TiXel for TikTok Pixel Install
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scammers, charge u for one year and dont reply
Hi,
Thank you for your review. We truly appreciate all feedback about our app - especially feedback that highlights areas where we can improve.
We looked into this matter and noticed that your message was sent to a no-reply email address of us. We're very sorry for the frustration this caused. If you had reached out to us via our in-app chat or support email, we would have clarified everything right away and resolved the issue immediately.
We've also sent you a private email regarding this matter. Could you please confirm if you received it? We're here to help and would be more than happy to sort this out for you as quickly as possible.
Thanks and have a great rest of your day! :-)
Effective Apps Team
i well write my reviews every day
today 8/2/2026. never recevice mail they lie never subcrib with them they take moeny fro one year without your permision
i never ask to subcrip. they take moeny without any warning what i get fom this app i do not know what they offer nothing
they sayed they well contact me with mail
payed. moeny for all year
uninsalted and instaled because i payed already. no function nothing most of aap. stealing moeny ....every body have to be carfuell to add them credit card
you sayed. 3/2/2026 you well mail i did4t recevie mail.same time i have no b enefot from your app
it seem like you stealing moeny. app fraud
no refund
no services from this app
fraud pepole that all
i advice every body for watch out from this fraud app
Hello,
Thank you for your feedback. We genuinely appreciate all input from our users as it helps us improve. :-)
Regarding your concern about the charge: Shopify's platform is designed so that apps cannot charge merchants without manual approval. Our records show that the subscription was approved on January 22, 2026, and that the app was subsequently used to successfully install a pixel on your store.
We are sorry if there was any confusion regarding the subscription terms. I have already reached out to you privately via email to resolve this matter and clarify any questions you have.
We look forward to hearing back from you!
Best regards
Dan | Effective Apps Team
desintale sin queres la aplicacion y no se como darme de baja. necesito ayuda
Huge issue - won't charge us but is charging us??? and is installed but can't use and won't open because we stuck at payment page.
UPDATE:
The billing issue is resolved, we are waiting for you to confirm :-)
I tried to reach out to you via email but never heard back.
Have a great day! :-)
-Shahar
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Hi,
Thank you for your review and for sharing a loom screen recording of the issue.
That issue seems to be related to Shopify's Billing - because the subscription approval screen is entirely related to Shopify and not to our app.
We've witnessed that this issue resolves automatically by uninstalling and then re-installing the app, would you be able to try that? We will also reach out to Shopify regarding this strange issue that prevents merchants from activating the app's subscription.
Update: We have reported to Shopify about the billing issue and await their reply. In the meantime, we instructed the merchant to uninstall and reinstall the app, as it appears that it resolves the mentioned issue.
Thanks again! :-)
-Shahar