Algemene beoordeling
5
Cijfers per recensieniveau
  • 99% recensies zijn 5 sterren
  • 1% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 0% recensies zijn 1 sterren
8 februari 2023

Great experience with the support! Thank you Niezl! Responded within 5 minutes on e-mail and helped us make it work when we had issues.
As for the app, the interface looks great and, even though we haven't tried it much, it seems like a very powerful tool for boosting conversions!

Cleaner Hair Brush
Noorwegen
14 dagen gebruiken de app
Tolstoy heeft geantwoord 8 februari 2023

Thank you for your helpful feedback! We're delighted to hear that you are satisfied with the support we provide. We want to make sure you have the best experience with our features like widgets, embedded videos, quizzes, stories, and carousels. Thanks again for taking the time to share your thoughts with us - it really helps us make our service better.

8 april 2023

Really great app, easy to use and really adds value to the shop. Mikaela and the other customer service team members were very responsive and helpful

Miamily
Zwitserland
12 dagen gebruiken de app
Tolstoy heeft geantwoord 10 april 2023

We're thrilled to hear that you loved our support and Tolstoy! We're so glad that you're finding value in our product/service, and we're here to support you every step of the way. We hope you'll take advantage of all the features we offer to make your experience even better. Thanks again for your kind words.

27 juli 2021

Easy to integrate - amazingly interactive marketing tool! And very hands-on customer service! Our customers love it - so do we!

Loa Nails
Zwitserland
12 dagen gebruiken de app
Tolstoy heeft geantwoord 28 juli 2021

Thanks so much for your review and feedback!! We love that you and your customers are seeing value with Tolstoy!! ✨✨

7 maart 2023

The app looks amazing and most importantly the support team is fire, They genuinely want to help as they know they have a great product and we will come back to them.
GREAT EXPERINECE!!!

KARIGAROFFICIAL
India
10 dagen gebruiken de app
Tolstoy heeft geantwoord 16 maart 2023

Thank you for your review. We are so glad to hear that you had a great customer support experience and you enjoy our product. We hope that you continue to do so.

8 december 2022

Amazing customer service! Quick and helpful, making it a joy to use this app.

Highly recommend
*****

FUSION MINERAL PAINT
Canada
10 dagen gebruiken de app
Tolstoy heeft geantwoord 8 december 2022

Wow, thank you for your review! We're excited for you to enjoy all the app's features - from widgets, embed, stories, carousel, and many more!

12 oktober 2022

This app is user friendly and allows me to execute what I need out of it. What is the best feature is the extent their customer service team goes. Mikaela was of great help and went above and beyond to make my experience smooth. We all know the issues with communication and making things personal via chat, but she made sure I was helped and my questions were answered. Thank you, Mikaela!

Seed Legend
Verenigde Staten
9 dagen gebruiken de app
Tolstoy heeft geantwoord 12 oktober 2022

Thank you so much for the heartwarming review! We are looking forward to working with you and hoping you can utilize all our features!

28 december 2020

The app gives you a great ability to communicate complicated messages in a simple and clear way to customers.
We made an instructional video about one of our more complex and expensive systems.
This has significantly upgraded our ability to deliver complex content to our customers, and we are going to produce more and more videos with the help of the app. Both training videos and marketing and sales videos.
Beyond the functional advantage, it does have a wow effect because you do not see interactive videos every day, it transmits innovation and contributes to the brand.
In the process of installing the app and creating the content, we received help from the app staff. Great support.

Marom Dolphin
Israël
8 dagen gebruiken de app
Tolstoy heeft geantwoord 18 mei 2021

Thank you so much for taking the time to leave such an amazing review! Our team is so happy to read that you think our app is great! Your feedback means the world to us, and we hope that you benefit from using our app as much as we enjoyed reading your review!

22 juli 2021

Seamless implementation, super user-friendly builder! Love how easy it is to create and make changes on Tolstoy. Received a lot of feedback on how unique the concept is in an e-commerce shop and how personal it felt to the consumer. Definitely recommend this app!

Moringaia
Verenigde Staten
7 dagen gebruiken de app
Tolstoy heeft geantwoord 22 juli 2021

WOW thank you so so much for your review and feedback!!! We're so excited that you're getting awesome responses on your Tolstoy- love to see it! Can't wait to see how you grow with Tolstoy :)

21 april 2022

The Tolstoy widget was so quick to set up with a very friendly user interface. The customer support team is top notch and responds to all my questions within 24 hours and have helped me troubleshoot a variety of situations.

Anyday
Verenigde Staten
6 dagen gebruiken de app
Tolstoy heeft geantwoord 21 april 2022

Thank you so much for your feedback! It was a pleasure speaking to your team and we're looking forward to see what you'll create with Tolstoy!

4 juli 2021

Extremely fast responding team. My requests were quite intricate and difficult, but the Tolstoy team still managed to do their coding magic and make it work. I felt fully supported which is quite rare with some companies. I highly recommend; the options are limitless and the visuals are guaranteed to catch your customer's attention.

ZRLUXE
Australië
6 dagen gebruiken de app
Tolstoy heeft geantwoord 6 juli 2021

Thank you so much!!! We're so happy you're finding success with Tolstoy! We're always happy to work a little magic ✨