レビュー (2,900)

総合評価
4.9
評価レベルごとの件数
  • 評価の94%は5つ星です
  • 評価の5%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の0%は1つ星です
2024年6月19日

It is a good application, it helps me a lot, keep it up

SteedSavvy
アメリカ合衆国
アプリの使用期間:約5時間
2024年2月13日

Overall its great app, but, it needs a lot of updates. Automatic system of tracking the orders isn't so accurate. I need to check every single order manually and update the courier tracking number that sometimes can be changed in the courier system even after order was sent. Some orders aren't syncing and still show In transit or Tracking added status even though they are delivered. Missing couriers in app list, for example FastHorse for Australia. Customer support isn't the most polite, they respond late and sometimes doesn't respond at all. For the last 3 messages I sent few weeks ago they didn't respond. Don't think they care so much about serving you as a business.

Foerge
アメリカ合衆国
アプリの使用期間:約2ヶ月
2024年4月2日

Super application, merci

Nouveau Moulin
フランス
アプリの使用期間:4ヶ月
2024年6月5日

Simple to use. Prompt reply to my query

Lomenchi
オーストラリア
アプリの使用期間:24日
2024年2月25日

Amazing app really helpful. Every store needs this app

My Eternity
カナダ
アプリの使用期間:約2ヶ月
編集日:2024年3月22日

Awesome app! Definitely recommend!

Melizafashion
オランダ
アプリの使用期間:約2ヶ月
2024年3月16日

Excellent application, I highly recommend it

PrintPlace
スペイン
アプリの使用期間:約1ヶ月
2024年5月30日

Great app, my customers love it!

No Name Creatives
アメリカ合衆国
アプリの使用期間:3日
2024年2月25日

The Track123 Order Tracking Upsell app was easy to set up and (so far) has been easy to use. I would definitely recommend the app!

Born Babe | Fashion Online For Women | Affordable Women's Clothing
アメリカ合衆国
アプリの使用期間:18日
2024年2月16日

Bad support, they take ages to respond back, they used to be good now they have become very bad! Lots of issues with their tracking ! Couriers are integrated but not retrieving correct delivery statuses!

NextMamas
パキスタン
アプリの使用期間:9ヶ月
Track123が返信しました 2024年2月18日

Hi,

We deeply regret the negative experience you had with our customer support and the tracking issues you encountered while using the Track123 app. Your feedback is extremely important to us, and we sincerely apologize for any inconvenience caused.

We understand the importance of a functional tracking service, and We want to assure you that our team has diligently worked to resolve these issues, and I'm pleased to inform you that the problem has been fixed. All orders within your store have been updated to reflect accurate tracking information.

We have also conducted additional training for our support team to ensure that they can address customer inquiries and concerns in a timely and efficient manner.

We value your continued support and thank you for bringing these matters to our attention. If you have any further questions or require assistance, please don't hesitate to contact us.

Thank you for your patience and understanding.

Best regards,
Track123