TrackingMore Order Tracking , 686件のレビュー

総合評価
4.9
評価レベルごとの件数
  • 評価の92%は5つ星です
  • 評価の5%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の2%は1つ星です
2023年12月8日

Ive been having som problems with TrackingMore and i have wrote to the customer service twice to get help. But they never answer me. I don't seem to be able to get in touch with them with my problems.

MILOMINI
スウェーデン
アプリの使用期間:約1ヶ月
TrackingMoreが返信しました 2023年12月10日

Hi there,

We sincerely apologize for the inconvenience you've experienced with TrackingMore. We understand how frustrating it can be when you're seeking assistance and not receiving a prompt response.

We are actively investigating the communication issues you've encountered. We have reached out to you via email, and hopefully we can offer a resolution to your concern.

Moreover, to address your current concerns, you can reach out to our chat support in the app for prompt response.

I appreciate your patience as we work to make things right.

Thank you for your understanding.

Best regards,
TrackingMore Team

2022年4月14日

I been using this app for a year now, some technical glitches between now and then which is fine, however, there has been an issue that I contacted support 4 times about but it was still un resolved, the issue is in the product recomnedation in the tracking page, images doesn''t show for some reason, 4 times and no fix, very disappointed, I think I will switch to another app now.

Dressmycell.com
カナダ
アプリの使用期間:2年弱
TrackingMoreが返信しました 2022年4月14日

Hello there!

I sincerely apologize for the inconvenience and thank you for your feedback. I have already conveyed your issue to the development team. We have contacted you via email, we will do our best to solve your issue.

Best Regards,
Chris | Trackingmore

2020年5月3日

Was great right up to the point that they pulled tracking for Royal Mail just after I bought tracking for 300 orders. Tracking is usually delayed also by half a day which makes for some unhappy customers. Not a great experience.

Forever Green
オーストラリア
アプリの使用期間:約1ヶ月