Recensies (204)

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 99% recensies zijn 5 sterren
  • 0% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 0% recensies zijn 1 sterren
8 september 2022

The best customer service and the app is truely amazing. I would recommend everyone who are serious with conversions and customer care to use this.

Unmute Greetings
Denemarken
3 maanden gebruiken de app
Phantom Tools heeft geantwoord 12 september 2022

We are so glad that you're pleased with our support and the product! Thank you so much! 😍

20 december 2021

What an amazing app and support! This is next-level! So far, the app is for free, but it definitely has premium features.

Savvy Scooter
Verenigde Staten
3 maanden gebruiken de app
Phantom Tools heeft geantwoord 3 januari 2022

Thank you so much for your kind words! This really means a lot 🙏❤️

15 juni 2022

Tolstoy is super easy to use! Lots of different functionality and great customer service. We're looking forward to testing different tactics with the app.

Esker
Verenigde Staten
2 maanden gebruiken de app
Phantom Tools heeft geantwoord 17 juni 2022

Wow, thanks! We're also super excited to see what you'll do with it!

4 juni 2021

I love this app in particular because it allows me to express my creative and wonderous side when it comes down to developing my Website. The Video integration allows me to relate and pin point on the things in which my customer are searching for, thank you again Tolstoy for giving me this ability.

Fluorescent Lives
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
Phantom Tools heeft geantwoord 30 juni 2021

Thanks so much for your review!! We love enabling stores to express themselves and deliver amazing customer experiences!

14 februari 2023

Customer support is very great. They are able to answer and resolve the issues that we are facing. The app is also great as it is easy to embed and customize. Hoping that sorting of products can be implemented but looking forward on it.

Stone Candles
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
Phantom Tools heeft geantwoord 15 februari 2023

Thank you so much for taking the time to leave us a review. Hearing that you had a fantastic experience with our support and that you found it simple to customize using our app really boosts our team's morale! We appreciate it.

23 november 2022

Its been really beneficial getting my story across in video format. love that it can be a pop up when people come to my site. also, customer service has been very very helpful with some glitches i had, in particular, Niezel, shes great and always follows up to her best of abilities.

Del Rio Jewels
Singapore
Ongeveer een maand gebruiken de app
Phantom Tools heeft geantwoord 24 november 2022

Thank you very much for your review and for taking the time! It's great to know that you love our widget feature to share your story and bring your brand's unique personality into the spotlight. We hope you explore the app more and we're excited to see what else you create with Tolstoy 🔥

3 juli 2021

Tolstoy is a smart app..very useful app, dedicated and knowledgeable team behind it..
you won't go wrong!

www.jossieopals.com
Indonesië
Ongeveer een maand gebruiken de app
Phantom Tools heeft geantwoord 6 juli 2021

Thank you so much for your review!!!! We love how creatively you use our app, it's awesome to see!!

24 maart 2023

Mikaela was amazing to work with as I was a newbie to the app. She was very informative and answered all my questions. If I need any more support, can I request her help again? Much appreciated! I am sure their entire support team is excellent.

Periwinkle Products
Verenigde Staten
Ongeveer een maand gebruiken de app
Phantom Tools heeft geantwoord 7 april 2023

It's great to know that you utilized the features we have. We are committed to providing excellent service and will be happy to assist you with any further support needs you may have. Thanks for sharing your positive experience!

3 juni 2021

This is what I was looking for to make my shop a bit more alive and friendly to customers! Video reviews and FAQ video recording is just great feature to address customers issues

MyHackerTech
Singapore
Ongeveer een maand gebruiken de app
Phantom Tools heeft geantwoord 4 juni 2021

Thank you so much for this review!! We're so happy that you're finding value with Tolstoy :) Can't wait to see the amazing ways you use interactive video!

20 oktober 2022

I reached out to customer support regarding Tolstoy not working on mobile devices. Mikaela looked into the matter and was able to let me know why that was happening and how to fix it. It was a seamless process. Great customer service. Love the app but also love that customer service is top notch with Tolstoy.

MILITAUR
Canada
Ongeveer een maand gebruiken de app
Phantom Tools heeft geantwoord 20 oktober 2022

Thank you so much for your feedback. Our team is continuously improving our app and its features. It’s always rewarding to hear kind words. We love that you love us :)