Algemene beoordeling
4,7
Cijfers per recensieniveau
  • 83% recensies zijn 5 sterren
  • 8% recensies zijn 4 sterren
  • 6% recensies zijn 3 sterren
  • 3% recensies zijn 2 sterren
  • 0% recensies zijn 1 sterren
Bewerkt 2 maart 2019

I started using this app to try and get some more return visitor purchases. While it has not generated a lot of sales yet, several customers have commented on how much they like to receive the card, and liked the quality of the card. I will keep using them along with other methods to keep our products on our customers minds.

Sweet Apricity
Verenigde Staten
Meer dan een jaar gebruiken de app
2 december 2016

Awesome app and fits perfect with our business model! Dustin designed a super cool post card that matches our brand for us! Thanks.

Onetreeplanted 2
Verenigde Staten
Ongeveer een jaar gebruiken de app
19 mei 2017

Great support. Unfortunately, the sending of postcards did not prove effective for our site. www.iConvertwireless.com I would recommend it for clothing or another site. We sell prepaid phones for Straight Talk and Total Wireless it just didn't work for our customer base.

Iconvertwireles
Verenigde Staten
9 maanden gebruiken de app
15 augustus 2017

I'm in my first week of active campaigns and I love the service that Touchcard provides. Their support and service are definitely top of the line, their service is unique and I think it's really driving results and repeat buyers. Definitely recommend!

Woodies
Verenigde Staten
7 maanden gebruiken de app
15 juni 2018

This is a great app and what makes it even better is Jamie. He has been so on top of things and proactive, it feels like I have a dedicated account manager. He is proactive about analyzing my stats and sending me updates so I can get the most from the service. Highly recommended for adding a analog touch in a digital world.

Fright Rags
Verenigde Staten
6 maanden gebruiken de app
7 februari 2019

Love this app so far. Just sent out our first 50 or so pieces. Excited to see what type of ROI we get.

Utzy Naturals
Verenigde Staten
5 maanden gebruiken de app
27 augustus 2017

Very easy to use app. Thanks for the help from Jamie with constructing the postcard. Looks very promising. Looking forward to see the results.

Topkidsfashion
Nederland
5 maanden gebruiken de app
13 september 2019

First- be aware you will be billed monthly. This is a recurring charge which we didn’t know and frankly haven’t sent any cards yet. We had concerns about quality after receiving a sample. Giving an extra star since they did try to fix quality issues.

FAITHHAUS
Verenigde Staten
3 maanden gebruiken de app
Touchcard heeft geantwoord 17 september 2019

Thank you for the feedback. We're sorry to hear you had a negative experience and take your opinion very seriously.

Please accept our apologies for any miscommunication about how billing works. We've processed a full refund for your unused credits.

We also apologize for the oversized international stamp on the sample postcard. This was a unique combination of address typo and fulfilment issue that we've resolved with our printing partner.

Jamie has reached out via email to see if there's anything else we can do to make this better for you.

We appreciate the opportunity to make things right and look forward to earning back your business.

23 november 2017

I just used Touchcard for a couple months during our pre-sale. We sent postcards to thank customers for pre-ordering and remind them of when their product would be sent.

Touchcard was super easy to set up and get rolling! Great prices and works seamlessly with Shopify. Many of our customers thanked us for the postcard, we love surprising and delighting our customers and Touchcard was an amazing way to do that!

So happy we found this wonderful app and will definitely continue to use!!

Vauvapack
Verenigde Staten
3 maanden gebruiken de app
10 februari 2016

We always wanted to send postcards to customers but could not find any easy way to implement it. Touchcard completely automated the process and the best part is each post card has an individual code. We can can easily track customers that are buying for a second time. We are extremely happy with the returns we are getting with the post cards. It works great - Highly Recommended!

Clawhammersupply
Verenigde Staten
2 maanden gebruiken de app