Toki Loyalty Program & Rewards

We migrated from a very basic loyalty system to Toki, and what a difference it is! We can engage our customers much more via challenges, quizzes etc and thus create a community.

The support is outstanding. Thank you Jason & team!

Jason, our support point of contact, was absolutely amazing! It took us quite a bit of time to get everything fully set up on our end for our loyalty program, and throughout the entire process, Jason was patient, responsive, and incredibly knowledgeable. He went above and beyond to help us get the Toki side of things configured correctly and running smoothly.

Any time we had questions or needed clarification, he was quick to jump in with clear guidance and thoughtful solutions. His support made what could have been a very overwhelming process feel much more manageable. We truly could not have gotten everything up and running as efficiently without his help.

We’re very grateful for Jason’s partnership and highly recommend working with him—thank you for the outstanding support!

I was after a simple program that could offer customers discounts and perks for their loyalty. Everything was easy to set up and the help from the support team to make sure everything showed in a simple format for my customers was fast and on point!

Toki has a lot of great features that we were looking for, specifically the ability to do loyalty and have a wallet pass in one platform, and for a much better price than some other options we've used before.

Jason has been so available and helpful to us during set up or whenever any issues have arisen, and he's even called out some things he noticed with our program after it went live. Jason and the team have also been very accommodating to features and updates that we've expressed desire for and done things to improve the platform based on our direct feedback with him.

I do think the UI could perhaps get some updates to be a little clearer, but Jason has always been available to help us execute anything or help us work through snags so that hasn't really been an actual issue for us. Overall a great a loyalty option for a smaller company that still wants more robust features without the enormous cost of things like Yotpo.

Great program, all the right tools are here to set your business up for success, and their team, particularly Jason, is SUPER helpful for getting everything set up and dialed in immediately. As someone who has gone through countless add-ons to my shopify store that have been a waist, this is one of the good ones. Can't wait to see what they continue to develop!

Before choosing Toki, we tested several popular loyalty apps, and Toki outperformed them all. Its functionality and pricing are genuinely unmatched. Jason’s customer support has been exceptional, and the team has been incredibly accommodating to our specific program goals.

Highly recommend for anyone seeking a cost-effective, customisable, and powerful loyalty app.

Been using toki for a while now, and Jason n his team have been fantastic, before we started they did a full onboarding video chat, to show us how it works (its a little daunting at first) but once you understand it your away and laughing, even messaged and asked for a little bit of custom work and it was done within 24 hours, Top Notch support. AAA+++

I’ve had a great experience using this app. The customer support team is outstanding they respond quickly, are incredibly helpful, and truly go the extra mile to solve any issues. Every time I’ve encountered an inconvenience, they’ve provided a prompt and effective solution. It’s refreshing to use an app where you feel supported every step of the way. Highly recommended!

Toki is absolutely brilliant! The functionality of the app is truly unmatched and the customer support makes set up set up seamless. We've found it integrates really well with Klaviyo and is really easy for our customers to use too!

Using the Toki Loyalty Program has been a wonderful experience for us. The platform is easy to set up and offers a high level of customisation, which makes managing our loyalty programme seamless. I’d also like to highlight Jason’s support throughout the setup process — he has been extremely cooperative, responsive, and patient in answering all my questions, even with the time difference between Canada and Singapore. Truly grateful for his guidance and the excellent service provided.