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Just set up my Trackfy App, everything went smooth, someone from their team help with the setup and it was fast. So up until now I like the app but I will come back with and update once I start running ads and make sure everything works.
Hi there Klavea,
It is great to hear that you had a smooth support experience with our team in setting up your app. Thank you for acknowledging that with this review. Once you start running ads, make sure to reach out if you have any questions or needs for support. We are here to help!
The Trackify X Facebook Pixel support team
hat sehr gut weitergeholfen , Tanmay hat es mir sehr einfach gemacht und alles gut erklärt und mir wietergeholfen!
Hallo Herosmile,
Vielen Dank für die Anerkennung von Tanmays Arbeit. Er ist ein fantastisches Teammitglied und setzt sich stets für unsere Händler ein. Prost!
We have been using this app for a few years it's great for tracking fb sales customer service is great too
Greetings Garage Skateshop,
Thank you for being a valued merchant to Trackify X Facebook Pixel. We appreciate you taking the time to leave us this review.
The Support Team
Top geholpen door Tanmay!
Hallo Poelo,
Hartelijk dank voor de vriendelijke woorden. Tanmay is een rockster in ons team, we zijn zo blij met zulke positieve feedback. Nogmaals bedankt!
I had a billing problem. Deepanjoy from trackify support offered me a zoom call and was very efficient and quick. Very professional support, and the application works very well. Thank you very much
Hello there ZYMAD,
We appreciate that you were able to reach out and efficiently recieve the support you needed from Deepanjoy to resolve your billing issue. It is great to hear that he was able to assist you. Thank you for your great review!
The Trackify X Facebook Pixel support team
I can tell the support is great and they also support you via call which is great! You don't have to wait long they help you immediately! Overall great experience! Thanks!
Greetings Chicco Fashion House,
We love to see this great review and are happy that support was able to give you the assistance you needed quickly! It is great that you were able to get on a call with support immediately and get your resolution. Thank you for being a valued merchant!
The Trackify Support Team
very fast and helpful, he solved my problems immidiately, thank you so much!
Hi ALLURA AMSTERDAM,
Thanks for taking the time to leave us a nice review! We always strive to provide speedy service for our merchants, so this review is very gratifying to read. Please don't hesitate to reach out for any further assistance!
The Trackify app has been a life saver as we became aware that Shopify analytics was not accurately tracking add to carts to guide our social media ads. Trackify is a solidly built and reliable app that simply get the job done and provides the necessary information about our customer journey. The setup was flawless and the support team has been friendly, patient and reliable on the few occasions that we had questions. Fully recommend especially if you're having issues with Shopify analytics, they are a great alternative.
Hi Abebe+Booker,
Thank you so much for taking the time to leave us such a positive and specific review! Trackify was built to make the customer journey easier to track and understand, and we are thrilled to hear that it has delivered such value to your store.
Additionally, we take great pride in the level of customer support that we offer, and in the build quality of the app itself. It's doubly nice to hear that you have not needed too much support, and that when you have needed it, our team has delivered an excellent customer experience. Please do not hesitate to reach out to us with any questions/concerns/needs!
Stephanie and the Customer Support Team
Amazing app, get it now for your store and stop missing out on data
Hi Core Authority,
Thank you for leaving us this great review! You are right in being able to get the data you need to see success and we strive to provide the resources you need to accomplish this goal.
The Trackify Support Team
Great. Customer service is great, easy to reach and always ready to help.
Greetings powerzona,
It is great that you were able to use our support team to assist you and that they were responsive and able to help you! Thanks for acknowledging us with this review.
The Support Team