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My Facebook Pixel stopped recording activity on my Shopify store several months ago. Both FB and Shopify stated repeatedly that the pixel was installed correctly but still no activity was recorded. This was a huge (negative) impact to my marketing campaigns and sales.
Another store owner recommended I try Trackify. Within hours, Facebook was tracking activity on my Shopify store again!
When I had a question about UTM tracking, I contacted Trackify support. Tanmay reached out immediately and explained the concept to me. He helped me set it up quickly.
This app is amazing. I can't wait to use all the data Trackify follows.
Hi Colin Conway/High Speed Creative, LLC,
Thank you for your detailed feedback! We're thrilled to hear that our app is meeting your needs. It's fantastic to know that Tanmay was able to assist you effectively. We appreciate your support and are excited for you to utilize all the data Trackify provides. Thanks for being a valued user!
Tanmay heeft mij zo goed geholpen, hier was ik zelf nooit achter gekomen! Thank you Tanmay!!
Hallo Keizerskeuze Amsterdam,
Bedankt voor je feedback! We zijn blij dat ons teamlid Tanmay je zo goed heeft geholpen en iets heeft opgelost waar je zelf niet uit kwam. Uitstekende klantenservice is een van onze kernwaarden, en we streven ernaar om je de ondersteuning te bieden die je nodig hebt bij eventuele uitdagingen.
Dank je wel voor het zijn van een gewaardeerde gebruiker!
Tanmay helped me a lot! Thanks to him!
Hi TinyDuds.com,
Thank you for your feedback! We’re glad our team member Tanmay provided you with significant help. Supporting our users effectively is very important to us.
We appreciate your kind words!
Reeds eerder contact gehad met support en probleem werd niet opgelost. Het duurde erg lang voordat ik eindelijk een reactie kreeg.
Vandaag, met grote dank aan Tanmay, is het probleem opgelost!! Tanmay heeft zich verdiept in het probleem en dankzij zijn kennis kan ik nu weer verder. Thank you Tanmay!
Hallo De Friese Schatkamer,
Bedankt voor uw feedback! Het spijt ons te horen over de vertragingen en problemen bij eerdere support-interacties. We zijn blij dat ons teamlid Tanmay het probleem vandaag heeft kunnen oplossen. Zijn toewijding en expertise zijn waar we naar streven in het leveren van uitstekende service.
Dank u voor uw geduld en dat u een gewaardeerde gebruiker bent!
support is amazing!!
Hi Uteric,
Thank you for your review! We're thrilled to hear that you find our support amazing. Providing excellent customer service is a top priority for us.
Thank you for being a valued user!
This APP is literally the best app of all. Im very satisified and have this app on 10+ stores. Great support Team, especially Nicoz was very helpful.
Hi Azamid,
Thank you so much for taking the time to write this review! We are always striving to provide the best possible customer service, and are thrilled that Nicoz hit the mark for you. Its particularly fantastic to hear that you are using Trackify for multiple stores. If there is ever anything that we can do to improve your experience with Trackify, please do not hesitate to reach out to us!
Tanmay u helped me a lot u did a great job thankyou !
Hi mijn winkel,
Thank you for your review! We're glad to hear that Tanmay helped you a lot and did a great job. Providing excellent customer support is highly important to us, and we appreciate your kind words.
Great help from Tanmay
Hi Supernerds,
Thank you for your feedback! We're glad our team member Tanmay provided you with great help. Ensuring you receive exceptional support is one of our top priorities.
Thank you for being a valued user!
I just want to take a time to express my gratitude for the customer support experience i had with trackify. Tanmay was absolutely great and he even went beyond to provide absolutely great assistance. this is the first time I'm using trackify and the experience is just great. so thank you trackify and thanks to tanmay. i guess now I'm watching to see how the app performs
Hi Gadglet,
Thank you so much for the kind words! We take enormous pride in offering the best possible customer experience to our merchants, so it is very gratifying to read this review. Tanmay is an outstanding contributor on our team. Don't hesitate to reach out to us for any future needs!
great app
Hi Royal Therapy,
Thank you for your feedback! We’re glad to hear you find the app great.
Thanks for your support!