Tolstoy: Ads, Image, Video

Very good customer service and it really drive selling for my store

No good, super slow and videos don't come out nice even with prompts

Excellent concept and service. Easy to work with.

We are so excited to have this app on our website. Having UGC videos will definitely increase our conversion rate. Niezl from support is super helpful and we highly recommend!

Tolstoy is the best app for having videos on shopify stores, and the support is very kind helpful

Great training experience and onboarding call. Very helpful

RIGHT SUPPORT WHEN NEEDED — but watch the charges/impressions

Tolstoy is an excellent app — shoppable video stories for e-commerce really bring products to life. We’ve used it for over a year and it definitely adds value.

We did face a difficult experience with charges that added up to thousands of dollars over many months, mainly due to our own lack of attention. The app does send monthly usage emails, but we overlooked them. Thankfully, once we reached out, the team — including the CEO — listened and worked with us to find a fair solution. That level of support gave us confidence to continue with them.

The concept is strong, the team truly cares, and the app delivers real value. Just be mindful to keep an eye on usage so you don’t get caught off guard. The integrations with Instagram, Google Drive and TikTok are a great tool of this app.

Awesome support and help! Creative app to enhance and drive conversions to any shop

Great support

Wonderful customer experience working with Mikaela to troubleshoot and solve for shoppable vs non shoppable videos/products!!!