Recensies (203)

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 99% recensies zijn 5 sterren
  • 0% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 0% recensies zijn 1 sterren
20 september 2023

Wonderful App and very helpful support! Niezl helped me through all my queries. Very happy using this app for my shopify store!

SKÖG IN
India
5 dagen gebruiken de app
Phantom Tools heeft geantwoord 21 september 2023

We're thrilled to hear you're loving the app and the help provided by our support team. We're here to make your experience as smooth as possible. Thanks for choosing us!

7 april 2023

Great app and great support. I got a bug with a carousel, Mikaela was responsive and efficient. Thanks for the help

Ustawi Skincare
Verenigde Staten
4 dagen gebruiken de app
Phantom Tools heeft geantwoord 10 april 2023

We're happy to hear you've been using our product's features to the fullest. Our team is committed to providing you with top-notch service, and we'll be here to support you every step of the way. So if you need any help, give us a shout - we're always happy to assist. Thanks for sharing your positive experience. It means a lot to us!

3 oktober 2022

Only using for a few days but I have to say, this is one of the best apps I've discovered for my store. It's always a struggle to make things personal online and truly have a conversation with customers but this makes it very easy. Very fast support, so far I'm extremely happy with the whole app.

Alicja Confections
Canada
4 dagen gebruiken de app
Phantom Tools heeft geantwoord 3 oktober 2022

Thank you very much for the review! We are very delighted to know that you are happy with the app and the support. We are happy that you are utilizing the quiz feature.

20 september 2022

Had a problem with the account login, Mikaela and the support team fixed in under 1 hour. Great support!

Aramore-store
Verenigde Staten
4 dagen gebruiken de app
Phantom Tools heeft geantwoord 20 september 2022

Thank you so much for your review! We're always happy to help and ensure that you're making the most out of our platform.

29 augustus 2022

Great app with great support! Had a few technical issues installing this app and the team were amazing in offering support and helping me get everything set up. This app is great for creating an interactive shopping experience, particularly when showcasing your products in use on product pages. Highly recommend!

Forsoul The Label
Australië
4 dagen gebruiken de app
Phantom Tools heeft geantwoord 30 augustus 2022

Thank you so much for your review! We're always happy to help and ensure that you're making the most out of our platform. We're super excited to see what you create next 🔥😍

Bewerkt 28 oktober 2021

What a creative idea! Super easy to set up & the support team is outstanding. I had a little hiccup and the CEO reached out immediately.

Stoic Reflections
Canada
3 dagen gebruiken de app
Phantom Tools heeft geantwoord 31 oktober 2021

We are so glad that you are satisfied with Tolstoy and we're excited to see what you'll do with it! Do not hesitate to contact us for any question or issue 🙏

19 oktober 2021

Had an amazing experience with app ! Great support ! Amazing for my website ! Ihope to get more sales with video feature.

Tye Tye
Singapore
3 dagen gebruiken de app
Phantom Tools heeft geantwoord 21 oktober 2021

Thank you so much for your feedback and review!!! We are so happy to know you're loving Tolstoy in your shop, we can't wait to see all of your successes!! 🔥

Bewerkt 8 april 2021

I have never be happier in making a review. Actually, by finding this app I have already been happier.
Although we have not published yet in our store, we are working with it, and integrating 8 interactive video Introductions, Explanations and product reviews videos one with another.
The app has a wonderful method to make a circular product interaction where the user can explore and go back and forth according to its interests.
You can configure all your options, control the time for the interactions to show on screen, and it can even allow your users to send you feedback via text or video.
Of course it could have more options, like momentary hot spots, buttons, full screens, etc, but that will be just the ideal and I am accustomed that nowadays it is too difficult to have your ideal "whatever", but I am sure that with time these features can come.
All in all, the original idea for which the app was conceived could not be better. On top of the easy to use, problem solving, quality app, I have to congratulate the support team, who has been there almost instantaneously, with patience and knowledge to instruct us in how to do certain tricks, and even creating a complete support document to answer our most difficult question. What else can I say? On top of that, It is a free app. At least for now, although I hope that forever.
I can only imagine that every store and every web site that works with video can take advantage of this app and its lovely team. I just hope never to be disappointed. For now, my most sincere congratulations. Rogelio, Miami Beach Body

Miami Beach Body
Verenigde Staten
2 dagen gebruiken de app
Phantom Tools heeft geantwoord 18 mei 2021

Thank you so much for taking the time to leave such a wonderful review, Rogelio! We're very happy that you find value in our product. As we grow we'll continue to roll out more helpful features for our platform users. We hope we can deliver our best to you each and every time that you create a Tolstoy!

14 juli 2021

Excellent app and excellent customer service! I got a quick answer and a quick fix! Highly recommended.

Adorable Stuffed Animals
Verenigde Staten
2 dagen gebruiken de app
Phantom Tools heeft geantwoord 14 juli 2021

Thanks so much for your feedback and review!! We love that you see value in Tolstoy!

11 augustus 2021

I love this app. I really love the customer service. they answered questions in a timely matter. I I totally recommend this for your website

Ellice Darien Beauty
Verenigde Staten
2 dagen gebruiken de app
Phantom Tools heeft geantwoord 16 augustus 2021

Thanks so much!!!!! We love supporting all of our early users :) Always here to help with anything you might need!!