Algemene beoordeling
5
Cijfers per recensieniveau
  • 99% recensies zijn 5 sterren
  • 1% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 0% recensies zijn 1 sterren
4 juli 2021

Extremely fast responding team. My requests were quite intricate and difficult, but the Tolstoy team still managed to do their coding magic and make it work. I felt fully supported which is quite rare with some companies. I highly recommend; the options are limitless and the visuals are guaranteed to catch your customer's attention.

ZRLUXE
Australië
6 dagen gebruiken de app
Tolstoy heeft geantwoord 6 juli 2021

Thank you so much!!! We're so happy you're finding success with Tolstoy! We're always happy to work a little magic ✨

7 april 2023

Great app and great support. I got a bug with a carousel, Mikaela was responsive and efficient. Thanks for the help

Ustawi Skincare
Verenigde Staten
4 dagen gebruiken de app
Tolstoy heeft geantwoord 10 april 2023

We're happy to hear you've been using our product's features to the fullest. Our team is committed to providing you with top-notch service, and we'll be here to support you every step of the way. So if you need any help, give us a shout - we're always happy to assist. Thanks for sharing your positive experience. It means a lot to us!

3 oktober 2022

Only using for a few days but I have to say, this is one of the best apps I've discovered for my store. It's always a struggle to make things personal online and truly have a conversation with customers but this makes it very easy. Very fast support, so far I'm extremely happy with the whole app.

Alicja Confections
Canada
4 dagen gebruiken de app
Tolstoy heeft geantwoord 3 oktober 2022

Thank you very much for the review! We are very delighted to know that you are happy with the app and the support. We are happy that you are utilizing the quiz feature.

20 september 2022

Had a problem with the account login, Mikaela and the support team fixed in under 1 hour. Great support!

Aramore-store
Verenigde Staten
4 dagen gebruiken de app
Tolstoy heeft geantwoord 20 september 2022

Thank you so much for your review! We're always happy to help and ensure that you're making the most out of our platform.

24 november 2022

Nietzl was amazing, really helpful. There a few issues with launching the app onto my website but she was able to help quickly

Lydy
Australië
4 dagen gebruiken de app
Tolstoy heeft geantwoord 25 november 2022

Thank you for your review. We're very pleased to know that you are happy with the support. 😍 We're excited to see more of your interactive videos! Hope you'll also try our stories and carousel features.

29 augustus 2022

Great app with great support! Had a few technical issues installing this app and the team were amazing in offering support and helping me get everything set up. This app is great for creating an interactive shopping experience, particularly when showcasing your products in use on product pages. Highly recommend!

Forsoul The Label
Australië
4 dagen gebruiken de app
Tolstoy heeft geantwoord 30 augustus 2022

Thank you so much for your review! We're always happy to help and ensure that you're making the most out of our platform. We're super excited to see what you create next 🔥😍

Bewerkt 28 oktober 2021

What a creative idea! Super easy to set up & the support team is outstanding. I had a little hiccup and the CEO reached out immediately.

Stoic Reflections
Canada
3 dagen gebruiken de app
Tolstoy heeft geantwoord 31 oktober 2021

We are so glad that you are satisfied with Tolstoy and we're excited to see what you'll do with it! Do not hesitate to contact us for any question or issue 🙏

19 oktober 2021

Had an amazing experience with app ! Great support ! Amazing for my website ! Ihope to get more sales with video feature.

Tye Tye
Singapore
3 dagen gebruiken de app
Tolstoy heeft geantwoord 21 oktober 2021

Thank you so much for your feedback and review!!! We are so happy to know you're loving Tolstoy in your shop, we can't wait to see all of your successes!! 🔥

6 april 2022

My company's products are all video-based, so I'm using Tolstoy to make my website very video-forward. I am loving all the new products they are introducing. I was able to embed a welcome video into the Shopify Order Confirmation email sent to my customers. We are also going to use the shoppable videos that link to out Shopify online store. I can't wait to see what they introduce next. Oh, and the customer service has been outstanding.

Story Legacy
Verenigde Staten
3 dagen gebruiken de app
Tolstoy heeft geantwoord 7 april 2022

Hi there! Thank you so much for your review and feedback - it was super cool helping you add Tolstoy to your Shopify confirmation page! Loving what you're doing with the product 🔥

Bewerkt 8 april 2021

I have never be happier in making a review. Actually, by finding this app I have already been happier.
Although we have not published yet in our store, we are working with it, and integrating 8 interactive video Introductions, Explanations and product reviews videos one with another.
The app has a wonderful method to make a circular product interaction where the user can explore and go back and forth according to its interests.
You can configure all your options, control the time for the interactions to show on screen, and it can even allow your users to send you feedback via text or video.
Of course it could have more options, like momentary hot spots, buttons, full screens, etc, but that will be just the ideal and I am accustomed that nowadays it is too difficult to have your ideal "whatever", but I am sure that with time these features can come.
All in all, the original idea for which the app was conceived could not be better. On top of the easy to use, problem solving, quality app, I have to congratulate the support team, who has been there almost instantaneously, with patience and knowledge to instruct us in how to do certain tricks, and even creating a complete support document to answer our most difficult question. What else can I say? On top of that, It is a free app. At least for now, although I hope that forever.
I can only imagine that every store and every web site that works with video can take advantage of this app and its lovely team. I just hope never to be disappointed. For now, my most sincere congratulations. Rogelio, Miami Beach Body

Miami Beach Body
Verenigde Staten
2 dagen gebruiken de app
Tolstoy heeft geantwoord 18 mei 2021

Thank you so much for taking the time to leave such a wonderful review, Rogelio! We're very happy that you find value in our product. As we grow we'll continue to roll out more helpful features for our platform users. We hope we can deliver our best to you each and every time that you create a Tolstoy!