レビュー (199)

総合評価
4.9
評価レベルごとの件数
  • 評価の98%は5つ星です
  • 評価の1%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の0%は1つ星です
2023年5月29日

Mikaela was very helpful in getting my first Tolstoy up and live one our site! Thank you for your assistance and taking the time to walk me through what to do!

OFace
アメリカ合衆国
アプリの使用期間:5ヶ月
Phantom Toolsが返信しました 2023年6月5日

Thank you so much for your kind words and positive feedback! We are thrilled to hear that we are able to assist you in getting your first Tolstoy up and live on your site. It was our pleasure to guide you through the process and ensure that you felt confident in setting up your first Tolstoy.

2024年1月4日

Niezl from the Tolstoy support team was amazing! She walked me through the whole process of connecting Tolstoy to my Shopify site and was very patient with me! Not only do I love the product but I love the support I received!

My Store
カナダ
アプリの使用期間:4ヶ月
Phantom Toolsが返信しました 2024年1月11日

Thank you so much for your review! We're happy to hear that Niezl provided you with excellent support. We appreciate your support for Tolstoy and look forward to serving you again in the future!

2022年2月24日

Our company LOVES using Tolstoy. Not only do we love the company, but Samantha was a great asset in helping us really fully utilize the tools and features that their brand had. She provided great feedback along with insightful support in ensuring that we would be able to successfully use Tolstoy to its full extent. Thanks Samantha!

Viral Lights
アメリカ合衆国
アプリの使用期間:4ヶ月
Phantom Toolsが返信しました 2022年3月3日

Thank you so much for the positive feedback!! We love working with you and we love your Tolstoy too 🔥🔥 Can’t wait to see all of the ways you will utilize our new features to work some magic with Tolstoy!

2022年9月29日

I started using Tolstoy beta version since 2020 in my old store and recently installed in my new store. Thank you so much to Tolstoy's support team for transferring the perks over to my new store. With Tolstoy, I'm able to create interactive shoppable video widget at the bottom corner of my webpage for customers to have a closer look at each product. You can even include a few buttons with jump logic so you'll know what customers are looking for. I'm also able to embed videos on a specific page and hide widget on other pages. Tolstoy now has a new feature 'video feed' which enables you to make a page similar to an Instagram or TikTok feed, but with more interactive features. I'm excited to use it too. Their analytics page is also detailed but comprehensive so you'll know which is your best performing Tolstoy video series. My only regret was not to start using it earlier, but I'm grateful to be able to use this app for better retention and customer experience. Their support team are very friendly and effective, so you're in good hands. Once again, thank you Team Tolstoy for helping us online shop owners make better websites :)

katsukintakamura
シンガポール
アプリの使用期間:4ヶ月
Phantom Toolsが返信しました 2022年9月30日

What a phenomenal and comprehensive review! Thank you so much! 😍 We're so pleased to know that your customers are getting more involved with the use of shoppable widgets and video feeds. We also love how you're utilizing the Analytics feature to identify customers' engagement with your Tolstoys. We'll ensure to add more fresh features for you to appreciate!

2024年1月24日

Loving the app so far.

Velouré
ポルトガル
アプリの使用期間:3ヶ月
Phantom Toolsが返信しました 2024年1月26日

Thank you. Thrilled to hear you're enjoying the app!

2022年4月4日

We loved the idea of creating a more personalized experience for the customers that visit our site. Tolstoy allows us to help our customers by offering recommendations and information about our products. We love watching the analytics and seeing customers going through our chat journey. Customers really do watch the videos we create and listen to our product descriptions. Thank you tolstoy for making such an easy to use product.

FOTO
アメリカ合衆国
アプリの使用期間:4ヶ月
Phantom Toolsが返信しました 2022年4月5日

Thank you so much for your feedback! We love how you're using the widget to show off team members and help shoppers navigate your store! 🔥

2023年1月19日

The customer support is brilliant! Niezl was so quick to respond and very helpful with all my queries and made sure to follow up with me which I really appreciated! Got my questions answered and issues resolved all very quickly and efficiently :)

Saved Food
イギリス
アプリの使用期間:4ヶ月
Phantom Toolsが返信しました 2023年1月19日

Thank you for your great review! We will always strive to ensure that we provide the best customer service possible. We look forward to seeing more of your awesome interactive videos and feeds!

2023年12月30日

My friend who also has an e-commerce store recommended this app to me. Since we are using tolstoy, our conversion rate improved immediately. Their customer service is amazing too! Overall can recommend this app for any store, especially if you have great social media content to showcase on your website and want to increase sales.

CALISI BEAUTY
アラブ首長国連邦
アプリの使用期間:4ヶ月
Phantom Toolsが返信しました 2024年1月11日

Thank you so much for the recommendation! We're thrilled to hear about your positive experience with Tolstoy. Our team is always here to help, and we're grateful for your support. Happy selling!

2022年9月12日

Very easy to use and 10/10 customer support -> some cool features there too to add another level of experience to people visiting your webstore, really like this app!

SHINPLEX
イギリス
アプリの使用期間:4ヶ月
Phantom Toolsが返信しました 2022年9月19日

We're so glad you liked the app and that you're pleased with our support! We'll make sure to add some more cool stuff for you to enjoy! 🤩

2022年3月2日

Thinking about Tolstoy? DO IT!! It's an amazing app. The support team are very responsive and an absolute joy to deal with as well. One way the app has assisted our business is that we were able to embed a video on certain product pages that communicated a specific supply chain issue that we had with certain imported products. This meant that the video was uploaded once, and answered any questions our customers may have had in relation to that specific group of products. The result? An enormous amount of time was saved having to communicate with each individual customer inquiry. This is a must-have in any eCommerce store... HIGHLY RECOMMENDED ⭐⭐⭐⭐⭐

The Stray Whisker
オーストラリア
アプリの使用期間:4ヶ月
Phantom Toolsが返信しました 2022年3月3日

Amazing! We are so glad to hear! What an amazing way to use Tolstoy for FAQs in your time saving tactics. We love how you added a widget to the the product page for shipping announcements, while giving your audience an option to leave their responses. Keep up the amazing work, and thank you so much for the kind words!