Trackify Facebook Pixel,TikTok , 766 avaliações
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This is the worst app ever. Support team is not bad but app itself is not doing a good job. If you are choosing this app because it is cheaper than triplewhale and hyros don't do it. I lost a lot of money because of this app. Serverside api keeps disconnecting everyday by itself which is affecting ad results very bad.
Hello Properkicks,
We are sorry you are experiencing issues with our application. As we know our app is generating the long-term token which usually last for 3-4 months. We believe this is a Facebook issue because of two possible reasons, either changing your Facebook password frequently or logging into multiple Facebook accounts and/or devices. We highly suggest you check with your Facebook support regarding this problem.
Deepanjoy was very helpful with helping us out with setting up the app
Greetings Pecco,
It is great that Deepanjoy was able to assist you with setting up your app the way that you wanted. Thanks for acknowledging his support!
The Support Team
Had a problem tracking my ads. The connection to the pixel did not work properly. After asking support, my question was answered very quickly. Then I was helped perfectly by Deepanjoy. Clear explanation and quick help. Thanks again.
Hello ESJA Fashion,
We are so glad that you were able to reach out to Deepanjoy and get the support you needed to work on your pixel! Thanks for recognizing his efforts and for leaving us this great review.
The Support Team
Great customer support! Had a small issue, they organized a call and within few minutes issue was solved! Fast and efficient!
Hello MooSnuggle,
We love to hear that you were able to get on a call and get resolution to your issue! Thanks for acknowledging by leaving this great review. We are here to help you with whatever you may need.
The Support Team
10/10 customer support! Thank you, Tanmay. He provided the best customer service. He really helped me to fix the problem
Greetings!
Thanks for acknowledging our support team member, Deepanjoy. We are glad to hear that he was able to assist you.
The Support Team
We have been using this app for a few years it's great for tracking fb sales customer service is great too
Greetings Garage Skateshop,
Thank you for being a valued merchant to Trackify X Facebook Pixel. We appreciate you taking the time to leave us this review.
The Support Team
Great. Customer service is great, easy to reach and always ready to help.
Greetings powerzona,
It is great that you were able to use our support team to assist you and that they were responsive and able to help you! Thanks for acknowledging us with this review.
The Support Team
J'adore cette intégration facebook, c'est la meilleure intégration que j'ai trouvé sur shopify app, le support est vraiment au top, je recommande ! 100%
Salut Fabulartz!
Merci pour votre avis fantastique! Nous vous remercions d’avoir pris le temps de reconnaître non seulement l’application, mais aussi notre incroyable équipe d’assistance. Passez d’excellentes fêtes de fin d’année.
L’équipe d’assistance
ik goed hulp gevonden hartelijk bedank
Hoi Danait Desale!
Heel erg bedankt voor het erkennen van de steun die je van ons team hebt gekregen.Wij zijn u graag van dienst.
Het ondersteuningsteam
Heel goed, doordat ik meteen de volgende dag een call kon inplannen kon ik snel aan de slag met mijn website!
~Deepanjoy is heel behulpzaam!
Groetjes Curabee,
We houden van deze recensie en waarderen uw erkenning van onze app! Deepanjoy is geweldig en helpt verkopers zoals jij graag om je winkel in te richten zoals jij dat wilde. Laat het ons weten als je iets nodig hebt en wanneer je maar wilt.
Het ondersteuningsteam