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I contacted a few times the support, it is very reactive and efficient, was surprise. Tanmay and Etien were very helful! Thanks :)
Hi e-shopyland,
Thank you for your feedback! We're glad to hear that our support team, especially Tanmay and Etienne, provided you with reactive and efficient assistance. It's great to know that we exceeded your expectations.
We appreciate your support!
I would like to start with a huge shout out to Tanmay who patiently showed and explained everything. He even checked every settings himself to make sure the set up was perfect and pixel working fine. He even explained how Facebook's event manager works and explained everything about pixel, how it captures data, how it works. In one word, OUTSTANDING. Thank you so much Tanmay.
Hi TINDU PICKS,
Thank you for your fantastic feedback! We’re thrilled to hear that Tanmay provided such thorough assistance and made your setup process seamless. It's great to know that the support was helpful and knowledgeable. Your satisfaction is our priority!
We appreciate your support!
Tanmay was very helpful with fixing my problem with the purchase tracking.
Hi OneMoreCandy,
Thank you for sharing your experience! We're so glad to hear that Tanmay was able to assist you in fixing your purchase tracking issue.
If you need any further help, don't hesitate to reach out. Thanks again!
Good application, and attentive customer service.
Very easy installation of the pixel
Hi My Cosy Valley,
Thank you for your feedback! We’re glad to hear that you found the application useful and our customer service attentive. It’s great to know that the pixel installation was easy for you.
We appreciate your support!
Great support, Tanmay helped me understanding and resolving a problem with clear explanations.
Hi LoulayShop,
Thank you for your review! We're delighted to hear that our team member Tanmay provided great support, helping you understand and resolve the problem with clear explanations. Providing excellent customer service is a core value for us, and we're glad we met your expectations.
We're here for you whenever you need us!
Wow - Tanmay was INCREDIBLE and got me back up and running! I installed Trackify this morning (after having a different app installed and getting no help and it was a bit of a disaster) and Tanmay had me up and running within ONE HOUR. It was incredible! Not only that, he taught me about the pixels and how they work properly and the differences between master and collection pixels. I can't recommend Trackify enough, especially Tanmay! Thank you!!!!!!! - Kylie
Hi Kylie,
Thank you so much for your wonderful feedback! We're thrilled to hear that our team member Tanmay could get you set up so quickly and share helpful insights. Providing fast and knowledgeable support is what we strive for.
We’re here if you need anything else and appreciate your recommendation!
Excellent support service and troubleshooting skills. Tanmay, thank you very very much for your help!
We struggled since february to set everything right with the pixel. With this application and with Tanmay’s help we did solve everything in a few hours!
Super application, merci pour l'aide éclair de Tanmay, super efficace et sympathique pour aider et mettre en place l'application pour en tirer le meilleur. Je recommande cette application.
Tanmay was extremely helpful with occurring questions. Thank you so much for your help!
Hi flexsmart,
Thank you for your feedback! We're glad to hear that our team member Tanmay was able to assist you with your questions. Providing helpful and timely support is key for us.
We appreciate your support!
Got everything answered
Hi OxyFlow,
Thank you for your feedback! We're glad to hear that all your questions were answered. If you need further assistance, don't hesitate to reach out!
We're always here to help!