Postcard Marketing ‑ Touchcard

Postcard Marketing ‑ Touchcard

Avaliações (36)

Avaliação geral
4,7
Pontuação por nível de classificação
  • 83% das classificações são de 5 estrelas
    30
  • 8% das classificações são de 4 estrelas
    3
  • 6% das classificações são de 3 estrelas
    2
  • 3% das classificações são de 2 estrelas
    1
  • 0% das classificações são de 1 estrelas
13 de setembro de 2019

First- be aware you will be billed monthly. This is a recurring charge which we didn’t know and frankly haven’t sent any cards yet. We had concerns about quality after receiving a sample. Giving an extra star since they did try to fix quality issues.

FAITHHAUS
Estados Unidos
3 months usando a aplicação
Questão respondida por Touchcard 17 de setembro de 2019

Thank you for the feedback. We're sorry to hear you had a negative experience and take your opinion very seriously.

Please accept our apologies for any miscommunication about how billing works. We've processed a full refund for your unused credits.

We also apologize for the oversized international stamp on the sample postcard. This was a unique combination of address typo and fulfilment issue that we've resolved with our printing partner.

Jamie has reached out via email to see if there's anything else we can do to make this better for you.

We appreciate the opportunity to make things right and look forward to earning back your business.

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