Avaliações (895)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 93% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 5% das classificações são de 1 estrelas
15 de julho de 2024

Thank you for your help Tanmay! Your are great!

Boutique La Casa & Accessoires
Países Baixos
About 2 months usando a aplicação
Questão respondida por Trackify X 16 de julho de 2024

Hi Boutique La Casa & Accessoires,

Thank you for your feedback! We're glad our team member Tanmay could assist you well. Providing excellent customer service is very important to us.

We appreciate your support!

27 de maio de 2024

Trackify is an outstanding app for managing Facebook and TikTok advertising campaigns, offering enhanced tracking and multi-pixel management. Users appreciate its detailed analytics, ease of setup, and user-friendly dashboard, which significantly improve Return on Ad Spend (ROAS). The app integrates seamlessly with Shopify, making it a top choice for many. Support agent Tanmay receives special praise for providing exceptional customer support, ensuring a smooth and efficient experience. Overall, Trackify is a must-have tool for optimizing social media ad performance.

SHOEJ
França
About 2 months usando a aplicação
Questão respondida por Trackify X 29 de maio de 2024

Hi SHOEJ,

Thank you for your kind words! We're thrilled to hear that Trackify has enhanced your advertising campaigns and improved your ROAS. We're glad our team member Tanmay provided you with great customer support. Customer support is highly important to us, and we strive to ensure every user has a smooth and efficient experience. Thanks for being a valued user!

6 de junho de 2024

Thank you for assisting me in regards to my pixel problem, I had an ad waiting and fortunately, they were able to solve it as quickly as possible! Best app for tracking been using this for years!

Atozaika
Filipinas
2 months usando a aplicação
Questão respondida por Trackify X 10 de junho de 2024

Hi Atozaika,

Thank you for your feedback! We’re glad we could resolve your pixel issue swiftly. It's wonderful to hear that our app has been your go-to for tracking over the years.

Thanks for being a valued user!

3 de junho de 2024

Tanmay is really helpful and patient with me. He explained a lot of things I should understand about different pixel types. Thank you so much!

HairOff
Hong Kong, RAE da China
4 months usando a aplicação
Questão respondida por Trackify X 5 de junho de 2024

Hi HairOff,

Thank you for your feedback! We're glad our team member Tanmay was patient and provided helpful explanations about the different pixel types. Providing excellent customer service is a core value for us, and we strive to ensure all your needs are met.

Editado a 10 de junho de 2024

Very nice and reactive support i just installed the app can't wait to see the difference with tracking.

Edit 10/06/24 : I was skeptical about this app but after 2 weeks of use i can say that everything are tracked. It's even more than that, with all new data transfered to Facebook i got a better conversion rate.

BIIJOOS
França
22 days usando a aplicação
Questão respondida por Trackify X 31 de maio de 2024

Hi BIIJOOS,

Thank you for your feedback! We're glad to hear you found our support team responsive and helpful. We look forward to hearing about the improvements you notice with tracking after installing the app.

Thanks for being a valued user!

30 de maio de 2024

Excellent communication with Tanmay, who was able to answer all my questions. I'm very satisified with Trackify

Popbrush.fr
França
Over 3 years usando a aplicação
Questão respondida por Trackify X 5 de junho de 2024

Hi Popbrush.fr,

Thank you for your feedback! We're glad our team member Tanmay was able to answer all your questions. Providing great customer service is a priority for us, and we're delighted that you're satisfied with Trackify. Thanks again for sharing!

9 de julho de 2024

I needed better guidance on using the app and the Tanmay attendant was super attentive and helpful. Very good tool and functional support, congratulations

GONZALEZ SHOP
Bélgica
1 day usando a aplicação
Questão respondida por Trackify X 10 de julho de 2024

Hi GONZALEZ SHOP,

Thank you for your kind words! We're delighted to hear that our team member Tanmay provided you with attentive and helpful guidance. We're glad you find the app to be a very good tool with functional support. We strive to ensure our users have a positive experience.

Thank you for choosing us!

17 de junho de 2024

Tanmay helped me with a technical problem, we made a call and solved all the problems. Super assistance, thank you!

Laser Works Hub
Roménia
About 2 months usando a aplicação
Questão respondida por Trackify X 19 de junho de 2024

Hi Laser Works Hub,

Thank you for your feedback! We’re pleased to hear that our team meber Tanmay assisted you in resolving your technical problem. Providing top-notch support is a priority for us.

We appreciate your support!

23 de setembro de 2024

merci tanmay pour l'aide et avoir résolue mon probléme.

AllInstore
França
4 months usando a aplicação
Questão respondida por Trackify X 24 de setembro de 2024

Bonjour AllInstore,

Merci pour votre retour ! Nous sommes ravis d'apprendre que Tanmay a pu vous aider et résoudre votre problème.

Nous apprécions votre confiance en notre service !

15 de agosto de 2024

Ich habe die App bisher noch nicht wirklich genutzt aber der Support ist sehr gut! Tanmay hat sich 5 Minuten nachdem ich geschrieben habe Zeit genommen und mit mir live das Problem behoben. Sehr gut

Pulora
Emirados Árabes Unidos
6 days usando a aplicação
Questão respondida por Trackify X 19 de agosto de 2024

Hallo Pulora,

Vielen Dank für Ihr Feedback! Wir freuen uns zu hören, dass unser Support-Team, insbesondere Tanmay, Ihnen so schnell und effektiv helfen konnte. Wir sind stolz darauf, schnelle und gründliche Unterstützung zu bieten.

Vielen Dank für Ihre Unterstützung!