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Tanmay a ete tres rapide et a fixee mon probleme en un rien de temps tres professionnel. une aide incroyable!!
Bonjour TRENDILY,
Merci pour votre retour ! Nous sommes ravis d'apprendre que Tanmay a été très rapide et a résolu votre problème en un rien de temps. La satisfaction de nos clients est notre priorité, et offrir un excellent support client est très important pour nous.
Merci d'être un utilisateur apprécié !
Had a problem tracking my ads. The connection to the pixel did not work properly. After asking support, my question was answered very quickly. Then I was helped perfectly by Deepanjoy. Clear explanation and quick help. Thanks again.
Hello ESJA Fashion,
We are so glad that you were able to reach out to Deepanjoy and get the support you needed to work on your pixel! Thanks for recognizing his efforts and for leaving us this great review.
The Support Team
Sehr netter und kompetenter Kundensupport! Vielen Dank liebes Trackify-Team!
Hallo POLEMO,
Vielen Dank für Ihr Feedback! Es freut uns sehr, dass Sie mit unserem freundlichen und kompetenten Kundensupport zufrieden sind. Kundenservice ist uns sehr wichtig.
Danke, dass Sie ein geschätzter Nutzer sind!
A friend recommended this app. I received a lot of help installing the app via a video call. I would definitely recommend this app.
Hi Lou Amsterdam,
We appreciate the kind words! We take great pride in our team's ability to assist with setup and love hopping on video meetings with our merchants. Happy holidays from the Trackify team!
Merci beaucoup pour l'aide apporté.
Tanmay
Bonjour Pureestore,
Merci de partager votre expérience! Nous sommes ravis de savoir que Tanmay, membre de notre équipe, vous a fourni le soutien dont vous aviez besoin. Merci encore!
10/10 customer support! Thank you, Tanmay. He provided the best customer service. He really helped me to fix the problem
Greetings!
Thanks for acknowledging our support team member, Deepanjoy. We are glad to hear that he was able to assist you.
The Support Team
The help i got from Deepanjoy was amazing he guide me right through the process and make things run smoothly. Respectful and friendly. Save your self a headache and rich out to him. He will most definitely save you time and you will have a better day.
Once again thank you ALOT Deepanjoy! :)
Love The Amazing Support :) always good customer service!! :)
Hi there ONE ON TOP,
Thanks for the excelent review! Deepanjoy is amazing at what he does for the Trackify application and we are glad he was able to help you with all that you needed to save time and stress. We are here if you need us!
Stephanie and the Customer Support Team
Great customer support! Had a small issue, they organized a call and within few minutes issue was solved! Fast and efficient!
Hello MooSnuggle,
We love to hear that you were able to get on a call and get resolution to your issue! Thanks for acknowledging by leaving this great review. We are here to help you with whatever you may need.
The Support Team
Excellent Support
Hi Wovany,
Thank you for your feedback! We're thrilled to hear that you received excellent support. Providing top-notch customer service is very important to us. Thanks for sharing!
I've been using Trackify for 7-8 months, and it has been great. It works really well when you want to create backup pixels. The best thing about this app is probably Deepanjoy the greatest customer support of all apps on Shopify (Or in general haha) 10/10 would recommend for everyone looking into keeping their pixel data secure.
Hello Tiny Explorings,
First and foremost, thank you for taking the time to leave this great review! We agree with you wholeheartedly, Deepanjoy is a treasure and deserves the recognition you gave him! He is very dedicated and thorough and has a passion to help wherever he can. We love to hear that Trackify X Facebook Pixel is working for your business.
The Trackify Support Team