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Tanmay was super helpful, got me setup in minutes! Highly recommend this app and the support provided! Thank you!
Hi Oz Essentialz,
Thank you for your feedback! We're delighted our team member Tanmay helped you get set up quickly. Your recommendation is greatly appreciated, and we're proud to offer such effective support.
Thank you for choosing us!
Really good feedback with Tanmay, he helped be figured out the problems, and found the solutions in order that I could finish the instalation of the app Trackify into Shopify, thanks very much.
Hi DGP 21,
Thank you for your feedback! We're glad to hear that our team member Tanmay helped you resolve the issues and complete the installation of our app. Ensuring our users receive the support they need is a top priority for us.
Thank you for trusting us!
Great app. Tanmay provided me with the help i needed and made sure my set up was good.
Hi Kreative Living,
Thank you for your review! We're pleased to hear that you find the app great. We're glad our team member Tanmay assisted you and ensured your setup was smooth. Providing excellent customer service is a core value for us, and we strive to meet your needs.
Tanmay is a great support tech guy. He is very knowledgeable and able to problem-solve my issues promptly. Very happy with his support.
Hi BELLE FEVER,
Thank you for your feedback! We're pleased to hear that our team member Tanmay was able to resolve your issues promptly with his knowledge and expertise. We're glad you are happy with the support provided.
Thank you for being a valued user!
The app completely mess my pixel data and is not accurate.
Hi Pangama Jewelry,
Thank you for taking the time to share your feedback. I’m truly sorry to hear about your frustration with our app. I understand how important it is to have a dependable tool for your store.
It seems that we didn’t receive any direct communication from you regarding the issues you encountered. Our support team is always here to help and resolve any problems you may face. If you do experience any difficulties in the future, please reach out to us so we can assist you directly.
We are continuously working to improve our app and support services. Your experience is important to us, and we hope to have the opportunity to provide a better experience for you moving forward.
Best regards,
Cristal
Tech Support Manager
Thank you for your help Tanmay! Your are great!
Hi Boutique La Casa & Accessoires,
Thank you for your feedback! We're glad our team member Tanmay could assist you well. Providing excellent customer service is very important to us.
We appreciate your support!
Tanmay best support thank you
Hi Cevery,
Thank you for your feedback! We're delighted to hear that you had a great experience with Tanmay's support. Providing excellent service is our priority, and we're glad he could assist you effectively.
We appreciate your support!
Thank you for assisting me in regards to my pixel problem, I had an ad waiting and fortunately, they were able to solve it as quickly as possible! Best app for tracking been using this for years!
Hi Atozaika,
Thank you for your feedback! We’re glad we could resolve your pixel issue swiftly. It's wonderful to hear that our app has been your go-to for tracking over the years.
Thanks for being a valued user!
Trackify is an outstanding app for managing Facebook and TikTok advertising campaigns, offering enhanced tracking and multi-pixel management. Users appreciate its detailed analytics, ease of setup, and user-friendly dashboard, which significantly improve Return on Ad Spend (ROAS). The app integrates seamlessly with Shopify, making it a top choice for many. Support agent Tanmay receives special praise for providing exceptional customer support, ensuring a smooth and efficient experience. Overall, Trackify is a must-have tool for optimizing social media ad performance.
Hi SHOEJ,
Thank you for your kind words! We're thrilled to hear that Trackify has enhanced your advertising campaigns and improved your ROAS. We're glad our team member Tanmay provided you with great customer support. Customer support is highly important to us, and we strive to ensure every user has a smooth and efficient experience. Thanks for being a valued user!
So far, client service is TOP!!
Hi Ohmamá Ropa de Maternidad,
Thank you for your feedback! We're glad to hear that you've had an excellent experience with our client service so far. Providing top-notch support is a priority for us.
We appreciate your trust!