Avaliação geral
5
Pontuação por nível de classificação
  • 99% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
19 de abril de 2022

Such a great app! It's helped us achieve "an experience" for our online store. It's easy to use and support is quick to help. I highly suggest adding it as your chat/support app.

Douglas Lynn
Estados Unidos
7 months usando a aplicação
Questão respondida por Tolstoy 20 de abril de 2022

Hi there!! So glad you liked it! I love how customers are able to ask you questions directly on your Tolstoy 🔥

15 de setembro de 2022

I love this app. It is such a great way to be that much more interactive with your customers. The customer support is A-1. They answer you back super quickly with all the answers to your questions and really walk you through anything you don't understand. They even provide video how-tos so that you know exactly how to go about doing what you need to get done on the app. Mikaela is awesome. She's been helping me from the beginning and I love the fact that I can go straight to her with my questions. So you can mantain communication with the same customer care representative if you'd like. This makes things so much easier because she already knows my business. I highly recommend the Tolstoy app.

The So Dreamy Company
Estados Unidos
7 months usando a aplicação
Questão respondida por Tolstoy 19 de setembro de 2022

Wow, thank you so much for your remarkable review! We're thrilled to know that you're happy with the app and with the support Mikaela has provided you. We're very grateful for the recommendation. 😍

28 de abril de 2023

I cant recommend this app enough - the support alone was the best I've ever experienced with a shopify app. Niezl worked through all of my questions with ease and showed me real time how my videos look as we implemented! Would recommend to all business owners wanting to implement video! Thank you Niezl and the Tolstoy team! Five Stars!

Tokyo Foxtrot
Austrália
6 months usando a aplicação
Questão respondida por Tolstoy 28 de abril de 2023

Thank you for sharing your positive experience with this app and its support team. It's great to hear that the support provided was exceptional and that the team was able to assist you in implementing the videos effectively. Your recommendation will surely help other business owners who are looking to incorporate video into their marketing strategy. I hope this app continues to be a valuable asset to your business.

Editado a 4 de outubro de 2021

Excellent app!, very useful to display your videos and help your potential buyers through their purchase experience . An excellent service from the staff of Tolstoy.
Excelente aplicación para mostrar tus videos y así asistir a tus compradores potenciales. Y excelente servicio por parte de Tolstoy!

Programas de México
México
6 months usando a aplicação
Questão respondida por Tolstoy 5 de outubro de 2021

Thank you so much for your kind words! We really value your feedback and we're excited to see what you will do with Tolstoy 💪

21 de fevereiro de 2023

great customer support and service from Mikaela really appreciate it and look forward to continue working together!

The Jersey Nation
Austrália
5 months usando a aplicação
Questão respondida por Tolstoy 23 de fevereiro de 2023

Thank you for taking the time to provide us with your valuable feedback. We are thrilled to hear that you had a great experience with our customer support team. Your opinion is highly valued and appreciated, and we look forward to continued success working together!

1 de março de 2023

Thanks very much to Niezl for your quick and solutions-oriented support. The responsiveness of Tolstoy's support team is very impressive!

Lifestacks
Estados Unidos
5 months usando a aplicação
Questão respondida por Tolstoy 2 de março de 2023

Thank you for your kind words. We're so glad to hear that our support was able to help. We strive to provide excellent service, and it's rewarding to know our efforts are appreciated. Thank you again for your review.

29 de maio de 2022

Future of retail! Warning. Future of retail! Warning. Future of retail! Warning.Future of retail! Warning.

Pastel iBoutique
Estados Unidos
5 months usando a aplicação
Questão respondida por Tolstoy 30 de maio de 2022

Haha, thank you so much! We love your use of our Add to Cart feature to create shoppable Tolstoys!

23 de fevereiro de 2022

Get a lot of compliments from customers on this app, they really love how it personalizes the shopping experience!

WanderlustStuff
Canadá
5 months usando a aplicação
Questão respondida por Tolstoy 24 de fevereiro de 2022

Amazing! We're so glad to hear!

24 de fevereiro de 2022

Our company LOVES using Tolstoy. Not only do we love the company, but Samantha was a great asset in helping us really fully utilize the tools and features that their brand had. She provided great feedback along with insightful support in ensuring that we would be able to successfully use Tolstoy to its full extent. Thanks Samantha!

Viral Lights
Estados Unidos
4 months usando a aplicação
Questão respondida por Tolstoy 3 de março de 2022

Thank you so much for the positive feedback!! We love working with you and we love your Tolstoy too 🔥🔥 Can’t wait to see all of the ways you will utilize our new features to work some magic with Tolstoy!

29 de setembro de 2022

I started using Tolstoy beta version since 2020 in my old store and recently installed in my new store. Thank you so much to Tolstoy's support team for transferring the perks over to my new store. With Tolstoy, I'm able to create interactive shoppable video widget at the bottom corner of my webpage for customers to have a closer look at each product. You can even include a few buttons with jump logic so you'll know what customers are looking for. I'm also able to embed videos on a specific page and hide widget on other pages. Tolstoy now has a new feature 'video feed' which enables you to make a page similar to an Instagram or TikTok feed, but with more interactive features. I'm excited to use it too. Their analytics page is also detailed but comprehensive so you'll know which is your best performing Tolstoy video series. My only regret was not to start using it earlier, but I'm grateful to be able to use this app for better retention and customer experience. Their support team are very friendly and effective, so you're in good hands. Once again, thank you Team Tolstoy for helping us online shop owners make better websites :)

katsukintakamura
Singapura
4 months usando a aplicação
Questão respondida por Tolstoy 30 de setembro de 2022

What a phenomenal and comprehensive review! Thank you so much! 😍 We're so pleased to know that your customers are getting more involved with the use of shoppable widgets and video feeds. We also love how you're utilizing the Analytics feature to identify customers' engagement with your Tolstoys. We'll ensure to add more fresh features for you to appreciate!