Kokonaisarvio
4,8
Lukumäärä luokitustasoa kohden
  • 92 % arvioista on 5 tähteä
  • 2 % arvioista on 4 tähteä
  • 0 % arvioista on 3 tähteä
  • 0 % arvioista on 2 tähteä
  • 5 % arvioista on 1 tähteä
27. syyskuu 2023

The reviews about Deepanjoy's amazing support are certainly not exaggerated! Have just started using the app, however the support provided for setup has been exceptional.

Looking forward to use the app for enhanced data.

Protecta
Intia
20 päivää sovelluksen käyttöä
Trackify X vastasi 2. lokakuu 2023

Greetings Protecta,

It is great to read this review! Deepanjoy has been an asset to our support team and he continues to provide exceptional service to our merchants. We appreciate that Trackify X Facebook Pixel is benefiting you and your business.

The Trackify support team

30. maaliskuu 2022

Good support. The guy from the support helped me well on a zoom meeting. Thanks for the effort. I recommend this app.

spitzendeals
Saksa
6 kuukautta sovelluksen käyttöä
Trackify X vastasi 30. maaliskuu 2022

Hello to our friends at spitzendeals

Thanks for the awesome review. We're so happy to hear that you are enjoying Trackify X. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Trackify Support Team

Muokattu 8. syyskuu 2021

-- Update -- The customer service reached out. After spending some time on our account, they suggested a workaround to our issue. We are still monitoring the changes. -- Update -- This app doesn't work. Two weeks ago we started having issues with our pixel. The values were not being recorded correctly and Facebook sent us a notification that our pixel has an issue. I contacted support for a few days now and no response. If this app charges a monthly fee, we expect good support.

ROYBI Robot
Yhdysvallat
6 kuukautta sovelluksen käyttöä
Trackify X vastasi 31. elokuu 2021

Hey Ryobi, Thanks for raising your concern and we apologize for the issue you faced with Trackify.

We understand the frustration and annoyance you have gone through when the team has not reached out to you on time.

We are so sorry about what happened here (it is not normal with our app). We work SUPER hard to make sure every merchant who uses our app has an A+ experience.

Please let us know how else we can help here? Thanks!
Regards

Tanu & Trackify Support Team

30. marraskuu 2021

The app is doing very well. I had issues with Facebook statistics, but now everything is ok. The support team is very reliable and fast. Dylan from the support give me all the details I need and check everything in my store to work perfectly. Thanks.

ProfiGadgets
Bulgaria
6 kuukautta sovelluksen käyttöä
Trackify X vastasi 30. marraskuu 2021

Hi, ProfiGadgets,

Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X and that it is helping you with resolving the Facebook statistics issue. We are so glad Dylan was able to assist you! we will relay your kudos to Dylan ;-) We love having you as a customer and are always here to help your Shopify store succeed!

-Tanu & The Trackify Support Team

30. marraskuu 2021

Extremely helpful with any issues you experience! Communication with the team is always there when you need it.

Pillow Slidez™
Yhdysvallat
6 kuukautta sovelluksen käyttöä
Trackify X vastasi 30. marraskuu 2021

Hi, Pillow Slidez™,

Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X and we are happy you had such a great experience! We love having you as a customer and are always here to help your Shopify store succeed!

-Tanu & The Trackify Support Team

25. marraskuu 2018

Thomas is very helpful and answered all questions thoroughly and patiently. Very wonderful. Great job!

ANITA-LAURENT
Australia
6 kuukautta sovelluksen käyttöä
13. lokakuu 2022

Best app ever for audiences building, creating larger LLA & installing 2 pixels and CAPI without a developper.

VERZUS ALL Apparel
Kanada
6 kuukautta sovelluksen käyttöä
Trackify X vastasi 13. lokakuu 2022

Hello to our friends at VERZUS ALL Apparel

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Trackify Support Team

10. toukokuu 2021

Hard to rate app as I haven't started yet! Dylan with customer service was amazing! Kind, attentive, patient. He helped me ensure everything was set up correctly, which is invaluable. He's an asset to the team. Looking forward to working with Trackify and am sure I'll be back in touch with questions & support. Thank you.

UV Sunshine™
Yhdysvallat
6 kuukautta sovelluksen käyttöä
Trackify X vastasi 11. toukokuu 2021

Hello friends at UV Sunshine™

We are happy to know that our support reps are so helpful to you! Thank you for leaving this honest review, we appreciate it :-)

-Melissa & The Trackify Support Team

17. tammikuu 2023

Good support deep and joy jumped on a call fast and helped the set up. Very fast and effective now waiting to actually test it out for tiktok

Dealz Supreme
Yhdysvallat
6 kuukautta sovelluksen käyttöä
Trackify X vastasi 18. tammikuu 2023

Hello to our friends at Dealz Supreme

Thank you for the glowing review. We're so happy to hear that you are enjoying Trackify. We are happy our support team was able to assist you. We're thrilled to learn that Deepanjoy was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.

Tanu & The Trackify Support Team

Muokattu 23. elokuu 2021

Tanmy helped me to set up my trackify. Very clear and helpful. Recommend for Shopify beginners and pros. Good JOb!

Petradize
Yhdysvallat
5 kuukautta sovelluksen käyttöä
Trackify X vastasi 14. kesäkuu 2021

Hello friends at Petradize

We are happy you took the time to write this great recommendation! Thank you! :-) We are happy Tanmay was able to assist you!

-Melissa & The Trackify Support Team