TiXel: Meta Pixel TikTok Pixel
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This app is completely unreliable and a waste of money.
I installed it to set up my TIKTOK Pixel on Shopify, but it simply does not work. The pixel failed to track any data properly despite following all the setup instructions carefully.
Even worse, the app keeps attempting to charge me for a service that is clearly broken. When I contacted customer support, they were unhelpful and refused to issue a refund or take any responsibility.
Charging users for a non-functional service and then denying refunds is unacceptable. This is not how a professional app should operate.
I strongly advise everyone to avoid this app. Save your time and money and look for a better alternative.
Great app, acurate informations and the support team is on point!
Good support, got everything set up nice and quick
great
Good app and communication
scammers, charge u for one year and dont reply
Hi,
Thank you for your review. We truly appreciate all feedback about our app - especially feedback that highlights areas where we can improve.
We looked into this matter and noticed that your message was sent to a no-reply email address of us. We're very sorry for the frustration this caused. If you had reached out to us via our in-app chat or support email, we would have clarified everything right away and resolved the issue immediately.
We've also sent you a private email regarding this matter. Could you please confirm if you received it? We're here to help and would be more than happy to sort this out for you as quickly as possible.
Thanks and have a great rest of your day! :-)
Effective Apps Team
i well write my reviews every day
today 8/2/2026. never recevice mail they lie never subcrib with them they take moeny fro one year without your permision
i never ask to subcrip. they take moeny without any warning what i get fom this app i do not know what they offer nothing
they sayed they well contact me with mail
payed. moeny for all year
uninsalted and instaled because i payed already. no function nothing most of aap. stealing moeny ....every body have to be carfuell to add them credit card
you sayed. 3/2/2026 you well mail i did4t recevie mail.same time i have no b enefot from your app
it seem like you stealing moeny. app fraud
no refund
no services from this app
fraud pepole that all
i advice every body for watch out from this fraud app
Hello,
Thank you for your feedback. We genuinely appreciate all input from our users as it helps us improve. :-)
Regarding your concern about the charge: Shopify's platform is designed so that apps cannot charge merchants without manual approval. Our records show that the subscription was approved on January 22, 2026, and that the app was subsequently used to successfully install a pixel on your store.
We are sorry if there was any confusion regarding the subscription terms. I have already reached out to you privately via email to resolve this matter and clarify any questions you have.
We look forward to hearing back from you!
Best regards
Dan | Effective Apps Team
good experience
Brilliant app and brilliant customer service. The customer support actually was very helpful and also the app is really easy and helpful to use.
Installation has been straight forward. Had a small issue a few months after installation and support was able to solve the problem quickly.
