Trackify Facebook Pixel,TikTok , 769 arvostelua
Tarkenna
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Luokituksen mukaan
Fast customer support, made the process 10x easier. I am thankful for Deepanjoy for helping me through the setup process and answering all my questions.
Hello to our friends from CenteMind
Thanks for the awesome review. We're delighted to hear that you are enjoying the Trackify X app. We’ll make sure we pass your kind words along to Deepanjoy, who we know will be delighted to read your comment. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Tanu & The Trackify Support Team
Stunning customer support from Dylan. Answered very fast and did everything to help me. Thanks again!
Hello friends at North Moose
Thank you for this thoughtful review! We really appreciate it! We will let Dylan know that his assistance was highly appreciated! :-)
-Melissa & The Trackify Support Team
The support chat was very satisfactory and I am sure it will improve my ads tracking. I had a bad experience with a similar app like trackify, but with trackify it is very easy because you can contact their chat support anytime and the application is accurate.
Hello friends at InstaSnapup
Wow! Thank you for leaving us this thorough and fantastic recommendation! We are happy we could assist you! :-)
-Melissa & The Trackify Support Team
-- Update -- The customer service reached out. After spending some time on our account, they suggested a workaround to our issue. We are still monitoring the changes. -- Update -- This app doesn't work. Two weeks ago we started having issues with our pixel. The values were not being recorded correctly and Facebook sent us a notification that our pixel has an issue. I contacted support for a few days now and no response. If this app charges a monthly fee, we expect good support.
Hey Ryobi, Thanks for raising your concern and we apologize for the issue you faced with Trackify.
We understand the frustration and annoyance you have gone through when the team has not reached out to you on time.
We are so sorry about what happened here (it is not normal with our app). We work SUPER hard to make sure every merchant who uses our app has an A+ experience.
Please let us know how else we can help here? Thanks!
Regards
Tanu & Trackify Support Team
Awsome application, the support are excelent as they set up everything for you, so everything goes well, don't hesitate
Hello to our friends from 4 Seasons Baby
It's extremely great of you to leave this great review here, we appreciate the support, and we are glad we could assist you! :-)
-Tanu & The Trackify Support Team
Thanks. They responded quickly and contacted me via zoom. After 15 minutes everything was installed and all problems were fixed.
Hello to our friends at tarazzfx
Thank you for the glowing review. We're so happy to hear that you are enjoying Trackify X and that you had such a great experience! We love having you as a customer and are always here to help your Shopify store succeed!
Cheers,
Pushpesh & the Trackify Support Team
Awesome app and awesome support. Downloaded the app. and had someone from support help me through the setup immediately. within 5 minutes i was setup with the basics. This app is very robust and server-side events are a great addition!
Hello to our friends from Everest Shoes
Thank you for leaving us this awesome review! We really appreciate it! We are happy we could assist you :-)
-Melissa & The Trackify Support Team
Today I install this app, I got some trouble to set up it, fortunately with help of support (tan may) all issue got resolved easily and professionally, Great App Highly recommended.
Hello friends at ELLFON
Thank you for this great review! We are grateful for awesome customers like you! We will relay your kudos to Tanmay. We really appreciate the high recommendation :)
-Tanu & The Trackify Support Team
Giving them a single star rating only because the system won't accept zero stars!!!
Horrible experience using trackify. The expensive app promises a lot but all I have seen the trying is to make u upgrade to next level. Dealing with their customer care is a nightmare coming true.
Mohamed Ashiq K.A.: We appreciate you taking the time to leave your review! Looking back through our in-app chat tickets with you, we can see that we spent hours with your questions and responded within the normal turn-around time every time.
Most of our users give us 5 stars, especially for our outstanding customer service.
As far as faulting us for offering advanced features that could be to your benefit we feel that it's every store owner's choice to select the service level they feel is most appropriate for them.
We'll be happy to continue to provide excellent service to you at any level should you choose to use our apps again.
Nice help from the support department when I had an issue. Hopped on a Zoom cal and figured it out. Thanks!
Hello to our friends at MagnaBadge
Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Cheers,
Pushpesh & the Trackify Support Team