Recensioni (186)

Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 98% delle recensioni ha 5 stelle
  • Il 1% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 0% delle recensioni ha 1 stelle
9 gennaio 2024

In the ever-changing world of e-commerce, keeping up with the latest tools and trends are hard. Tolstoy is a great tool to help introduce multi-media to your online shop. After hitting multiple bugs, Niezi was able to provide above and beyond help to assist me resolve my issue and help me understand what i need to do moving forward.

Bubble Goods
Stati Uniti
2 mesi di utilizzo dell’app
Phantom Tools ha risposto 11 gennaio 2024

Thank you for your kind words! We're thrilled to hear that Tolstoy has been beneficial for your online shop. We appreciate your patience, and we're always here to support you in navigating any challenges. Here's to a successful and innovative future for your e-commerce endeavors!

18 gennaio 2024

We use Tolstoy to share our social media video content on the website. It's very easy to set up, you have options for different formats, would highly recommend.

HomeCooks
Regno Unito
2 mesi di utilizzo dell’app
Phantom Tools ha risposto 26 gennaio 2024

That's great to hear that you've found Tolstoy to be a user-friendly tool for sharing social media video content on your website. Thanks for the recommendation!

25 marzo 2024

So far so good!
This app has been by far the easiest to setup - plus it is very intuitive. Highly recommend. It was up and running within the day!

Pet Honesty
Stati Uniti
4 giorni di utilizzo dell’app
Phantom Tools ha risposto 27 marzo 2024

That's fantastic to hear! Thanks for sharing your positive experience. Happy to hear the app's been a breeze for you!

4 gennaio 2024

Niezl from the Tolstoy support team was amazing! She walked me through the whole process of connecting Tolstoy to my Shopify site and was very patient with me! Not only do I love the product but I love the support I received!

My Store
Canada
4 mesi di utilizzo dell’app
Phantom Tools ha risposto 11 gennaio 2024

Thank you so much for your review! We're happy to hear that Niezl provided you with excellent support. We appreciate your support for Tolstoy and look forward to serving you again in the future!

1 febbraio 2024

The service from Niezl in the support team was amazing. My problem was resolved effectively and efficiently and now my website is looking so much better with my video story sitting where I want it. Thanks again for your help Niezl

HYDRO PEAK
Cechia
Circa 2 mesi di utilizzo dell’app
Phantom Tools ha risposto 2 febbraio 2024

Thank you for your review.😊That's fantastic to hear! It's great that your website is now looking the way you envisioned it.

5 febbraio 2024

Niezl was very helpful in assisting me with my questions! I'm looking forward to using this app!!

THE GLAM BOOK VENDORS
Stati Uniti
8 mesi di utilizzo dell’app
Phantom Tools ha risposto 13 febbraio 2024

Thank you for your review. We're happy to hear that Niezl was able to assist you effectively! Welcome aboard to the app — we hope you find it incredibly useful and enjoyable to use.

22 gennaio 2024

Impressed with how responsive and helpful customer service has been. I was having trouble adding the app to my site but Niezl and his team helped get it set up for me. I am just getting started with the app but am confident if there are any issues they will be solved promptly.

Local Color NYC
Stati Uniti
11 giorni di utilizzo dell’app
Phantom Tools ha risposto 26 gennaio 2024

We're happy to hear that you've had a positive experience with our customer service. We hope you use our video layouts and key features to the fullest!

22 gennaio 2024

I am excited about this app's performance and features. I can see that it will drive more sales to our online shop by creating an engaging shopping experience for our customers. It is also user-friendly and has seamless integration with Shopify. I am also impressed with the customer service provided by the Tolstoy team. They are responsive and helpful. Highly recommended!

EMANI
Stati Uniti
4 giorni di utilizzo dell’app
Phantom Tools ha risposto 26 gennaio 2024

Thank you for your enthusiastic feedback! It's fantastic to know that our app's user-friendly interface and seamless integration with Shopify are meeting your expectations and we greatly appreciate your kind words about our customer service team. Your recommendation means a lot to us. Thank you for choosing Tolstoy!

5 ottobre 2023

Just Installed & Mikaela was awesome service -- had a few questions about making it compatible on different landing pages and making it just right, she answered every question in a matter of seconds with screenshots and made the onboarding easy. Great app for all Shopify stores to humanize their brands

AleHorn
Stati Uniti
16 giorni di utilizzo dell’app
Phantom Tools ha risposto 25 ottobre 2023

We're glad to hear you had a great experience with our support team. We're all about helping Shopify stores add that human touch. Thanks for the feedback! 🙌

5 febbraio 2024

Love the app and how easy it is to use. I had issues integrating the app with my Shopify theme, however their customer service is beyond and helped me straight away even over a weekend to install the app and get it up and running!

Herman Store
Australia
6 giorni di utilizzo dell’app
Phantom Tools ha risposto 13 febbraio 2024

We're glad to hear that you're loving the app and finding it user-friendly! It's fantastic that our customer service team was able to provide such prompt and helpful assistance, even over the weekend. That level of support can truly make all the difference. Thank you for your feedback.