Trackify Facebook Pixel,TikTok
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Trackify deinstalled but we still seeing TrackifyXRetarget event in fb manager, why?
Thank you for your feedback. Since Trackify has already been uninstalled, the TrackifyXRetarget event is no longer firing from your store. What you are seeing in Facebook Manager is most likely historical data or a result of your browser cache. We recommend clearing your cache to view the latest data. Rest assured, no active events are running from Trackify anymore.
Trackify X Facebook Pixel app is an easy way to enable advanced matching and Conversion API for Facebook Pixel however there are some bugs in the Shopify Advanced version as evidenced by the fact that the typical support team reply is that they need to "check with developers" which then takes 24-48 hours and doesn't always resolve the issue. Apps that charge $99.99 per month should work, this one apparently still needs some more software development.
Hello friends at MD Complete Skincare
We are happy we could assist you! Thank you for leaving us this awesome review! We wish you and your store great success ;-)
-Tanu & The Trackify Support Team
Hard to rate app as I haven't started yet! Dylan with customer service was amazing! Kind, attentive, patient. He helped me ensure everything was set up correctly, which is invaluable. He's an asset to the team. Looking forward to working with Trackify and am sure I'll be back in touch with questions & support. Thank you.
Hello friends at UV Sunshine™
We are happy to know that our support reps are so helpful to you! Thank you for leaving this honest review, we appreciate it :-)
-Melissa & The Trackify Support Team