Toki: Loyalty + Memberships , 30件のレビュー

総合評価
4.9
評価レベルごとの件数
  • 評価の97%は5つ星です
  • 評価の0%は4つ星です
  • 評価の0%は3つ星です
  • 評価の3%は2つ星です
  • 評価の0%は1つ星です
編集日:2023年11月16日

Can't say I recommend, sadly. Saw the positive reviews and decided to give it a go, but even with help from their team it still was far too complicated to set up and get working. I reached out to the team to see if they could help since they're seemingly very new, and I assumed still working out some bugs.

It ended up being way easier to go with Yotpo loyalty and I don't recommend this app at all. Plus the team, while helpful, just doens't know what they're doing.

Pig of the Month BBQ
アメリカ合衆国
アプリの使用期間:25日
Tokiが返信しました 2023年11月16日

Hey Lea! Our team got on 3 onboarding calls with you and spent 10 hours setting up the most optimized loyalty program for Pig of the Month (rewarding for purchases, socials, etc). They designed a full rewards page with your branding, a customer Loyalty Account page and a wallet widget.

Our time as a small company is valuable, just like yours, but unfortunately we can't spend so much time with a company and do so much for them for free. We wish you would have come to us with your concerns prior as we certainly would have done anything in our power to help. You did not show any dissatisfaction on our calls making this a confusing situation for our team. We wish you the best!