Avaliações (197)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
1 de fevereiro de 2024

The service from Niezl in the support team was amazing. My problem was resolved effectively and efficiently and now my website is looking so much better with my video story sitting where I want it. Thanks again for your help Niezl

HYDRO PEAK
Chéquia
About 2 months usando a aplicação
Questão respondida por Phantom Tools 2 de fevereiro de 2024

Thank you for your review.😊That's fantastic to hear! It's great that your website is now looking the way you envisioned it.

Editado a 20 de junho de 2024

Tienen muy buen servicio al cliente, su respuesta es rápida y asertiva. y no hay aplicaciones que sean similares. Esta app si tiene algo que marca la diferencia.

Básicos ÉCLAT
Colômbia
14 days usando a aplicação
Questão respondida por Phantom Tools 26 de junho de 2024

¡Muchas gracias por tus amables palabras! Nos alegra mucho saber que nuestro servicio y nuestra app son únicos y te han dejado una buena impresión.

22 de janeiro de 2024

Impressed with how responsive and helpful customer service has been. I was having trouble adding the app to my site but Niezl and his team helped get it set up for me. I am just getting started with the app but am confident if there are any issues they will be solved promptly.

Local Color NYC
Estados Unidos
11 days usando a aplicação
Questão respondida por Phantom Tools 26 de janeiro de 2024

We're happy to hear that you've had a positive experience with our customer service. We hope you use our video layouts and key features to the fullest!

22 de janeiro de 2024

I am excited about this app's performance and features. I can see that it will drive more sales to our online shop by creating an engaging shopping experience for our customers. It is also user-friendly and has seamless integration with Shopify. I am also impressed with the customer service provided by the Tolstoy team. They are responsive and helpful. Highly recommended!

EMANI
Estados Unidos
4 days usando a aplicação
Questão respondida por Phantom Tools 26 de janeiro de 2024

Thank you for your enthusiastic feedback! It's fantastic to know that our app's user-friendly interface and seamless integration with Shopify are meeting your expectations and we greatly appreciate your kind words about our customer service team. Your recommendation means a lot to us. Thank you for choosing Tolstoy!

5 de fevereiro de 2024

Niezl was very helpful in assisting me with my questions! I'm looking forward to using this app!!

THE GLAM BOOK VENDORS
Estados Unidos
8 months usando a aplicação
Questão respondida por Phantom Tools 13 de fevereiro de 2024

Thank you for your review. We're happy to hear that Niezl was able to assist you effectively! Welcome aboard to the app — we hope you find it incredibly useful and enjoyable to use.

5 de fevereiro de 2024

Love the app and how easy it is to use. I had issues integrating the app with my Shopify theme, however their customer service is beyond and helped me straight away even over a weekend to install the app and get it up and running!

Herman Store
Austrália
6 days usando a aplicação
Questão respondida por Phantom Tools 13 de fevereiro de 2024

We're glad to hear that you're loving the app and finding it user-friendly! It's fantastic that our customer service team was able to provide such prompt and helpful assistance, even over the weekend. That level of support can truly make all the difference. Thank you for your feedback.

25 de março de 2024

So far so good!
This app has been by far the easiest to setup - plus it is very intuitive. Highly recommend. It was up and running within the day!

Pet Honesty
Estados Unidos
4 days usando a aplicação
Questão respondida por Phantom Tools 27 de março de 2024

That's fantastic to hear! Thanks for sharing your positive experience. Happy to hear the app's been a breeze for you!

1 de fevereiro de 2024

such a smooth app! I want to learn more about the Shop feature. I'm using everything else and it's amazing

EDASI
Estados Unidos
6 days usando a aplicação
Questão respondida por Phantom Tools 13 de fevereiro de 2024

We're delighted to hear that you're enjoying the app! The Shop feature is a great addition, and we'd be happy to provide more information to help you get the most out of it. Thank you!

23 de janeiro de 2024

I use the Tolstoy application for my Shop app store, and we are happy that it is an application specifically chosen by Shopify, and it also allows us to easily upload our videos to the Shop app for free. I am very satisfied and very happy, Thank you Tolstoy Team!

Minihomy
Estados Unidos
6 days usando a aplicação
Questão respondida por Phantom Tools 26 de janeiro de 2024

We're delighted to hear that you're satisfied with Tolstoy for your Shop app store, especially appreciating its selection by Shopify and its seamless video uploading feature, making you very happy – thank you!

18 de novembro de 2024

Our brand has been using Tolstoy for the past 2 months, after implementing it, we've noticed a drastic increase in CVR + AOV. The videos make it engaging for potential customers to see how others viewed/liked our product as well as them also being able to see how it could also improve their life. I highly suggest giving them a shot! Not to mention, their customer support team is amazing, I had a few questions and minutes after sending them, they were answered and resolved.

coBIO™
Estados Unidos
About 1 month usando a aplicação