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As a non-developer I managed to install the pixel for Facebook and follow the steps in just 3-4 minutes. Wanted to make sure everything was correct so i contacted the support via chat and got a reply within 2 min and was offered a zoom call within 3 min. 10 min of zoom and one minor issue was found with my setup. That issue will prob. be resolved before I'm done with this review :-) Amazing support and so far very good app.
Hello to our friends at Barkalot
Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.
Tanu & The Trackify Support Team
the support replies fast and helps in fixing my problems immediately
Greetings Polaris Parkas,
We appreciate you taking the time to leave us this 5-star review. It is great that you had fast resolution to what you needed through our support team. Do not hesitate to reach out to us at any time that you need us.
Stephanie and the Customer Support Team
Support très disponible ! J'ai eu un petit problème avec FaceBook et Dylan m'a aidé à résoudre le problème !
Bonjour à nos amis de Polar Bazaar
Merci d'avoir partagé une critique aussi incroyable avec nous et la communauté. Nous sommes ravis d'apprendre que vous avez eu une expérience positive avec notre application. Nous apprécions vraiment votre entreprise et nous sommes très reconnaissants de la confiance que vous nous accordez. Nous tenons à remercier des clients formidables comme vous pour votre incroyable soutien ! Tu gères!
Acclamations,
Pushpesh et l'équipe d'assistance Trackify
Trackify helped me so much after the ioS14 changes!!! The Tracking i far more precise on Facebook thanks to their advanced technology and would also want to really point out the spot-on customer service as any time I have some setup to make they always have someone do it even with me over a Zoom call which takes a lot of the weight off my shoulders as well as the worries if I have done sth wrong. Thank you Team and thank you Dylan for helping me out all the time :DD
Hello to our friends from We Are The Boring Shop
We're so happy to hear that you are enjoying Trackify. We’re pleased that Dylan was able to help you with the setup process. We’ll make sure we pass your kind words along to Dylan, who we know will be delighted to read your comment. Thanks for taking out the time to leave such a wonderful review. We wish you and your store great success!
Cheers,
Pushpesh & the Trackify Support Team
I have not yet learned how to use the app 100%, but the customer service is very good. I don't speak much English, but anyway I had a video call where they could help me. Thanks!
Hello friends at Peywish
We are happy we could assist! Thank you for leaving us this great review :-)
-Melissa & The Trackify Support Team
I installed this app to my store, but I got confused on how to set up properly in my store. Therefore, I contacted the customer service and there comes Tanmay. He is one of the trackify agents, and he helped me walk through the app and set up everything for me. He did a great job by being cooperative and very resourceful. I do appreciate all the great work he has done for me. Their app is one of the best out there. So check it out. it will help you run your ads properly and secure your data forever.
Hello friends at DIGNITY & LOVE
Thank you for this great review! we are grateful for awesome customers like you! We wish you and your store great success :-)
-Melissa & The Trackify Support Team
Really enjoyed working with this app, it makes the pixel work a lot easier to understand and follow also the customer support they have is amazing I got the help of Tanmay B and he was really helpful.
Hello friends at The Yellow Drinks
We are happy Tanmay was able to assist you! We appreciate you leaving us this awesome review!
-Melissa & The Trackify Support Team
De metingen zijn accuraat en daarnaast hebben ze een fijne support die binnen 2 min antwoord geeft op je vragen middels een call. Heel fijn!
Hello to our friends at The Goodie Club
Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Tanu & The Trackify Support Team
Very helpful customer care . They are always available to help you and explane you everything clearly.
Hello to our friends from Silky Expert Pro
It's extremely great of you to leave this great review here, we appreciate the support and we are glad we could assist you! :-)
-Melissa & The Trackify Support Team
Not only is Trackify Awesome for what it does, the customer service is incredible.
I spent thousands of dollars a day on Facebook and had an issue with my pixel not firing correctly (this was BEFORE I installed Trackify). Their customer service team immediately fixed my issue and was extremely helpful.
Thank you so much, Trackify!