Arvostelut (199)

Kokonaisarvio
4,9
Lukumäärä luokitustasoa kohden
  • 98 % arvioista on 5 tähteä
  • 1 % arvioista on 4 tähteä
  • 1 % arvioista on 3 tähteä
  • 1 % arvioista on 2 tähteä
  • 0 % arvioista on 1 tähteä
28. huhtikuu 2023

I cant recommend this app enough - the support alone was the best I've ever experienced with a shopify app. Niezl worked through all of my questions with ease and showed me real time how my videos look as we implemented! Would recommend to all business owners wanting to implement video! Thank you Niezl and the Tolstoy team! Five Stars!

Tokyo Foxtrot
Australia
6 kuukautta sovelluksen käyttöä
Phantom Tools vastasi 28. huhtikuu 2023

Thank you for sharing your positive experience with this app and its support team. It's great to hear that the support provided was exceptional and that the team was able to assist you in implementing the videos effectively. Your recommendation will surely help other business owners who are looking to incorporate video into their marketing strategy. I hope this app continues to be a valuable asset to your business.

23. elokuu 2023

Great customer support. Have used Tolstoy before and quite excited to see the results on my new website!

Sosh
Intia
5 kuukautta sovelluksen käyttöä
Phantom Tools vastasi 12. syyskuu 2023

Thank you for your review and we appreciate your kind words about our customer support. We're excited to see the results on your new website too! If you ever have any questions or need assistance along the way, feel free to reach out.

21. helmikuu 2023

great customer support and service from Mikaela really appreciate it and look forward to continue working together!

The Jersey Nation
Australia
5 kuukautta sovelluksen käyttöä
Phantom Tools vastasi 23. helmikuu 2023

Thank you for taking the time to provide us with your valuable feedback. We are thrilled to hear that you had a great experience with our customer support team. Your opinion is highly valued and appreciated, and we look forward to continued success working together!

1. maaliskuu 2023

Thanks very much to Niezl for your quick and solutions-oriented support. The responsiveness of Tolstoy's support team is very impressive!

Lifestacks
Yhdysvallat
5 kuukautta sovelluksen käyttöä
Phantom Tools vastasi 2. maaliskuu 2023

Thank you for your kind words. We're so glad to hear that our support was able to help. We strive to provide excellent service, and it's rewarding to know our efforts are appreciated. Thank you again for your review.

29. toukokuu 2022

Future of retail! Warning. Future of retail! Warning. Future of retail! Warning.Future of retail! Warning.

Pastel iBoutique
Yhdysvallat
5 kuukautta sovelluksen käyttöä
Phantom Tools vastasi 30. toukokuu 2022

Haha, thank you so much! We love your use of our Add to Cart feature to create shoppable Tolstoys!

29. toukokuu 2023

Mikaela was very helpful in getting my first Tolstoy up and live one our site! Thank you for your assistance and taking the time to walk me through what to do!

OFace
Yhdysvallat
5 kuukautta sovelluksen käyttöä
Phantom Tools vastasi 5. kesäkuu 2023

Thank you so much for your kind words and positive feedback! We are thrilled to hear that we are able to assist you in getting your first Tolstoy up and live on your site. It was our pleasure to guide you through the process and ensure that you felt confident in setting up your first Tolstoy.

29. syyskuu 2022

I started using Tolstoy beta version since 2020 in my old store and recently installed in my new store. Thank you so much to Tolstoy's support team for transferring the perks over to my new store. With Tolstoy, I'm able to create interactive shoppable video widget at the bottom corner of my webpage for customers to have a closer look at each product. You can even include a few buttons with jump logic so you'll know what customers are looking for. I'm also able to embed videos on a specific page and hide widget on other pages. Tolstoy now has a new feature 'video feed' which enables you to make a page similar to an Instagram or TikTok feed, but with more interactive features. I'm excited to use it too. Their analytics page is also detailed but comprehensive so you'll know which is your best performing Tolstoy video series. My only regret was not to start using it earlier, but I'm grateful to be able to use this app for better retention and customer experience. Their support team are very friendly and effective, so you're in good hands. Once again, thank you Team Tolstoy for helping us online shop owners make better websites :)

katsukintakamura
Singapore
4 kuukautta sovelluksen käyttöä
Phantom Tools vastasi 30. syyskuu 2022

What a phenomenal and comprehensive review! Thank you so much! 😍 We're so pleased to know that your customers are getting more involved with the use of shoppable widgets and video feeds. We also love how you're utilizing the Analytics feature to identify customers' engagement with your Tolstoys. We'll ensure to add more fresh features for you to appreciate!

19. tammikuu 2023

The customer support is brilliant! Niezl was so quick to respond and very helpful with all my queries and made sure to follow up with me which I really appreciated! Got my questions answered and issues resolved all very quickly and efficiently :)

Saved Food
Yhdistynyt kuningaskunta
4 kuukautta sovelluksen käyttöä
Phantom Tools vastasi 19. tammikuu 2023

Thank you for your great review! We will always strive to ensure that we provide the best customer service possible. We look forward to seeing more of your awesome interactive videos and feeds!

12. syyskuu 2022

Very easy to use and 10/10 customer support -> some cool features there too to add another level of experience to people visiting your webstore, really like this app!

SHINPLEX
Yhdistynyt kuningaskunta
4 kuukautta sovelluksen käyttöä
Phantom Tools vastasi 19. syyskuu 2022

We're so glad you liked the app and that you're pleased with our support! We'll make sure to add some more cool stuff for you to enjoy! 🤩

27. syyskuu 2023

Niezl is awesome!!!

I was a little confused at first (only because I didn't slow down and read) but within minutes, I was able to figure the installation out on my own. Once I got that down, everything was SO EASY! I am so excited to see how these videos help with conversion. What a great way to add some personality and a true personal touch to my site. I've used other apps and this one is by far the best!

BOHOBLU
Yhdysvallat
4 kuukautta sovelluksen käyttöä
Phantom Tools vastasi 28. syyskuu 2023

Thank you so much for the kind words! We're thrilled to hear that Niezl was able to assist you. It's great that you quickly got the installation figured out and that you're excited about the potential for these videos to boost your conversions. We're here to help you add that personal touch to your site, and we're delighted to have you as a customer. Thanks for choosing our app!