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wonderful support team, I had a simple question about the app, they invite me to zoom call to answer all my questions, and the good thing is they checked everything before hanging up. thank you very much guys appreciate it!
Hello to our friends at Smya
Thank you for this glowing review. We're so happy to hear that you are enjoying Trackify X and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed!
Cheers,
Pushpesh & the Trackify Support Team
I love the way Trackify works and how simple it is to handle. Furthermore there are lots of video's to help you out containing tons of great golden nuggets!
I liked the support a lot and also al the videos explaining it all clearly.
When i had a question it was solved very soon and professional.
I used this app to have better tracking past ios.14, and it has helped a lot. The customer service is excellent, and always pleased to help. I would recommend it to anyone that wants an affordable solution to pixel tracking. 10/10, thank you!
Hello friends at Cascadebuy
Thank you for this great review! We are grateful for awesome customers like you! We are happy our support team was able to assist you :-) We really appreciate the high recommendation :)
-Tanu & The Trackify Support Team
I used this app to get more accurate data and get around the current iOS issues. Works really well and the support is brilliant!
Hi, Spicely Does It,
Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X and that it is helping you with more accurate data and ios issues. We love having you as a customer and are always here to help your Shopify store succeed!
-Tanu & The Trackify Support Team
I was helped by Deepanjoy . He helped me very good and fast and make sure everything is working fine through a zoom call
Hello to our friends at Byzella
Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X. We are happy Deepanjoy was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!
Tanu & The Trackify Support Team
Amazing support, a lot of patient, they assisted me in with all the steps and they're always available! highly recommended
Hello friends at HulaHoopPro
We appreciate you for leaving this awesome review! Thank you for this great recommendation :-)
-Melissa & The Trackify Support Team
I'm updating my review after my previous review was addressed and Thomas combed through my account. Thank you for the help.
We appreciate your honest review. We are committed to responding to any customer service ticket within 24 hours, most of the time we respond MUCH faster than that, but depending on the time of day and the type of issue it can take a few hours as in this case. After checking our logs for your shop we have determined that the app was working perfectly fine. We will be happy to help you review and understand any reporting issues you may have encountered in your Facebook accounts. Please let us know when will be a good time for you to do that!
I like this app a lot. It helps me so much after those ios14 changes.
The support is amazing, helps and responds very fast!
Hello friends at MOTIVAS
Thank you for leaving this thoughtful review! We appreciate you taking the time out to share this review with us and the community! We are happy our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!
Cheers,
Pushpesh & the Trackify Support Team
I was confused but Tanmay from CS actually got on a zoom with me in less then 3 minutes and showed me how to install the customer service, thank you guys!
Hello friends at Beauty Space
Thank you for leaving us this great review! We are happy Tanmay could assist you :-)
-Melissa & The Trackify Support Team
We were having issues tracking Facebook due to domains being locked up on FB on an old account and FB did not help us. Trackify was the answer. It allows us to track our Facebook ads and what exactly happens on our Shopify site. I highly recommend it. Also, we needed to make sure we had it set up right, Trackify set up a zoom call and we were fully optimized within 24 hours of downloading the app. Great work!
Hello to our friends at Malo'o Racks
Thank you for the glowing review. We're so happy to hear that you are enjoying Trackify. We are happy our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store a great success!
Tanu & The Trackify Support Team