Arvostelut (35)

Kokonaisarvio
4,3
Lukumäärä luokitustasoa kohden
  • 77 % arvioista on 5 tähteä
  • 6 % arvioista on 4 tähteä
  • 0 % arvioista on 3 tähteä
  • 3 % arvioista on 2 tähteä
  • 14 % arvioista on 1 tähteä
15. marraskuu 2023

GREAT CUTOMER SUPPORT!! Paul was GREAT and hopped on immediately to help solve my problems. I highly reccomend TopDawg for dropshipping. They are very quick, responsive, helpful, and easy to use. I will NEVER stop using them.

Olive Tactical
Yhdysvallat
Yli vuosi sovelluksen käyttöä
TopDawg vastasi 16. marraskuu 2023

Hello Olive Tactical,
Thank you so much for this review. We love it when our customers service efforts are appreciated, and we will continue to provide the best service possible as it is our number one priority. Thanks for choosing to work with TopDawg for your dropshipping needs.

Muokattu 23. joulukuu 2022

I like TopDawg alot. Are they perfect? Probably not. Are they much better than other drop-shipping companies I've tried - YES! BY FAR. Of course they do have some issues here and there. Of course I wish their Suppliers would provide a more retail-ready catalog product decriptions along with UPC codes being transferred automatically into Google Fileds of Shopify. Yes, making the store retail-ready took some tedious manual labor. And of course I would love for their Suppliers to be more accurate in terms of inventory updates. With all that said - comparing to other companies I was working with - TopDawg Customer Service is SIX out of five stars. Their built-in shipping calcullator is great. Their invoicing/accounting system is very accurate. You can always call and the phone WILL be pciked up 10 times out of 10. Belive me, in my previous experience - this fact alone is a luxury in the dropshipping industry. You can shoot a quick email and it WILL be answered within a very reasonable time. The bottomline is - just like any and every business out there TopDawg might have a room for some improvement. And they are doing a good job improving. Overall I am very much pleased with their service.

For Pet With Love
Yhdysvallat
Yli vuosi sovelluksen käyttöä
TopDawg vastasi 27. joulukuu 2022

Hi For Pet With Love, thank you for reaching out and providing us with this valuable feedback! We always strive to provide our customers with excellent customer service, and we really can’t thank you enough for your kind words. We will share this review with the entire team, so they know to keep up the hard work.

7. heinäkuu 2022

As a new merchant and experiencing scary challenges, I was so thankful to have gotten the best customer service from TopDawg. Paul in customer service went beyond in helping me tackle those challenges even as far as communicating through my Shopify support team. Paul assisted me every step of the way in receiving my phone calls and the response to my emails directly and efficiently. Paul treated my business like his own and guided me through those challenges. TopDawg has plenty of great products at great prices, their website is user friendly. THE BEST CUSTOMER SERVICE!! Thanks TopDawg!!

Dog Pawshop
Yhdysvallat
Yli vuosi sovelluksen käyttöä
TopDawg vastasi 7. heinäkuu 2022

Bertina, we can't thank you enough for the 5-star review! We pride ourselves on excellent customer service and timely communication. Thank you for sharing your positive experience and for being a loyal customer!

28. tammikuu 2024

Fast customer service!

Luxvetco
Yhdysvallat
Vuosi sovelluksen käyttöä
TopDawg vastasi 30. tammikuu 2024

Hi Luxvetco,

Thank you so much for your 5-star review. We love to hear that the TopDawg support team is responsive to our customers’ needs. Your business is especially important to us and thanks for choosing to work with TopDawg and for being a crucial part of our dropshipping platform.

14. elokuu 2023

⭐⭐⭐⭐⭐

TopDawg stands out as the zenith of excellence in the realm of dropshipping. Their unwavering commitment to quality, professionalism, and transparency makes them a vanguard in the industry. The team exemplifies unmatched diligence, ensuring every transaction is seamless and every client feels valued. With an expansive inventory, swift delivery, and robust customer support, they effortlessly bridge the gap between sellers and consumers. In an age where reliability in dropshipping is paramount, TopDawg not only delivers but exceeds expectations. A hearty commendation to the entire team for their laudable services! Highly recommended.

IOAdventure
Yhdysvallat
Vuosi sovelluksen käyttöä
TopDawg vastasi 16. elokuu 2023

Thank you for taking the time out of your day to leave us this stellar 5-star review. We appreciate your feedback and are glad you had a positive experience with our App. Our top priority is your satisfaction, and we always strive to exceed expectations. If there’s anything else we can do to improve your experience, please don’t hesitate to let us know. Thanks again for choosing to work with TopDawg and we hope to have the pleasure of serving you again soon!

23. elokuu 2022

Lots of quality products. available The app is easy to use and easily integrates with Shopify. Great customer Service. they can do a bit better with pricing.

Dog Savant
Yhdysvallat
12 kuukautta sovelluksen käyttöä
TopDawg vastasi 30. elokuu 2022

Hi Dog Savant, thank you for taking the time to leave us such a fantastic review! We are happy to hear that you are enjoying our Shopify App. We will be sharing your feedback with our team so they know to keep up the good work.

30. heinäkuu 2023

We are new to this so we've had a lot of questions. We have received great support from everyone we've talked to at TopDawg. We're very happy to work with such great team of people who want to help you.

Charlie's Lunch Box
Yhdysvallat
9 kuukautta sovelluksen käyttöä
TopDawg vastasi 1. elokuu 2023

We are thrilled to hear that you were pleased with our customer support team. Thank you for the 5-star review, we really appreciate your feedback. We are always here to help if you need anything else.

29. maaliskuu 2023

Truly great customer service from a team that cares. Right there with you.

Pawesomeproducts.com
Yhdysvallat
9 kuukautta sovelluksen käyttöä
TopDawg vastasi 30. maaliskuu 2023

Hello Pawesomeproducts.com, thank you for leaving us a 5-star review! We greatly appreciate your feedback.

28. elokuu 2023

This site is worth its weight in gold for the sheer fact they have great customer support you can actually call. We were having issues with a glitch and I was able to speak to a gentleman named Paul who in minutes figured it out and was able to give us a lot of insight as well.
This is huge. We also use zendrop and can't even figure out how to put a ticket in their system. From this point on Ill only use drop shippers who have actual customer support via phone and they will hopefully have a Paul there too! Thanks you for being great. Just by you answering saved me hours.!!!

Ms. Maggie May's Pet Emporium
Yhdysvallat
8 kuukautta sovelluksen käyttöä
TopDawg vastasi 22. syyskuu 2023

Hello Ms. Maggie May's Pet Emporium,

Thank you so much for the five-star review! We are thrilled to hear that you had a great experience with our premium customer service representative Paul. We strive to provide the best possible service to our customers, and it's always fantastic to hear when we hit the mark. We're happy to have been able to help you with your needs, and we look forward to continuing to serve you in the future.

13. huhtikuu 2023

I have been an online entrepreneur for nearly two decades and one of the keys to my success with multiple businesses, has been providing second-to-none customer service. I take GREAT pride in that, and in turn I can be very scrutinizing when it comes to the customer service provided by businesses/companies I work with. I can not make a SINGLE complaint about Top Dawg's outstanding customer service!! Excellent! Friendly, helpful, even willing to stay on the phone with me as I edited my website to make certain my issue was completely solved before ending the call. Follow-up email came promptly, just to check in with me and make sure everything was working smoothly and as expected. I could not be happier with the customer service provided by this group!

As for their dropshipping/product service----again, FIVE STARS!! I mentioned above that I've been an online retail merchant for roughly two decades now, so drop-shipping is certainly not new to me. That said, I've trialed several different dropship-suppliers over the last 5-10 years for a couple different areas of business, and I can tell you with no uncertainty that Top Dawg's pricing tiers are UNBEATABLE. I have used various dropship companies for everything from women's fashion to pet supplies and I spent a heck of a lot more to get a heck of a lot LESS..... with manual inventory management and customer service that was completely non-existent. With Top Dawg, you are absolutely 100% getting MORE BANG FOR YOUR BUCK, coming from someone very experienced in the topic.

If you are considering adding drop-shipping to your website or business, and are looking for an incredible supply catalog in multiple areas of retail that is affordable AND offers customer service that cannot be matched, then you should look no further. Top Dawg has got you covered!! Thank you Jason, Tara and everyone else on the team!

Triple C Equine Buyer Assistance & Supply
Yhdysvallat
7 kuukautta sovelluksen käyttöä
TopDawg vastasi 14. huhtikuu 2023

Hello Triple C Equine Buyer Assistance & Supply,

Thank you so much for the 5-star review! Your feedback and kind words truly mean a lot. At TopDawg we always strive to provide our customers with the best customer service possible and we could not be more thrilled that you are enjoying using our app. We look forward to serving you again in the future and are always here to help you if you need anything.