TrackingMore Order Tracking

TrackingMore Order Tracking

レビュー (849)

総合評価
4.9
評価レベルごとの件数
  • 評価の92%は5つ星です
  • 評価の5%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2024年7月22日

I have had a few small issues since moving over to TrackingMore, and like every App there are good and not so good points. I had an issue with orders not synching and Megan was on it straight away and fixed it. The support team is super quick, really helpful and get's a solution every time. This is where Apps fall down if there support team is not engaged or difficult to get hold of when you need them.

Lifestyle Travel Trading
オーストラリア
アプリの使用期間:2ヶ月
TrackingMoreが返信しました 2024年7月23日

Thank you so much for taking the time to leave such a fantastic review!

We are thrilled to hear that you found our app simple to set up and that our customer service team was able to assist you effectively.

If there's anything else you'd like to share or any suggestions you have for improvement, please feel free to let us know. We're here to make your experience even better.

Best regards,
TrackingMore Team

2024年9月25日

We've been using the TrackingMore Order Tracking app for a while now, and it's been an essential addition to our Shopify store. The setup process was incredibly smooth, and the app seamlessly integrated into our site, allowing customers to track their orders effortlessly. The clean and user-friendly interface is something we really appreciate, as it makes navigating through the various tracking options straightforward for both our team and our customers.

One feature that truly stands out is the comprehensive analytics provided by the app. Having access to detailed insights on shipping statuses has helped us improve the overall customer experience. The level of customisation available is also a huge advantage, allowing us to match the tracking page to our store’s branding which adds a professional touch.

In addition, the customer support has been excellent. Any questions we've had were answered promptly, and the team went above and beyond to help us fine-tune the settings to meet our specific needs. Their attention to detail and dedication have made a real difference, and we confidently recommend this app to other Shopify store owners looking for a reliable tracking solution. Well done!

Nomica
オーストラリア
アプリの使用期間:7日
TrackingMoreが返信しました 2024年9月27日

We appreciate your compliment!

We are overjoyed that you found our service to be satisfactory, we truly appreciate your support.

Your evaluation inspires us to keep aiming for greatness by serving as a helpful reminder of why we love what we do.

Warm regards.
Team Trackingmore

2024年9月20日

The app and its team are exceptional, consistently delivering effective solutions. While there may be occasional delays, they always honor their commitments, placing customer satisfaction as the highest priority. Keep up the hard work and continue refining the app to ensure long-term user loyalty. Excellent service—thank you!

AGATHON FIT
インド
アプリの使用期間:13日
TrackingMoreが返信しました 2024年9月22日

We are grateful for your fantastic 5-star rating.

We are ecstatic that you thought our service was satisfactory, and we sincerely value your encouragement. If there is something specific that you liked or if you have any comments, please contact us.

Kindly regards.
TrackingMore team

2024年9月30日

First time using TrackingMore on my store tracking page. Had a syncing issue with a delivery and was sorted very quickly and efficiently by Ashley.
Very impressed so far - would highly recommend.

The Kitchen Tool Kit
イギリス
アプリの使用期間:7日
TrackingMoreが返信しました 2024年10月2日

Thank you for taking the time to leave us a review.

We're glad to hear that our support team was able to assist you through live chat and resolve any issues you had.

We always strive to provide the best possible experience. If there's anything else we can do to improve your experience, please don't hesitate to reach out.

Best regards,
The TrackingMore Team

2024年7月25日

Very helpful customer service, always quick to reply and solve any issues. Highly recommended

Desiros
イタリア
アプリの使用期間:11ヶ月
TrackingMoreが返信しました 2024年7月26日

We are grateful for your fantastic 5-star rating.

We are ecstatic that you thought our service was satisfactory, and we sincerely value your encouragement. If there is something specific that you liked or if you have any comments, please contact us.

Kindly regards.
TrackingMore team

2024年8月7日

Good one. excellent support from the team. Also they are having multiple integration option.

BibleStore
インド
アプリの使用期間:18日
TrackingMoreが返信しました 2024年8月9日

Thank you for your 5-star rating! We sincerely appreciate your support and are thrilled that you had a great experience with our service. If there's anything specific you loved or any feedback you'd like to share, please feel free to reach out.

Best regards,
Trackingmore Team

2024年8月9日

We've been using TrackingMore for several months now, and it's been fantastic. The platform is user-friendly, and the support team is always ready to help with any questions. It’s been a great tool for improving our customer communication."

THANKS :Richie

Belproche
アメリカ合衆国
アプリの使用期間:7日
TrackingMoreが返信しました 2024年8月11日

Thank you so much for taking the time to leave such a fantastic review!

We are thrilled to hear that you found our app simple to set up and that our customer service team was able to assist you effectively.

If there's anything else you'd like to share or any suggestions you have for improvement, please feel free to let us know. We're here to make your experience even better.

Best regards,
TrackingMore Team

2024年7月14日

Great app. Better than other tracking apps. 250 free delivery which made different from other apps.

AI Collections
インド
アプリの使用期間:2ヶ月
TrackingMoreが返信しました 2024年7月15日

We appreciate your compliment!

We are overjoyed that you found our service to be satisfactory, we truly appreciate your support. Your evaluation inspires us to keep aiming for greatness by serving as a helpful reminder of why we love what we do.

Warm regards.
Team Trackingmore

2024年9月13日

Been okay since im starting the app, still need to browse throught and see how it works with my store.

LV' Art Designs
アメリカ合衆国
アプリの使用期間:7日
TrackingMoreが返信しました 2024年9月15日

Thank you for taking the time to share your feedback.

We appreciate your honest review and would love to understand more about your experience to improve our services.

We have reached out via email, and we're looking forward to your response so we can assist you further. We value your business and look forward to enhancing your experience with our platform.

Best regards,
TrackingMore Team

2024年7月10日

New to TrackingMore and have not used it yet but so far this is a VERY robust solution covering all After Ship / Order experience, it is "made for shopify" which is always good and more integrated and include a In Shop Tracking page which allows for "both" track by order number OR track by tracking code which we really like. Also directly supports Dropshippers and apps! - Free plan available and a fair price next level subscriptions.

GotClearSkin
アメリカ合衆国
アプリの使用期間:2日
TrackingMoreが返信しました 2024年7月12日

We appreciate your compliment!

We are overjoyed that you found our service to be satisfactory, we truly appreciate your support. Your evaluation inspires us to keep aiming for greatness by serving as a helpful reminder of why we love what we do.

Warm regards.
Team Trackingmore