Helhetsomdöme
2,5
Antal per omdömesnivå
  • 17 % av omdömena har 5 stjärnor
  • 17 % av omdömena har 4 stjärnor
  • 17 % av omdömena har 3 stjärnor
  • 17 % av omdömena har 2 stjärnor
  • 33 % av omdömena har 1 stjärnor
Redigerat 12 maj 2023

I'm back to being seriously disappointed by ZERO communication. They provide an app, and you have to cross your fingers it works. Can't fix an issue without communication, so no, the app is not currently working the way I need it to. It would be a great app if they'd respond.

Claribelskincare.com
USA
22 dagar användning av appen
Jump Links svarade 4 juni 2023

Hi Claribel Skincare,

After a brief investigation we uncovered that your emails specifically were being caught by our spam system. I have marked your email and brand name as not spam to ensure your support requests make it through. We have also emailed you from our founder's direct email so you can contact him immediately with any support needs.

We are here to help and fix every issue our users have as quickly as we can. Apologies this support request and review were missed until now.