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Impressed with how responsive and helpful customer service has been. I was having trouble adding the app to my site but Niezl and his team helped get it set up for me. I am just getting started with the app but am confident if there are any issues they will be solved promptly.
We're happy to hear that you've had a positive experience with our customer service. We hope you use our video layouts and key features to the fullest!
Easy to integrate - amazingly interactive marketing tool! And very hands-on customer service! Our customers love it - so do we!
Thanks so much for your review and feedback!! We love that you and your customers are seeing value with Tolstoy!! ✨✨
The app looks amazing and most importantly the support team is fire, They genuinely want to help as they know they have a great product and we will come back to them.
GREAT EXPERINECE!!!
Thank you for your review. We are so glad to hear that you had a great customer support experience and you enjoy our product. We hope that you continue to do so.
Amazing customer service! Quick and helpful, making it a joy to use this app.
Highly recommend
*****
Wow, thank you for your review! We're excited for you to enjoy all the app's features - from widgets, embed, stories, carousel, and many more!
The app gives you a great ability to communicate complicated messages in a simple and clear way to customers.
We made an instructional video about one of our more complex and expensive systems.
This has significantly upgraded our ability to deliver complex content to our customers, and we are going to produce more and more videos with the help of the app. Both training videos and marketing and sales videos.
Beyond the functional advantage, it does have a wow effect because you do not see interactive videos every day, it transmits innovation and contributes to the brand.
In the process of installing the app and creating the content, we received help from the app staff. Great support.
Thank you so much for taking the time to leave such an amazing review! Our team is so happy to read that you think our app is great! Your feedback means the world to us, and we hope that you benefit from using our app as much as we enjoyed reading your review!
Love the app and how easy it is to use. I had issues integrating the app with my Shopify theme, however their customer service is beyond and helped me straight away even over a weekend to install the app and get it up and running!
We're glad to hear that you're loving the app and finding it user-friendly! It's fantastic that our customer service team was able to provide such prompt and helpful assistance, even over the weekend. That level of support can truly make all the difference. Thank you for your feedback.
such a smooth app! I want to learn more about the Shop feature. I'm using everything else and it's amazing
We're delighted to hear that you're enjoying the app! The Shop feature is a great addition, and we'd be happy to provide more information to help you get the most out of it. Thank you!
I use the Tolstoy application for my Shop app store, and we are happy that it is an application specifically chosen by Shopify, and it also allows us to easily upload our videos to the Shop app for free. I am very satisfied and very happy, Thank you Tolstoy Team!
We're delighted to hear that you're satisfied with Tolstoy for your Shop app store, especially appreciating its selection by Shopify and its seamless video uploading feature, making you very happy – thank you!
Seamless implementation, super user-friendly builder! Love how easy it is to create and make changes on Tolstoy. Received a lot of feedback on how unique the concept is in an e-commerce shop and how personal it felt to the consumer. Definitely recommend this app!
WOW thank you so so much for your review and feedback!!! We're so excited that you're getting awesome responses on your Tolstoy- love to see it! Can't wait to see how you grow with Tolstoy :)
The Tolstoy widget was so quick to set up with a very friendly user interface. The customer support team is top notch and responds to all my questions within 24 hours and have helped me troubleshoot a variety of situations.
Thank you so much for your feedback! It was a pleasure speaking to your team and we're looking forward to see what you'll create with Tolstoy!