Trackify Facebook Pixel,TikTok

Trackify Facebook Pixel,TikTok

Avaliações (340)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 94% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 4% das classificações são de 1 estrelas
16 de março de 2023

Had an issue with renewing my catalog token and Deepanjoy was very helpful in locating the issue.

Cheers

Bortex Fine Tailoring
Malta
Mais de 2 anos usando a aplicação
Questão respondida por Trackify X 17 de março de 2023

Hello to our friends at Bortex Fine Tailoring

Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X. We are happy Deepanjoy was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!

Tanu & The Trackify Support Team

13 de outubro de 2023

Great App and amazing support

Mvintage
Malta
Aproximadamente 2 anos usando a aplicação
Questão respondida por Trackify X 16 de outubro de 2023

Hi there Mvintage,

Thank you for the 5-star review! It is great to hear that the app is working for you and that our support team was able to assist you.

The Trackify X Facebook Pixel support team

Editado a 3 de junho de 2023

used this app to set up back up pixels, had a little trouble but customer service was quick and helpful!:)

Update: i had an issue with duplicating the data and they were quick to fix the solution! Nothing but the best from them!

TacticalElites
Estados Unidos
Aproximadamente 2 anos usando a aplicação
Questão respondida por Trackify X 30 de novembro de 2021

Hi, TacticalElites,

Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed!

-Tanu & The Trackify Support Team

12 de fevereiro de 2020

Very happy with the app. Great customer support. I was having an issue with my catalog and the customer support team jumped on a chat and help we resolve right away.

Hit Run Steal
Estados Unidos
Aproximadamente 2 anos usando a aplicação
3 de setembro de 2021

A pleasure to do business with. Excellent product and excellent support. Dylan was very helpful. An excellent product for your shopify store. Thanks,

innovationxtechnology
Estados Unidos
Quase 2 anos usando a aplicação
Questão respondida por Trackify X 7 de setembro de 2021

Hello, friends at innovationxtechnology

We are happy you had such a great experience! Thank you for leaving this awesome review. We will let Dylan know that his assistance is greatly appreciated :-)

Tanu & The Trackify Support Team

22 de novembro de 2024

Veramente bravi! ottimo servizio, preparati e in poco tempo mi ha risolto il problema l'oeratore si chiamava Tanmay veramente esperto!

MOLINARI GIOIELLI
Itália
12 dias usando a aplicação
Questão respondida por Trackify X 3 de dezembro de 2024

Ciao MOLINARI GIOIELLI,

Grazie per il tuo feedback! Siamo felici di sapere che Tanmay è stato in grado di risolvere rapidamente il tuo problema con il suo supporto esperto.

Apprezziamo molto il tuo supporto!

Editado a 7 de julho de 2021

Customer support always replies so fast, great job - so helpful! Great app, highly recommended - we've been using it since the very start f our business!

FiercePulse
Estados Unidos
Quase 2 anos usando a aplicação
Questão respondida por Trackify X 28 de outubro de 2020

Hello to our friends from Fierce Pulse,

Thanks for giving a shoutout for our app! Glad it's working well for you :) I will give the kudos to our support team. Hope Fierce Pulse is mega-successful in the coming months and years,

Sean & The TrackifyX Team

24 de abril de 2023

Great product. Excellent customer service.

TSE Buffalo
Estados Unidos
Quase 2 anos usando a aplicação
Questão respondida por Trackify X 24 de abril de 2023

Hello to our friends at TSE Buffalo

Thank you for the glowing review. We're so happy to hear that you are enjoying Trackify. We are happy our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Trackify Support Team

14 de julho de 2020

This app has helped us scale 6x in the last year. It does so many things I'm not going to bother listing them. But the Best part is Thomas and his developers. Working in Shopify, when pretty much everything you want to do requires a 3rd party app and integrations that seem to constantly conflict, it's often hard to find an app developer who actually cares about his customers and takes pride in doing a good job. Many devs for apps ignore the problem, say that the problem you see in front of you isn't them or, sometimes, that it doesn't even exist. It almost feels like pulling teeth to get them to even look to see if there is a problem and then more teeth to get them to fix it - even when you're not upset and just want it fixed. Not with Thomas. You say something is wrong, show him with pics, and he's on it. He's fast, has great customer service and is very smart.

Whenever there is a problem that could be caused by one of several integrations (as things are always updating and creating conflicting code) I always check with him.

But, while most of the time it has nothing to do with Trackify in the end, due to his helpfulness and other devs unhelpfulness, over half the time it's usually him who figures out what's wrong so I can go to the other dev and tell them what to fix - which then fixes the situation.

The tracking provided is the top and the additional audience-building tools and analytics offer greater ability to scale.

Thank you so much!!!!!!

BodyHealth.com, LLC
Estados Unidos
Quase 2 anos usando a aplicação
Editado a 19 de junho de 2024

Customer service was very supportive. Tanmay provided excellent assistance, ensuring everything went smoothly. The live chat also responded quickly and clearly whenever we had any concerns. Highly recommend their service!

eCamShopping
Camboja
Quase 2 anos usando a aplicação
Questão respondida por Trackify X 3 de setembro de 2022

Hello to our friends at eCamShopping

Thanks for the awesome review. We're so delighted to hear that our support team was able to assist you! We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Trackify Support Team