Tolstoy: Shoppable Video & UGC

19 Euro für ein bisschen Script und Grafiken, und schon waren die Tokens aufgebraucht. Das fühlte sich für mich wie eine Falle an – es steht nirgends, wie viele Tokens man wofür verbraucht. Ich war sehr verärgert!
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Update: Nach dieser Bewertung kontaktierte mich Ben sofort, und wir konnten alles klären. Er zeigte sich sehr entgegenkommend.
5 Sterne!

Vielen Dank Ben

I’m still learning and building my Shopify store, but this app has helped me take important steps toward creating a more engaging customer experience. The setup was smoother than I expected, and I appreciate how beginner-friendly the platform feels. I especially like the visual and interactive features that help make my store feel more modern and professional. Looking forward to continuing to grow with it.

Niezl was super helpful throughout our multi-store Shopify setup. She quickly diagnosed several issues - products not syncing in our Canada store, assets not displaying correctly on UK PDPs, and OOS products hiding content. Clear, responsive, and proactive with follow-ups. Great support!

I had a huge issues with this app slowing my store so dramatically - conversion rates on 1 day were amazing, on other day - complete 0 due to technical issues and something being not set correctly on my end. Customer support representative - Earl, helped me in no time by addressing an issue directly via both suggestions and direct technical support. Thank you Earl, you are amazing!

Tolstoy is a great app, and the support is even better! Mikaela, in particular, was incredibly efficient, proactive, and responsive in helping our team with all of our queries. She consistently went above and beyond to ensure everything was resolved quickly. Highly recommend!

Earl from support was prompt and knowledgeable. Offered me options/solutions to issues that I brought up without delay. Thank you Tolstoy + Earl!

Los mejores! Un servicio de atención alc liente espectacular. Estoy hace 48hs tratando de solucionar este tema con mi equipo y Mark en 2hs y con mucha paciencia, lo solucionó. Gracias!!

I had one video on a product page doing something strange so I reached out to tech support. They got back to me right away and got the problem resolved quickly. This product overall has been really great. This is the first time I've had any sort of glitch with it. I appreciate the great customer support!

Shoutout to Niezl for her quick support and clearly addressing all our concerns. She was punctual on our appointment and incredibly friendly,

Great online support - walked me through the installation of carousels onto my website, making sure all was correctly set up - very helpful!