レビュー (199)

総合評価
4.9
評価レベルごとの件数
  • 評価の98%は5つ星です
  • 評価の1%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の0%は1つ星です
編集日:2021年4月8日

I have never be happier in making a review. Actually, by finding this app I have already been happier.
Although we have not published yet in our store, we are working with it, and integrating 8 interactive video Introductions, Explanations and product reviews videos one with another.
The app has a wonderful method to make a circular product interaction where the user can explore and go back and forth according to its interests.
You can configure all your options, control the time for the interactions to show on screen, and it can even allow your users to send you feedback via text or video.
Of course it could have more options, like momentary hot spots, buttons, full screens, etc, but that will be just the ideal and I am accustomed that nowadays it is too difficult to have your ideal "whatever", but I am sure that with time these features can come.
All in all, the original idea for which the app was conceived could not be better. On top of the easy to use, problem solving, quality app, I have to congratulate the support team, who has been there almost instantaneously, with patience and knowledge to instruct us in how to do certain tricks, and even creating a complete support document to answer our most difficult question. What else can I say? On top of that, It is a free app. At least for now, although I hope that forever.
I can only imagine that every store and every web site that works with video can take advantage of this app and its lovely team. I just hope never to be disappointed. For now, my most sincere congratulations. Rogelio, Miami Beach Body

Miami Beach Body
アメリカ合衆国
アプリの使用期間:2日
Phantom Toolsが返信しました 2021年5月18日

Thank you so much for taking the time to leave such a wonderful review, Rogelio! We're very happy that you find value in our product. As we grow we'll continue to roll out more helpful features for our platform users. We hope we can deliver our best to you each and every time that you create a Tolstoy!

2024年3月13日

Incredible app at a reasonable price. Mikaela from Tolstoy was super helpful with the setup too and replied really quickly. 10/10

Urban Veda
イギリス
アプリの使用期間:1日
Phantom Toolsが返信しました 2024年3月27日

That's wonderful to hear! We're delighted that you're happy with the app and our support team, especially Mikaela's assistance. Thanks for the glowing review! 🌟

2021年7月14日

Excellent app and excellent customer service! I got a quick answer and a quick fix! Highly recommended.

Adorable Stuffed Animals
アメリカ合衆国
アプリの使用期間:2日
Phantom Toolsが返信しました 2021年7月14日

Thanks so much for your feedback and review!! We love that you see value in Tolstoy!

2021年8月11日

I love this app. I really love the customer service. they answered questions in a timely matter. I I totally recommend this for your website

Ellice Darien Beauty
アメリカ合衆国
アプリの使用期間:2日
Phantom Toolsが返信しました 2021年8月16日

Thanks so much!!!!! We love supporting all of our early users :) Always here to help with anything you might need!!

2022年9月23日

I downloaded Tolstoy after several recommendations. Very user-friendly app. Still i needed some help; so I got help from Niezl. She was super helpful. Later on I contacted once again to ask various questions regarding technical issues and Mikaela resolved all of them for me. Very fast to answer, very problem-solving oriented stuff. Now I use Tolstoy on my website and I love it. Thank you all!

MATILDE Skincare
トルコ
アプリの使用期間:1日
Phantom Toolsが返信しました 2022年9月26日

Wow, thank you very much for the review! 🤩 We are delighted to know that you are happy with the app and the support. You inspire us to keep on improving.

2024年3月15日

its very good

PRETTY JELLY
フランス
アプリの使用期間:約9時間
Phantom Toolsが返信しました 2024年3月27日

Thank you for your feedback! We're glad you find it helpful.

2023年6月8日

Gilbert was so detailed and helpful in setting up our first Tolstoy. Thanks so much for your patience Gilbert! The examples you showed me also helped us see how we can customize our widget.

Boldenusa.com
アメリカ合衆国
アプリの使用期間:約20時間
Phantom Toolsが返信しました 2023年6月16日

Thank you for your review. We're happy to hear that you've set up your first Tolstoy and the examples provided helped you understand how to customize your widget. Thanks again, and good luck with your customized widget!

2022年11月16日

Tolstoy is amazing and so is their customer service. Maxwell was so helpful and responsive when I had questions about the app!

Aged & Infused
アメリカ合衆国
アプリの使用期間:約19時間
Phantom Toolsが返信しました 2022年11月24日

Big thanks for your review! We hope you continue to amaze your visitors with an interactive video experience.

2023年1月13日

Thanks to Niezl for helping me to figure out my video.
She is so patient and so great.
Thanks also to Dov for staying on top of it!!!

Teavoila
アメリカ合衆国
アプリの使用期間:約18時間
Phantom Toolsが返信しました 2023年1月13日

Thank you for your review. We're excited to see your widgets! Looking forward for you to try our other features - stories and carousel.

2023年5月24日

Great app just starting with it and already so impressed by the customer service, a live chat pop up that actually responds AND saves your problem! Game changing. Thank you so much for your help

fridahworldwide
オーストラリア
アプリの使用期間:約15時間
Phantom Toolsが返信しました 2023年6月5日

Thank you for your fantastic review! We're thrilled to hear that you're already impressed with both the app itself and our customer service. Providing excellent support is a top priority for us, and we're glad that our live chat feature was able to address your questions and save the day.