Track123 Order Tracking 3D

Track123 Order Tracking 3D

Recensioni (4.025)

Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 95% delle recensioni ha 5 stelle
  • Il 4% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 0% delle recensioni ha 1 stelle
9 giugno 2023

I cant get mine to work, period. I've resets, restarts on computer, nothing has this app functional like it shows.

Mach1 Garage
Stati Uniti
3 mesi di utilizzo dell’app
Track123 ha risposto 11 giugno 2023

Dear merchant,

We apologize for the inconvenience you're experiencing with Track123 not showing properly on your Shopify store. Rest assured, we are actively working to resolve this problem. We appreciate your patience and understanding as we work to rectify this situation.
In the meantime, I would like to inquire if you currently have a proxy set up for your network connection. If you do have a proxy, I kindly request your assistance in temporarily disabling it to see if it works.
Looking forward to your reply.

Best regards,
Track123 Support

9 dicembre 2022

This app works about 5% of the time. Everything is case sensitive, orders don't reflect properly support is pretty much no help. Do better.

Altered Way
Stati Uniti
Circa 2 mesi di utilizzo dell’app
Track123 ha risposto 9 dicembre 2022

Hi,
I'm truly sorry to hear you've had such a bad experience with us! This is definitely not what we wanted to provide to you.
We are fixing the problem you mentioned about and we would like to discuss this further with you. We will surely spare no effort and take more actions to help you.
Our support team has contacted you via email, Please be assured we are actively working on your concern.
Take care and wish you and your business all the best:)
Best regards,
Alex

Update: we have fixed the problem:)

2 luglio 2023

Whenever I click on open app it keeps loading but doesn't open it keeps doing the same and it hasn't opened yet same issue I have reinstall it several times deu to this issue because I thought at first that the problem is from my side but now I got it that it isn't from my side please check this issue ASAP and inform me

STRENGTH SOLUTIONS
India
19 giorni di utilizzo dell’app
19 luglio 2023

hello the app is showing wrong delivery method it is saying china post but i send item using DHL could you please help ? rest all looks ok

Nutrify Nation
Germania
15 giorni di utilizzo dell’app
Track123 ha risposto 20 luglio 2023

Could you check again, it is fixed already. You can add your frequently used carriers in Setting-Carrier matching to help our system auto-detect the right carrier.

2 novembre 2023

全く使えない。言語が変わらず、使い物にならない

Shalnoer
Giappone
Circa 18 ore di utilizzo dell’app
Track123 ha risposto 3 novembre 2023

ユーザーの皆様、

ご意見をいただきまして誠にありがとうございます。 ご意見をお待ちしております。 トラッキング ページの言語設定で問題が発生しているとのことですが、 あなたのアカウントを確認したところ、ページの言語設定が英語に変更されていることを確認できました。

私たちは、トラッキング ページの言語をストアの言語と一致させることが重要であることを理解しています。 Track123 は、ストアの言語を自動的に検出して切り替えることができ、顧客にシームレスなブラウジング エクスペリエンスを保証します。

お時間をいただきありがとうございます。 私たちは、今後もアプリを使用して最高のエクスペリエンスを提供できることを楽しみにしています。

よろしくお願いします、
トラック123