Tracking Genie

The best app on shopify

me gustaría saber como cancelo la suscripción, ya que instale esta app y al otro día la desinstale, pero de igual manera me cobraron.

Dont works
avoid please

Dont works
avoid please

Dont works
avoid please

Dont works
avoid please

Thank you very much for this application, it is great and very very useful for a website! I highly recommend it!

Can you please answer my emails? It would be nice if you could help me setup how to let customers decide if they chose phone number or email number to check their order, not just one of the two or the both required. PREVIOUS: It's only good if you just work with email or phone number. You can only make one of them required, or both, but you can't let your customers decide. It's stupid, but my customers can choose to checkout with OR email OR phone number, so the app should be able to do that too.
Also, it's a pity that they didn't integrate this with your real tracking, when it says delivered for example on the real track and trace, the app will still just show 'on the way'. Same goes for fulfilled orders. Why don't they automatically change the status to 'shipped' instead of only using the set time settings.
It's a good concept, they should really just mix it with the real tracking and then it would be GENIUS!

The application is amazing.. Easy to use & helpful customer service!! I highly recommend this app ..

Very useful app, colors and text customizable. And the support will assist you VERY promptly. They even give you a code to add into your shipping confirmation email !

Perfect. Nice service. Always disponible. I really appreciate this app. I will always use it for the tracking on my store

Absolute great app you should consider download it its absolutely worth the 7,99 a month. I had a few questions and they reacted within 30 minutes even though i e-mailed them 8 in the evening great service!

I had a problem with the app, but they fixed it with a refund. Great customer support.
For old orders of more than 2 months, an "Order not found" error will appear.
Shopify does not give read permission to orders of more than 2 months.

HAHA BESTTTTTTTT APPPPPP EVER!!!!

This app can save lives, I guarantee you.

I can't list the real advantages here but while scaling and specialy in times like now this app is like coming back to life!

Thanks a lot to the programmers

I had a problem with the tracking and the owner off this app helped me very quickly. I'm very curious about how the app works. Thankyou very much my man!

I had a problem with the tracking and the support helped me very quickly.
I am waiting for the performance of the app with Customers.

Great app, does what it says, works great. The support team is really helpfull and fast. I can recommend!!!!

I just installed the app and cannot say how it works for now, BUT the customer service is GREAT!
I had tons of questions and they were so nice and patient and helped me a lot!
I am sure the app will do its work quite well.

Thank you!

First of all I want to put emphasis in what this amazing app provides. It gives a really nice sensation of confidence and tranquility to the clients due to the fact they can see what they have bought, the adress and an estimated day.

Secondly, we had some issues at the time of editing the app and we received an incredible help support from the team of tracking genius. I want to thank them all for their help and comprehension.

To sum up, I really recommend this app due to the high utility of it and also for the support their team provides in case something works wrong.

Thanks again for the help and for creating this amazing app!!!

al cambiar de tema no funciona nada de la aplicacon, la reinstale y nada. Escribo a soporte y tampoco me dan solución

It's a good app to simplify this shopping information, so easy to know what is happening with their orders. good support, thank you

whoever did this app is a GENIUS! All you have to do is to install it, and never ever touch tracking numbers again! AM happy i found it

Went from answering and checking multiple order questions each day to not a single such question in 2 weeks. Works wonders!

The genius in Tracking Genie is that an actual tracking number is not used! All the other apps use the actual tracking numbers that most of know from using AliXpress hardly ever show much.

The customer service is really great and responsive. Fixed my problem super fast. The app also works great!

Amazing app and very very useful! Customer support is very good always they want help us! 100% recommendable!

Very usefull app! This app is very well made and give you a very good alternative to bad real tracking informations.
Recommend it at 100%

OMG i can't work without this app, i don't need to send the real tracking number to my customers, just fulfill with a link redirect to this amaaaazing app and booom! thanks a lot

This app is the probably one of the greatest shopify app ever made. Don't listen to the two 1 star reviews below, they are complete retards. What this app does is it simulates a tracking, and customers will be able to get a delivery date estimation and be happy with that. The tracking page looks legit. YOU DONT NEED REAL TRACKING NUMBERS. That's the beauty of it. No headaches, and I elimited litterally 99% of email asking "where is my order!!!??" Here is how I set it up: In the Order confirmation email I added a clickable link that says "To track your order, click here" and send back to the Tracking Genie page. And 48hrs after their order, they also get a Mailchimp email that sends them to the Tracking Genie page. BEST APP EVER (and no I'm not affiliated to the maker of this app) This is now one of the must have apps for all my stores with the Loox app.

I used the app for two months. It worked great! Now the app is down for 2 weeks... I contacted the support but got no help from them.

Be Aware, after installation, the app takes you to a unsecured website. My antivirus blocked the connection. DO NOT INSTALL OR USE THIS APP!

The customer's can Now track threre orders on site , that save's my time responding to all these email's (where is my order) and no more chinese site's or tracking number needed , Oh what a great app .

You kidding me? This app is complete genius! You set it up once, and you never worry about tracking again! WOW.