Avaliações (197)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 97% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
23 de maio de 2021

I love this app. It looks really cool and professional on my site. The team was very helpful in helping me to get it set up. My only wish would be that it displayed a results page at the end rather than going to a link. But the way it is currently set up is not bad. Just my preference.

HOAM Candle Co.
Estados Unidos
24 dias usando a aplicação
Questão respondida por Tolstoy 28 de maio de 2021

Thanks so much for this wonderful review! We're excited to have you as a customer. We love this idea, and we'll get to work on it :)

5 de novembro de 2024

The Tolstoy team are awesome to work with. Fast communication and extremely helpful. The app looks beautiful on my store and I love it!

QuickStylz
Austrália
Aproximadamente 16 horas usando a aplicação
9 de julho de 2024

Support was excellent. I am loving the app so far and being able to get some videos on my website.

Essence & Elegance
Estados Unidos
3 dias usando a aplicação
Questão respondida por Tolstoy 29 de agosto de 2024

Thanks so much! We’re glad you’re loving the app and getting those videos up on your website. We're here if you need anything!

25 de junho de 2024

Edie & Eve
Reino Unido
Aproximadamente 1 mês usando a aplicação
Questão respondida por Tolstoy 26 de junho de 2024

Thank you! 🙂

24 de abril de 2024

I'm so happy with your applications it's a good application it helps people to use

Dialamadi Gory
Estados Unidos
19 dias usando a aplicação
Questão respondida por Tolstoy 26 de abril de 2024

Thank you! We're thrilled to hear that you find the application helpful for people.

15 de março de 2024

Really useful app! I wanted to change something that wasn't available in the regular settings but Niezl from support was really helpful and sorted it for me anyway! Great service!

Peach Posse
Reino Unido
Aproximadamente 1 hora usando a aplicação
Questão respondida por Tolstoy 27 de março de 2024

That's wonderful to hear! It's fantastic when support goes above and beyond to assist users. Glad Niezl was able to help you out. Thanks for sharing your positive experience! 😊👍

15 de março de 2024

its very good

PRETTY JELLY
França
Aproximadamente 9 horas usando a aplicação
Questão respondida por Tolstoy 27 de março de 2024

Thank you for your feedback! We're glad you find it helpful.

1 de fevereiro de 2024

The service from Niezl in the support team was amazing. My problem was resolved effectively and efficiently and now my website is looking so much better with my video story sitting where I want it. Thanks again for your help Niezl

HYDRO PEAK
Chéquia
2 dias usando a aplicação
Questão respondida por Tolstoy 2 de fevereiro de 2024

Thank you for your review.😊That's fantastic to hear! It's great that your website is now looking the way you envisioned it.

25 de janeiro de 2024

Its a really great app allows your business to grow and be successful. Highly recommended.

KONA
Estados Unidos
2 dias usando a aplicação
Questão respondida por Tolstoy 26 de janeiro de 2024

Thank you for your positive feedback! We're delighted to hear that you find our app valuable for business growth and success. If you have any specific features or aspects of the app that you particularly enjoy, we'd love to hear more about it. Your recommendation means a lot to us, and we're committed to continuously improving and providing an excellent experience for our users.

24 de janeiro de 2024

Loving the app so far.

Velouré
Portugal
Aproximadamente 10 horas usando a aplicação
Questão respondida por Tolstoy 26 de janeiro de 2024

Thank you. Thrilled to hear you're enjoying the app!

23 de janeiro de 2024

I use the Tolstoy application for my Shop app store, and we are happy that it is an application specifically chosen by Shopify, and it also allows us to easily upload our videos to the Shop app for free. I am very satisfied and very happy, Thank you Tolstoy Team!

Minihomy
Estados Unidos
6 dias usando a aplicação
Questão respondida por Tolstoy 26 de janeiro de 2024

We're delighted to hear that you're satisfied with Tolstoy for your Shop app store, especially appreciating its selection by Shopify and its seamless video uploading feature, making you very happy – thank you!

4 de janeiro de 2024

Niezl from the Tolstoy support team was amazing! She walked me through the whole process of connecting Tolstoy to my Shopify site and was very patient with me! Not only do I love the product but I love the support I received!

My Store
Canadá
7 dias usando a aplicação
Questão respondida por Tolstoy 11 de janeiro de 2024

Thank you so much for your review! We're happy to hear that Niezl provided you with excellent support. We appreciate your support for Tolstoy and look forward to serving you again in the future!

23 de agosto de 2023

Great customer support. Have used Tolstoy before and quite excited to see the results on my new website!

Sosh
Índia
3 minutos usando a aplicação
Questão respondida por Tolstoy 12 de setembro de 2023

Thank you for your review and we appreciate your kind words about our customer support. We're excited to see the results on your new website too! If you ever have any questions or need assistance along the way, feel free to reach out.

27 de julho de 2023

This app is truly extraordinary, accompanied by great support that exceeds all expectations! Highly recommended!

MAMAHUHU
Dinamarca
13 dias usando a aplicação
Questão respondida por Tolstoy 7 de agosto de 2023

Thank you so much for your kind words! We're thrilled that you're loving the app and our support. We're here to make sure you have a great experience, and we really appreciate your recommendation!

29 de maio de 2023

Mikaela was very helpful in getting my first Tolstoy up and live one our site! Thank you for your assistance and taking the time to walk me through what to do!

OFace
Estados Unidos
17 dias usando a aplicação
Questão respondida por Tolstoy 5 de junho de 2023

Thank you so much for your kind words and positive feedback! We are thrilled to hear that we are able to assist you in getting your first Tolstoy up and live on your site. It was our pleasure to guide you through the process and ensure that you felt confident in setting up your first Tolstoy.

8 de fevereiro de 2023

Great experience with the support! Thank you Niezl! Responded within 5 minutes on e-mail and helped us make it work when we had issues.
As for the app, the interface looks great and, even though we haven't tried it much, it seems like a very powerful tool for boosting conversions!

Cleaner Hair Brush
Noruega
3 dias usando a aplicação
Questão respondida por Tolstoy 8 de fevereiro de 2023

Thank you for your helpful feedback! We're delighted to hear that you are satisfied with the support we provide. We want to make sure you have the best experience with our features like widgets, embedded videos, quizzes, stories, and carousels. Thanks again for taking the time to share your thoughts with us - it really helps us make our service better.

19 de janeiro de 2023

The customer support is brilliant! Niezl was so quick to respond and very helpful with all my queries and made sure to follow up with me which I really appreciated! Got my questions answered and issues resolved all very quickly and efficiently :)

Saved Food
Reino Unido
Aproximadamente 2 meses usando a aplicação
Questão respondida por Tolstoy 19 de janeiro de 2023

Thank you for your great review! We will always strive to ensure that we provide the best customer service possible. We look forward to seeing more of your awesome interactive videos and feeds!

7 de dezembro de 2022

I really love this app. It's so easy to customize. And customer service is easy to access. They were able to help me navigate nd make the changes I needed to the app in no time at all.

HookedOnBundles Virgin Hair
Estados Unidos
10 meses usando a aplicação
Questão respondida por Tolstoy 7 de dezembro de 2022

Thank you for the wonderful review. It's great that you're using the Rules and Widget features! We appreciate you loving the app and valuing customer support. We hope to see more of your amazing content!

31 de outubro de 2022

I had many questions when I started using the app and their support team is awesome! Niezl from Tolstoy was very quick and answered all my questions immediately. Definitely recommend this app to any e-commerce business. Video is the future of marketing so get it today if you haven't already. xx

iloshe
Estados Unidos
Aproximadamente 1 mês usando a aplicação
Questão respondida por Tolstoy 1 de novembro de 2022

We appreciate the review and recommendation. Thank you so much! We hope that you utilize Tolstoy for lead qualification, video prospecting, and all your marketing needs to raise awareness, increase engagement, and drive sales. 😍

Editado a 26 de outubro de 2022

I havent used much of it yet but the general upload was easy and Niezl was very helpful. i will write another one after i post.

The Studio Boutique
Austrália
Aproximadamente 3 horas usando a aplicação
Questão respondida por Tolstoy 28 de outubro de 2022

Thank you for your review. We hope you explore and enjoy the app and its features from interactive videos, shoppable, quizzes, and many more to the fullest!

29 de setembro de 2022

I started using Tolstoy beta version since 2020 in my old store and recently installed in my new store. Thank you so much to Tolstoy's support team for transferring the perks over to my new store. With Tolstoy, I'm able to create interactive shoppable video widget at the bottom corner of my webpage for customers to have a closer look at each product. You can even include a few buttons with jump logic so you'll know what customers are looking for. I'm also able to embed videos on a specific page and hide widget on other pages. Tolstoy now has a new feature 'video feed' which enables you to make a page similar to an Instagram or TikTok feed, but with more interactive features. I'm excited to use it too. Their analytics page is also detailed but comprehensive so you'll know which is your best performing Tolstoy video series. My only regret was not to start using it earlier, but I'm grateful to be able to use this app for better retention and customer experience. Their support team are very friendly and effective, so you're in good hands. Once again, thank you Team Tolstoy for helping us online shop owners make better websites :)

katsukintakamura
Singapura
1 dia usando a aplicação
Questão respondida por Tolstoy 30 de setembro de 2022

What a phenomenal and comprehensive review! Thank you so much! 😍 We're so pleased to know that your customers are getting more involved with the use of shoppable widgets and video feeds. We also love how you're utilizing the Analytics feature to identify customers' engagement with your Tolstoys. We'll ensure to add more fresh features for you to appreciate!

23 de setembro de 2022

I downloaded Tolstoy after several recommendations. Very user-friendly app. Still i needed some help; so I got help from Niezl. She was super helpful. Later on I contacted once again to ask various questions regarding technical issues and Mikaela resolved all of them for me. Very fast to answer, very problem-solving oriented stuff. Now I use Tolstoy on my website and I love it. Thank you all!

MATILDE Skincare
Turquia
1 dia usando a aplicação
Questão respondida por Tolstoy 26 de setembro de 2022

Wow, thank you very much for the review! 🤩 We are delighted to know that you are happy with the app and the support. You inspire us to keep on improving.

15 de setembro de 2022

Huge fan of the app! Also, when I had questions Mikaela came to the rescue. Thanks so much for the amazing app and wonderful team that you have!

Made Digital
Canadá
Questão respondida por Tolstoy 19 de setembro de 2022

Thank you so much for your feedback!🔥

15 de setembro de 2022

I love this app. It is such a great way to be that much more interactive with your customers. The customer support is A-1. They answer you back super quickly with all the answers to your questions and really walk you through anything you don't understand. They even provide video how-tos so that you know exactly how to go about doing what you need to get done on the app. Mikaela is awesome. She's been helping me from the beginning and I love the fact that I can go straight to her with my questions. So you can mantain communication with the same customer care representative if you'd like. This makes things so much easier because she already knows my business. I highly recommend the Tolstoy app.

The So Dreamy Company
Estados Unidos
6 meses usando a aplicação
Questão respondida por Tolstoy 19 de setembro de 2022

Wow, thank you so much for your remarkable review! We're thrilled to know that you're happy with the app and with the support Mikaela has provided you. We're very grateful for the recommendation. 😍

14 de junho de 2022

Great app, new way of interacting with your clients, and its so easy to use! Will be using this even when it goes to the payed plans.

Jezzaroo
Reino Unido
4 meses usando a aplicação
Questão respondida por Tolstoy 17 de junho de 2022

Thank you so much for your feedback! We're so glad you're enjoying the app!

29 de maio de 2022

Future of retail! Warning. Future of retail! Warning. Future of retail! Warning.Future of retail! Warning.

Pastel iBoutique
Estados Unidos
Aproximadamente 1 mês usando a aplicação
Questão respondida por Tolstoy 30 de maio de 2022

Haha, thank you so much! We love your use of our Add to Cart feature to create shoppable Tolstoys!

6 de abril de 2022

My company's products are all video-based, so I'm using Tolstoy to make my website very video-forward. I am loving all the new products they are introducing. I was able to embed a welcome video into the Shopify Order Confirmation email sent to my customers. We are also going to use the shoppable videos that link to out Shopify online store. I can't wait to see what they introduce next. Oh, and the customer service has been outstanding.

Story Legacy
Estados Unidos
3 dias usando a aplicação
Questão respondida por Tolstoy 7 de abril de 2022

Hi there! Thank you so much for your review and feedback - it was super cool helping you add Tolstoy to your Shopify confirmation page! Loving what you're doing with the product 🔥

10 de março de 2022

I was searching for a lead generation app. I downloaded and deleted 5 other apps until I tried Tolstoy. It exceeded my expectations. My lead generation/question form is much more professional than I originally imagined. And the customer service is great! I had a question about my lead generation form and Galia responded within a day and my question was answered! Thank you guys I appreciate this app !

Buying With Patrick
Estados Unidos
Aproximadamente 2 meses usando a aplicação
Questão respondida por Tolstoy 11 de março de 2022

Thank you so much for your review, Patrick! We love how you use Tolstoy to ask qualification questions in an engaging and fun way for the audience! Keep up the good work 🔥

9 de fevereiro de 2022

I like the app. It made my website interactive and helped to resolve the problem of navigation on the site for the clients who are not sure what they want.

Positive Thinking Store
Canadá
9 meses usando a aplicação
Questão respondida por Tolstoy 11 de fevereiro de 2022

Hi there!
Thank you so much for your kind review! We're super glad to hear that Tolstoy is helping your customer navigate through your site 🔥

19 de janeiro de 2022

Totally recommended!
It is relatively easy to install and use the Go Tolstoy App. It took us less than 5 minutes to setup and launch the widget on our website ( check it out on www.myfooden.com ) . The 5 minutes exclude the work done on creating the videos! Upon setting its parameters (like which page to trigger on) we bumped a bit and had to contact support.
They got back to us in under a day and the support quality is really high and really present. Kudos there! The response was precise, concise and on point. To be really fair and critical, we would have liked to see some customisation options in terms of popup size and page placement on mobile view. Nevertheless, think of GoTolstoy no less!

MyFooDen
Reino Unido
13 dias usando a aplicação
Questão respondida por Tolstoy 19 de janeiro de 2022

Wow, thank you so much for taking the time to write us your valuable feedback! We're so glad to hear that you find our system user friendly and easy to use - it's our top priority.
And more customization options are definitely in the works - we are aware that they're highly requested and we'll be releasing amazing new features soon! 🙏

18 de janeiro de 2022

I love this app! It's the best free app available in Shopify. I've downloaded this for sometime and my only regret is not to start using it earlier. It's not as difficult as it seemed. Apart from allowing us to include an expandable video on webpages, we can add captions and buttons, video parts and jump logic for our visitors to have better online experience. It also enables integration with email subscription service such as Klaviyo. Thank you Tolstoy for this amazing app and service.

Feltto
Singapura
9 meses usando a aplicação
Questão respondida por Tolstoy 18 de janeiro de 2022

Hi Feltto team!! Thank you so much for your wonderful feedback! We're so glad that you found success with Tolstoy 🔥 We're excited to see what else you'll do with it!

14 de janeiro de 2022

My friend showed me this app and I was very curious. I didn't know what to expect, but I tried it out and managed to easily create my own videos for my website, it looks amazing and makes the website more friendly for my clients. Thank you for the app

Studio Cherry
Israel
3 meses usando a aplicação
Questão respondida por Tolstoy 14 de janeiro de 2022

We LOVE how good your Tolstoy looks in your site!
Thank you so much for your review, we're so glad you're enjoying the app ❤️

20 de dezembro de 2021

What an amazing app and support! This is next-level! So far, the app is for free, but it definitely has premium features.

Savvy Scooter
Estados Unidos
Aproximadamente 1 mês usando a aplicação
Questão respondida por Tolstoy 3 de janeiro de 2022

Thank you so much for your kind words! This really means a lot 🙏❤️

13 de outubro de 2021

I use this app to help me add videos to products to help customers see the products on. I tried to upload multiple and had a problem but Galia was quick to solve the problem and was very helpful with helping me use the app easily. Thank you so much Galia!!!

So Extra
Austrália
8 minutos usando a aplicação
Questão respondida por Tolstoy 13 de outubro de 2021

Thank you so much for your feedback! It really means a lot! 🙏. We are so excited to see you use Tolstoy in your shop, so do not hesitate to contact us for any question or issue 🔥

11 de outubro de 2021

I saw this app featured on a very popular Shopify store and tried it myself and it's amazing! Great feature to include video promotions on your sites Highly recommend this app!

TAP-TAP
Austrália
14 dias usando a aplicação
Questão respondida por Tolstoy 12 de outubro de 2021

Wow, thank you!! It means so much to know that using Tolstoy has been an amazing experience for you! Can't wait to see how you grow with us 🔥💪

28 de setembro de 2021

Amazing app. I was looking for something else when I stumbled on this gem . It’s got lots of features I never even thought of and will help my store greatly. Best part is it’s FREE. Thanks for this.

Kash & Ash
Estados Unidos
1 dia usando a aplicação
Questão respondida por Tolstoy 29 de setembro de 2021

Thank you for your review and rating!! We love that you're finding value in our features. Can't wait to see all of the ways you utilize Tolstoy!! 🔥🔥🔥

18 de setembro de 2021

This is a great app with stellar support. I started getting orders an hour after install and I can see they watched some of my videos before they ordered

LD Bags Online
Estados Unidos
26 dias usando a aplicação
Questão respondida por Tolstoy 22 de setembro de 2021

Thank you so much for your review!!! We love that you're already seeing results from Tolstoy and you're able to track all of your views. Can't wait to see how you grow with us! ✨✨✨

2 de agosto de 2021

This is a fantastic addition to your website! You can make it as fun and interactive as you like and helps customers move around your website. I have only just installed it, but the developer was super helpful and answered all questions really quickly. I have high hopes that this app is going to help me convert sales! Watch this space!

Driftwood Distillery
Países Baixos
4 dias usando a aplicação
Questão respondida por Tolstoy 2 de agosto de 2021

Thank you for your feedback and review!!! We're so happy you had your questions answered, and we can't wait to see the amazing Tolstoys you make! ✨

Editado a 27 de julho de 2021

Honest review, Initially I downloaded Tolstoy to see what it was about. When I noticed it was helping identify with your market by becoming more personal by making a video. the thought of me putting myself on video kind of frightened my so I uninstalled it. the next day I recieved a call from Joel who was able to explain the full benefits of Tolstoy and I have given it a second try. All I can say is wow! Thank you Joel for reaching back out ot me with great customer service and I found I do not have to directly be on video until I'm ready. They have hundreds of templates that you can upload to your site. I recommend everyone try this out and it's free!

Alldayattire
Estados Unidos
Aproximadamente 1 hora usando a aplicação
Questão respondida por Tolstoy 28 de julho de 2021

Thank you SO SO much for your feedback!!! We're so happy that you're using Tolstoy in a way that works for you!! Can't wait to see what create✨✨✨

27 de julho de 2021

Easy to integrate - amazingly interactive marketing tool! And very hands-on customer service! Our customers love it - so do we!

Loa Nails
Suíça
12 dias usando a aplicação
Questão respondida por Tolstoy 28 de julho de 2021

Thanks so much for your review and feedback!! We love that you and your customers are seeing value with Tolstoy!! ✨✨

19 de julho de 2021

I love this app because it’s very easy to use and they have variety selection of Templates to choice from based on your Buisness. You should try it. I love it and you will too.

Ecom Beauty Supply 19019
Estados Unidos
4 dias usando a aplicação
Questão respondida por Tolstoy 22 de julho de 2021

Thank you SO much for your feedback!!! We love that you're using Tolstoy in such a cool way. We're always here to support any features you might need :)

14 de julho de 2021

Excellent app and excellent customer service! I got a quick answer and a quick fix! Highly recommended.

Adorable Stuffed Animals
Estados Unidos
Aproximadamente 1 hora usando a aplicação
Questão respondida por Tolstoy 14 de julho de 2021

Thanks so much for your feedback and review!! We love that you see value in Tolstoy!

4 de julho de 2021

Extremely fast responding team. My requests were quite intricate and difficult, but the Tolstoy team still managed to do their coding magic and make it work. I felt fully supported which is quite rare with some companies. I highly recommend; the options are limitless and the visuals are guaranteed to catch your customer's attention.

ZRLUXE
Austrália
6 dias usando a aplicação
Questão respondida por Tolstoy 6 de julho de 2021

Thank you so much!!! We're so happy you're finding success with Tolstoy! We're always happy to work a little magic ✨

4 de junho de 2021

I love this app in particular because it allows me to express my creative and wonderous side when it comes down to developing my Website. The Video integration allows me to relate and pin point on the things in which my customer are searching for, thank you again Tolstoy for giving me this ability.

Fluorescent Lives
Estados Unidos
4 dias usando a aplicação
Questão respondida por Tolstoy 30 de junho de 2021

Thanks so much for your review!! We love enabling stores to express themselves and deliver amazing customer experiences!

4 de maio de 2021

Super powerful tool with great people behind it (shoutout Bar Z). Looking forward to trying the app out for the next coming weeks.

Swifty Deal
Suécia
1 dia usando a aplicação
Questão respondida por Tolstoy 18 de maio de 2021

Thank you for your review and rating! We're so happy to read that you think our app is great! Can't wait to see the amazing Tolstoys you come up with!

7 de abril de 2021

I'm using Tolstoy to remove friction in the shopping experience and so far is just what we needed! It's simple, intuitive, and a more efficient way to engage with customers. Also, Dov and the team were incredibly supportive in the setup process. I really recommend all e-commerce brands to start creating Tolstoys!

Unlimited
Espanha
Aproximadamente 23 horas usando a aplicação
Questão respondida por Tolstoy 18 de maio de 2021

Thank you so much for taking the time to leave us such a lovely review! We're so happy to read that you're enjoying and finding value in our app! We hope we can deliver our best to you every time that you create a Tolstoy!

18 de março de 2021

The App is super useful. Not only has it improved my performance, but it also solved so many problems I was struggling with before. I used Tolstoy as an onboarding interactive video experience on my website. Kind of a more personalized way of a chatbot. Using my Tolstoy, leads and clients were able to navigate their way towards the content they were looking for at my website. I can definitely say that it has increased the number of qualified leads I get every month, and as a result, increased my overall sales. I say “qualified”, since by using their analytics I get a full report on each participant’s journey, so I know which options they made before leaving their details, and then when I get back to them I already know exactly what they’re looking for. But not only that, but Tolstoy also lowered the number of support tickets I received. This is also very valuable for me. Leads who struggle to find what they are looking for can get an immediate answer, without me having to get back to them a day later, which normally is too late. It took me a bit of time to understand its potential at the beginning. I must admit that since it’s free I assumed it probably doesn’t generate much value. However, I once contacted their support and they were super nice and wanted to get on a call right away to make sure I make the best possible use of it. So I’d highly recommend reaching out to them if you have any problems. Highly recommended!

healthybalance
Estados Unidos
7 dias usando a aplicação
Questão respondida por Tolstoy 18 de maio de 2021

Thank you SO much for taking the time to leave us such an amazing review!! We're so happy to read that you're enjoying and finding value in our app! We hope we can deliver our best to you every time that you create a Tolstoy!

27 de dezembro de 2020

Very cool concept, that allows me to direct my visitors directly to the products that are most relevant to them. I had some trouble getting started and the support team helped me right away! Really good experience.

Level 1620
Israel
7 dias usando a aplicação
Questão respondida por Tolstoy 18 de maio de 2021

Thanks so much for your review and rating! It means so much to know that Tolstoy creators feel that we are giving them an amazing experience! Can't wait to see the extraordinary ways you use Tolstoy!