Trackify Facebook Pixel,TikTok
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We've used many tracking apps, I even paid developers in the past with other stores currently this one is the best option + the support team will contact you via whatsapp so you'll be up and running much quicker since you don't need to be waiting on their app the whole time!
Totally appreciate you taking the time to share this wonderful feedback— we’re always here if you need anything further!
The main purpose and benefit of this app is to track conversions properly. Even after a zoom call reviewing all of our settings the app is COMPLETELY Incorrectly reporting our purchase conversions. Its reporting over 1000% higher purchases then our TOTAL online purchase counts for the day.
The UTM parameters to show conversion details are not properly showing in Shopify.
To aggravate the issue support is lacking. Slow to respond to even urgent escalations. If these issues are not immediately addressed most likely we will unstall the app and use the other competitor apps.
Thanks for your feedback. As discussed on the call, Trackify is sending accurate data to Facebook Events Manager. The overreporting seen in Ads Manager is due to Meta’s attribution and reporting process and is not related to Trackify.
For UTM conversion details in Shopify, this is handled by Shopify’s own system.
We apologize if you experienced any delay in our support responses. Our support is available during specific hours, but we always try our best to provide detailed help and take calls whenever possible.
1 ★ Sends fake events, destroys your tracking data
This app is a nightmare for anyone serious about tracking.
I noticed something was off when my Meta Pixel started showing thousands of events that didn't match my actual store activity. No orders, no real add to carts but the app was firing events non stop in the background.
Completely polluted my Facebook Ads data. My campaign optimization went sideways because Meta was learning from fake signals. Cost me real money before I figured out what was happening.
Thank you for sharing your experience. We can see that the app was used for approximately 35 minutes, and we did not receive any support request regarding the issue before this review was submitted. In some cases, unexpected event activity can be caused by setup or configuration issues. It may also be related to TrackifyXretarget "Time on Site" event, which is designed to fire at regular intervals while a visitor remains on the site and can sometimes be misunderstood as additional user actions.
We take tracking accuracy very seriously and would appreciate the opportunity to investigate this further. If you're willing, please reinstall the app and reach out to our support team. We'd be happy to review your setup, clarify any confusion, and help resolve the issue as quickly as possible.
Thank you.
This app really saved me as my Meta account completely crashed, I am so happy I found Trackify.
Etien helped me to set up a new Meta Pixel and made sure my Trackify account was working properly and my website as well. He was really cooperative, I appreciate the support so much. Thank you once again, this is a totally worth subscribtion!
Totally appreciate you taking the time to share this wonderful feedback— we’re always here if you need anything further!
c'étais long pour avoir une réponse, mais après il m'a proposé un call zoom et il m'a réglé le pb en quelque minutes. Merci à (je ne sais pas son nom) pour son aide efficace.
Thank you for wonderful feedback—we’re excited to keep supporting your growth.
highly recommend
Thank you for wonderful feedback—we’re excited to keep supporting your growth.
I contacted Trackify X support regarding an issue with my Facebook pixel, and the team was very helpful and took the time to look into the problem properly. A very positive support experience:)
Thank you for wonderful feedback—we’re excited to keep supporting your growth.
Mediciones rápidas, muy sencillo de instalar y excelente soporte técnico.
Works great, better than Meta's default CAPI for sure, fast and fool-proof to install. Got a little issue on my end but it was resolved by the support team. Nothing to complain about.
For the advanced tracking, I bet their pricing is very much worth it. We were considering Triple Whale and Elevar which are obviously more advanced but not worth the money for the little extra they give, at least for our business scale.
Thank you for the feedback!
We’re happy to hear Trackify worked smoothly for you and that our support team could quickly sort out the issue. It’s great to know you’re finding strong value in the advanced tracking without overpaying for features you don’t need. We really appreciate your trust and support!
excellent app , excellent support
Totally appreciate you taking the time to share this wonderful feedback— we’re always here if you need anything further!
