レビュー (719)
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Best tracking app available, I like how it is customizable and works perfectly every time, your customers will love it! This is and always will be my go to app for tracking orders.
Great customer service and support! ! Chris is nice and sweet helping me with my quesitons. I greatly recommend this app. It's so user-friendly. And the functions and features are easy to learn.
Hello there!
Thank you so much for your support. That is a great motivation for us to provide better apps and services for customers like you ❤️🙆♀️
If you need any further support, please feel free to contact us on Live Chat.
Best Regards,
Chris | Trackingmore
I love its dashboard, giving me a great visibility of the status of all shipments. The translation feature is also crucial to us. I just wished that the free plan were limited only by volume, and not by functionalities. The email alerts seems to be very helpful, and I wish they were available on the entry plan as well.
perfect customer service
We appreciate your wonderful 5-star review. We are thrilled that you found our service to be good, and we truly appreciate your support. Please get in touch with us if there is anything in particular that you appreciated or if you have any comments.
Sincere regards.
Team TrackingMore
Very good now coded correctly, would recommend to someone looking for an easy to install and user-friendly tracking page
Hello there!
Thank you so much for your support. That is a great motivation for us to provide better apps and services for customers like you ❤️🙆♀️
If you need help, please feel free to contact us on Live Chat anytime.
Best luck with your business!
Best Regards,
Chris | Trackingmore
Exelente atención, el servicio es genial estoy feliz de haber instalado esta app
Tus palabras resaltan la pasión y dedicación que ponemos en nuestro trabajo. Es increíblemente gratificante saber que nuestros esfuerzos han tenido un impacto positivo en su experiencia. Su reseña sirve como recordatorio de por qué amamos lo que hacemos y nos motiva a seguir esforzándonos por alcanzar la excelencia.
Atentamente,
El equipo de Trackingmore
I am now learning and using, I feel very happy that they can provide more services for us. I am looking forward to more business on my website so that I can afford to pay more to better serve my customers.
Hello there!
Thank you so much for your support. That is a great motivation for us to provide better apps and services for customers like you ❤️🙆♀️
If you need help, please feel free to contact us on Live Chat anytime.
Best luck with your business!
Best Regards,
Chris | Trackingmore
This is a good tracking app. It is efficient and Very customizable. Besides, the customer service is always ready to help.
Hello there!
Thank you so much for your affirmation. That is a big motivation for us. ❤️🙆♀️
If you need any further support, please feel free to contact us on Live Chat.
Best Regards,
Chris | Trackingmore
Service very good und helpful
Thank you for your positive feedback! We're delighted to hear that you found our support easy to access, and we're pleased that you're enjoying the appearance of our tracker right from the start. Your review serves as a reminder of why we love what we do and motivates us to keep striving for excellence.
Best regards,
Trackingmore Team
We are on the first month of a paid plan. We've found that the number of orders detected by the app does not match the store. Real-time sync is not working - it just ignores orders that should be imported. That's the main problem because the app is worthless without syncronization of orders. Customers are looking up an order and it returns no data. You cannot configure the alert emails, it just defaults to account holder. And customer service is very, very slow.. it takes several days to reply to queries and usually with no solution - they just ask for a screenshot and then silence again..
Firstly, we are sorry unable to provide 24*7 cusotmer service, and responded slower during our lunar new year Spring Festival holiday than usual.
Secondly, we have asked twice for exact screenshot of the issue for us to troubleshoot yet we are not provided.
We also resolved other 2 questions under your requests during the holiday. Please understand that things take time.