Recensioni (184)

Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 98% delle recensioni ha 5 stelle
  • Il 1% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 0% delle recensioni ha 1 stelle
9 settembre 2024

Mikaela and the Tolstoy team were awesome to work with. They quickly helped me customize the video carousel on my site, and it looks perfect now. Communication was smooth, and they made the whole process super easy. If you’re looking for great features and even better support, Tolstoy’s the way to go!

Hoolest Inc.
Stati Uniti
8 mesi di utilizzo dell’app
31 luglio 2024

Very helpful Team! Thank you to Mikaela and Niezl, you guys are amazing.

I talked with Mikaela from Tolstoy about changing location of arrows on my main page carousel, as they were not very intuitive, and the Tolstoy team was absolutely helpful beyond my expectations in customizing it. Not only did they send me an updated code, but also helped me implement all the changes, and now the arrows are exactly where I wanted them.

Everything happened very efficiently as well - from my email to proposing and implementing the custom to solution in a matter of one or two days.

Apart from customer support, the app itself is rather easy to navigate. So far I like the design and functionality.

Preloved Branded
RAS di Hong Kong
3 mesi di utilizzo dell’app
Phantom Tools ha risposto 29 agosto 2024

Thank you so much! We’re thrilled to hear that our support team was able to assist you with customizing the carousel arrows on your main page. We’re glad the process was quick and efficient, and that you’re happy with the results. It’s great to hear you’re enjoying the app’s design and functionality too!

22 agosto 2024

This app has become the most widely integrated app across our site. We're using it on nearly every product page, on our instructions and educational pages, and more. It's really easy to use and implement, and the support team is immaculate. Whenever I've had questions they've been so polite and great at follow up too. Thank you tolstoy team -- customer for life!

Leaf Shave
Stati Uniti
9 mesi di utilizzo dell’app
Phantom Tools ha risposto 29 agosto 2024

Thank you so much for your kind words! We're thrilled to hear how much you love the app and appreciate your support. We're here for you, always!

8 luglio 2024

Niezl from Tolstoy is amazing! Helped get set up and running on our site! Great app and great support! Thank you!

Nosta Beauty
Stati Uniti
Circa un mese di utilizzo dell’app
Phantom Tools ha risposto 10 luglio 2024

Thank you for your feedback! We're thrilled that you're enjoying the app. Our support team is always ready to assist you whenever you need help.

9 luglio 2024

Support was excellent. I am loving the app so far and being able to get some videos on my website.

Essence & Elegance
Stati Uniti
14 giorni di utilizzo dell’app
Phantom Tools ha risposto 29 agosto 2024

Thanks so much! We’re glad you’re loving the app and getting those videos up on your website. We're here if you need anything!

4 giugno 2024

Loving this app so far, it's been great to get some videos up on my website and really showcase our products. One of the best parts about this app is the support. Niezl was so helpful in getting this set up for me and has been super responsive. I'm looking forward to checking out the analytics and seeing how this improves our store and our customers shopping experience.

honeycombliving
Australia
7 giorni di utilizzo dell’app
Phantom Tools ha risposto 6 giugno 2024

Thanks for your feedback! We're excited to hear you're enjoying the app and showcasing your products. Our support team is always here to help. We can't wait for you to dive into the analytics and see the positive impact on your store!

6 luglio 2024

Love this app. Great way to showcase UGC on homepage and product page. The customer service has been very responsive, even setting up an onboarding call to answer my questions. Highly recommend.

ThumbPRO
Stati Uniti
5 giorni di utilizzo dell’app
Phantom Tools ha risposto 10 luglio 2024

Thanks a lot for the kind words! We're really happy you're loving the app and finding it useful for showcasing user-generated content on your homepage and product pages. It's great to hear you've had a positive experience with our customer service team too.

7 giugno 2024

Really easy to install and fab customer service (thank you Mikaela)! I’m only just getting started but can already see how videos on my website are going to help customers feel more confident to purchase.

PerkyPod
Australia
1 giorno di utilizzo dell’app
Phantom Tools ha risposto 18 giugno 2024

Thank you so much for your feedback! We're thrilled to hear that you found our installation process easy and that Mikaela provided you with fabulous customer service. It's great to know that you're already seeing the potential of videos on your website to enhance customer confidence in making purchases.

21 giugno 2024

This app is so easy to use. And support is fabulous! I hope this is affect to conversion rate.

gemish - ジェミッシュ
Giappone
28 giorni di utilizzo dell’app
Phantom Tools ha risposto 26 giugno 2024

Glad to hear it! Thank you. Great usability and fantastic support make a big difference. Let's see those conversion rates climb!

9 luglio 2024

Set up was super smooth and uploading videos to each product was quicker than expected.
Great support service!

HAAN Ready
Spagna
Circa 19 ore di utilizzo dell’app
Phantom Tools ha risposto 10 luglio 2024

Thank you for your great review. We are absolutely thrilled to hear your setup was a breeze and uploading videos was faster than you thought! It's always a win when things go smoothly like that. We glad you had a great experience with our support team too.🌟