レビュー (199)

総合評価
4.9
評価レベルごとの件数
  • 評価の98%は5つ星です
  • 評価の1%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の0%は1つ星です
2022年6月14日

Great app, new way of interacting with your clients, and its so easy to use! Will be using this even when it goes to the payed plans.

Jezzaroo
イギリス
アプリの使用期間:7ヶ月
Phantom Toolsが返信しました 2022年6月17日

Thank you so much for your feedback! We're so glad you're enjoying the app!

2021年8月11日

This app is incredible! You can create all of the video right on your phone so no fancy cameras needed and the quality uploads great! We have already increased our sales just by adding this app to our website! It's a great way to answer common questions and give a more personal feel to your site. If you do anything today... ADD THIS APP!! You wont regret it!

The Sprouting Fawn
カナダ
アプリの使用期間:7ヶ月
Phantom Toolsが返信しました 2021年8月16日

THANK YOU SO MUCH!!! We're SO happy you're seeing so much value in Tolstoy. Can't wait to see how you continue to use it!!!!!

2022年4月19日

Such a great app! It's helped us achieve "an experience" for our online store. It's easy to use and support is quick to help. I highly suggest adding it as your chat/support app.

Douglas Lynn
アメリカ合衆国
アプリの使用期間:7ヶ月
Phantom Toolsが返信しました 2022年4月20日

Hi there!! So glad you liked it! I love how customers are able to ask you questions directly on your Tolstoy 🔥

2022年9月15日

I love this app. It is such a great way to be that much more interactive with your customers. The customer support is A-1. They answer you back super quickly with all the answers to your questions and really walk you through anything you don't understand. They even provide video how-tos so that you know exactly how to go about doing what you need to get done on the app. Mikaela is awesome. She's been helping me from the beginning and I love the fact that I can go straight to her with my questions. So you can mantain communication with the same customer care representative if you'd like. This makes things so much easier because she already knows my business. I highly recommend the Tolstoy app.

The So Dreamy Company
アメリカ合衆国
アプリの使用期間:7ヶ月
Phantom Toolsが返信しました 2022年9月19日

Wow, thank you so much for your remarkable review! We're thrilled to know that you're happy with the app and with the support Mikaela has provided you. We're very grateful for the recommendation. 😍

2023年4月28日

I cant recommend this app enough - the support alone was the best I've ever experienced with a shopify app. Niezl worked through all of my questions with ease and showed me real time how my videos look as we implemented! Would recommend to all business owners wanting to implement video! Thank you Niezl and the Tolstoy team! Five Stars!

Tokyo Foxtrot
オーストラリア
アプリの使用期間:6ヶ月
Phantom Toolsが返信しました 2023年4月28日

Thank you for sharing your positive experience with this app and its support team. It's great to hear that the support provided was exceptional and that the team was able to assist you in implementing the videos effectively. Your recommendation will surely help other business owners who are looking to incorporate video into their marketing strategy. I hope this app continues to be a valuable asset to your business.

編集日:2021年10月4日

Excellent app!, very useful to display your videos and help your potential buyers through their purchase experience . An excellent service from the staff of Tolstoy.
Excelente aplicación para mostrar tus videos y así asistir a tus compradores potenciales. Y excelente servicio por parte de Tolstoy!

Programas de México
メキシコ
アプリの使用期間:6ヶ月
Phantom Toolsが返信しました 2021年10月5日

Thank you so much for your kind words! We really value your feedback and we're excited to see what you will do with Tolstoy 💪

2023年8月23日

Great customer support. Have used Tolstoy before and quite excited to see the results on my new website!

Sosh
インド
アプリの使用期間:5ヶ月
Phantom Toolsが返信しました 2023年9月12日

Thank you for your review and we appreciate your kind words about our customer support. We're excited to see the results on your new website too! If you ever have any questions or need assistance along the way, feel free to reach out.

2023年2月21日

great customer support and service from Mikaela really appreciate it and look forward to continue working together!

The Jersey Nation
オーストラリア
アプリの使用期間:5ヶ月
Phantom Toolsが返信しました 2023年2月23日

Thank you for taking the time to provide us with your valuable feedback. We are thrilled to hear that you had a great experience with our customer support team. Your opinion is highly valued and appreciated, and we look forward to continued success working together!

2023年3月1日

Thanks very much to Niezl for your quick and solutions-oriented support. The responsiveness of Tolstoy's support team is very impressive!

Lifestacks
アメリカ合衆国
アプリの使用期間:5ヶ月
Phantom Toolsが返信しました 2023年3月2日

Thank you for your kind words. We're so glad to hear that our support was able to help. We strive to provide excellent service, and it's rewarding to know our efforts are appreciated. Thank you again for your review.

2022年5月29日

Future of retail! Warning. Future of retail! Warning. Future of retail! Warning.Future of retail! Warning.

Pastel iBoutique
アメリカ合衆国
アプリの使用期間:5ヶ月
Phantom Toolsが返信しました 2022年5月30日

Haha, thank you so much! We love your use of our Add to Cart feature to create shoppable Tolstoys!