评论 (211)

整体评分
4.9
每个评分等级的数量
  • 98% 的评分是 5 星
  • 0% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 0% 的评分是 1 星
编辑时间:2024年9月20日

We have some challenges during implementation but the Tolstoy team has been very helpful and supportive in helping to resolve all the issues. I like the UI, not much customization is needed, it goes with any theme. It is also super easy to import your videos and it has been running smoothly on our site.

Charmed Aroma
加拿大
4天 人在使用应用
2024年9月24日

I was having issues with my video and spoke with Mikaela to troubleshoot. She was more than helpful, and went as far as to actually install the correct video on my site and on mobile. I expected the usual support response that tells you to read an article, but this 1-on-1 HUMAN interaction was so appreciated!

Paperclip
美国
10天 人在使用应用
2024年7月31日

Very helpful Team! Thank you to Mikaela and Niezl, you guys are amazing.

I talked with Mikaela from Tolstoy about changing location of arrows on my main page carousel, as they were not very intuitive, and the Tolstoy team was absolutely helpful beyond my expectations in customizing it. Not only did they send me an updated code, but also helped me implement all the changes, and now the arrows are exactly where I wanted them.

Everything happened very efficiently as well - from my email to proposing and implementing the custom to solution in a matter of one or two days.

Apart from customer support, the app itself is rather easy to navigate. So far I like the design and functionality.

Preloved Branded
香港特别行政区
3个月 人在使用应用
Phantom Tools已回复 2024年8月29日

Thank you so much! We’re thrilled to hear that our support team was able to assist you with customizing the carousel arrows on your main page. We’re glad the process was quick and efficient, and that you’re happy with the results. It’s great to hear you’re enjoying the app’s design and functionality too!

2024年10月4日

The support from Niezl has been amazing. We have only just set up Tolstoy, but so far so good!

Art of Hope
澳大利亚
2天 人在使用应用
2024年10月31日

Niezl was a gem! Very clear and helpful communication. The team helped us troubleshoot and get set up quickly. Much appreciated.

Class A Jewellers
澳大利亚
2天 人在使用应用
2024年11月25日

Mikaela was great and super helpful in solving my issue!

Provence Beauty
美国
7天 人在使用应用
2024年11月5日

Tolstoy is a great App.
Very easy to manipulate.
We hope we can achieve awesome results with this tool

Oliva
巴西
大约12小时 人在使用应用
2024年7月8日

Niezl from Tolstoy is amazing! Helped get set up and running on our site! Great app and great support! Thank you!

Nosta Beauty
美国
6个月 人在使用应用
Phantom Tools已回复 2024年7月10日

Thank you for your feedback! We're thrilled that you're enjoying the app. Our support team is always ready to assist you whenever you need help.

2024年11月26日

thanks for fast technical support

Dundulio g.
立陶宛
大约3小时 人在使用应用
2024年7月9日

Support was excellent. I am loving the app so far and being able to get some videos on my website.

Essence & Elegance
美国
14天 人在使用应用
Phantom Tools已回复 2024年8月29日

Thanks so much! We’re glad you’re loving the app and getting those videos up on your website. We're here if you need anything!