Avaliação geral
4,8
Pontuação por nível de classificação
  • 92% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 5% das classificações são de 1 estrelas
30 de setembro de 2023

Oustanding Customer Support! Deepanjoy called me when I need it even at Saturday Evening! I thought my pixel wasn't working well but he explained that it's because of my cache and it was resolved immediately. I've been using them for all my stores and to be honest, they've been working really well and I haven't face any major tracking issues even with iOS 14.

Thanks guys!

Aejung
Filipinas
3 months usando a aplicação
Questão respondida por Trackify X 2 de outubro de 2023

Greetings Aejung,

Thanks so much for taking the time to leave this great review! Deepanjoy is a star player on our support team and takes pride in his role as is evident by his determination and dedication. We are very happy that Trackify X Facebook Pixel is benefiting all of your stores.

The Trackify support team

9 de outubro de 2023

I had a billing problem. Deepanjoy from trackify support offered me a zoom call and was very efficient and quick. Very professional support, and the application works very well. Thank you very much

ZYMAD
França
4 months usando a aplicação
Questão respondida por Trackify X 11 de outubro de 2023

Hello there ZYMAD,

We appreciate that you were able to reach out and efficiently recieve the support you needed from Deepanjoy to resolve your billing issue. It is great to hear that he was able to assist you. Thank you for your great review!

The Trackify X Facebook Pixel support team

23 de novembro de 2023

Great App, easy to configure, fast and good support!

Weinspirits
Alemanha
About 1 month usando a aplicação
Questão respondida por Trackify X 24 de novembro de 2023

Hello Weinspirits,

Thanks for the 5-star review of Trackify X Facebook Pixel. We are happy that we could give you the support you needed to set up the app. Have a great season!

The Support Team

25 de outubro de 2023

Exactly what I was after and great support. Thank you.

Affinity
Reino Unido
5 months usando a aplicação
Questão respondida por Trackify X 31 de outubro de 2023

Hi there Affinity,

Thanks for leaving this great review. It is great that you have found what you needed to support your store and that you were able to get the results that you needed through the support team.

The Trackify Support Team

18 de outubro de 2023

Outstanding customer support! Their guidance and assistance were truly invaluable in helping us make the most of Trackify.

WeGotEverythingPhilippines
Filipinas
About 1 year usando a aplicação
Questão respondida por Trackify X 19 de outubro de 2023

Greetings WeGotEverythingPhilippines,

It is great to see this 5-star review. We are very happy that you received outstanding customoer support and that is what we strive to do. Thank you for utilizing this free service to promote your business. We are here if you need us!

The Trackify Support Team

7 de setembro de 2023

I been using this app on all my stores! Its really simple to use. Customer support is also on point. I really like this app because i can track all my data from all the pixels i have. 10/10 highly recommended

DailyWishBox
Estados Unidos
5 months usando a aplicação
Questão respondida por Trackify X 11 de setembro de 2023

Greetings DailyWishBox,

We appreciate that you took the time to leave us this 5-star review! We strive to make sure our Customer Support is there to assist you when you need it. We love that you are able to use Trackify X Facebook Pixel in all of your stores and that you can track the data you need to benefit from the app. Let us know if you need anything!

Stephanie and the Customer Support Team

29 de setembro de 2023

Deepanjoy helped me with all the setup facebook pixel, he did it very quickly and was willing to answer all my questions, very friendly and kind ! thank you sooooo much. See you soon! Hasta la pasta! :D

Treendyshop
Estados Unidos
5 months usando a aplicação
Questão respondida por Trackify X 2 de outubro de 2023

Hello Treendyshop,

Thanks for taking the time to leave this great review. We are glad you reached out for support and Deepanjoy was able to quickly assist you with your setup. We are sure you will benefit from Trackify X Facebook Pixel.

The Trackify support team

19 de setembro de 2023

Trackify is a "must-have" application in today's advertising environment! I recently installed the app and still learning my way around. Support is excellent also the training videos in the app. Again an awesome application and very friendly, knowledgeable, and helpful support that is very important to our success using this app!

The Sparkle Place
Estados Unidos
About 1 month usando a aplicação
Questão respondida por Trackify X 21 de setembro de 2023

Greetings The Sparkle Place,

Great review! We appreciate you leaving this for Trackify X Facebook Pixel. We strive to make your journey as informative as possible, and it is great that you used the support and resources we have available to assist you in setting up your app. Thanks again!

The Trackify Support Team

7 de julho de 2023

The Trackify app has been a life saver as we became aware that Shopify analytics was not accurately tracking add to carts to guide our social media ads. Trackify is a solidly built and reliable app that simply get the job done and provides the necessary information about our customer journey. The setup was flawless and the support team has been friendly, patient and reliable on the few occasions that we had questions. Fully recommend especially if you're having issues with Shopify analytics, they are a great alternative.

Abebe+Booker
Estados Unidos
4 months usando a aplicação
Questão respondida por Trackify X 7 de julho de 2023

Hi Abebe+Booker,

Thank you so much for taking the time to leave us such a positive and specific review! Trackify was built to make the customer journey easier to track and understand, and we are thrilled to hear that it has delivered such value to your store.

Additionally, we take great pride in the level of customer support that we offer, and in the build quality of the app itself. It's doubly nice to hear that you have not needed too much support, and that when you have needed it, our team has delivered an excellent customer experience. Please do not hesitate to reach out to us with any questions/concerns/needs!

Stephanie and the Customer Support Team

18 de agosto de 2023

Works great! Setting it up is easy. I did have some questions regarding the setup and I was asked to schedule a meeting via Teams. The support from Deepanjoy was crystal clear! Within a few minutes my account was finetuned and it works even better. He explained a few more things and I was good to go. I will most definitely keep using Trackify! It's worth the subscription.

OrthoWalk
Países Baixos
3 months usando a aplicação
Questão respondida por Trackify X 21 de agosto de 2023

Hello there OrthoWalk,

Thanks for leaving us such a fantastic review! It is great to hear that Deepanjoy could quickly and clearly support your needs for your store. We are glad you took the time to set up a meeting via Teams. We appreciate that Trackify X Facebook Pixel is what you need to be successful.

Stephanie & The Customer Support Team