TrackingMore Order Tracking

TrackingMore Order Tracking

Recensies (931)

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 92% recensies zijn 5 sterren
  • 6% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
19 september 2023

I need to look for an alternative as I have had issues with this more than once. the correct updates and latest updates are not coming through to Shopify - their excuse is they put this from the carriers (my recent example was an order that was changed from Hermesworld to Global Cainiao to Evri) they keep asking me what to change this to, to display the correct information. 1 - we should be raising these basics and 2 as a tracking expert you need to tell business owners what is the best route to take. Constantly have to babysit orders to make sure the correct info is displayed for the relevant trigger to be triggered and notify my customer instead of focusing on how to run my business.

Orange Retail Ltd
Verenigd Koninkrijk
3 maanden gebruiken de app
TrackingMore heeft geantwoord 21 september 2023

Thank you for taking the time to share your feedback on our app. We're sorry to hear that you had a less-than-ideal experience, and we'd like to assist you in any way we can.

Additionally, if you have any immediate concerns or questions, please feel free to contact our customer support team . We are here to assist you and ensure your experience with our app is positive.

Best regards,

The Trackingmore team

11 september 2023

great

luxxshapers
Verenigd Koninkrijk
Ongeveer 2 maanden gebruiken de app
TrackingMore heeft geantwoord 15 september 2023

Thank you for taking the time to leave us a review.

We're glad to hear that you found our tracking app helpful and our support team was able to assist you through live chat and resolve any issues you had. But we're sorry to hear about the little problems you experienced.

We always strive to provide the best possible experience for our customers, and we appreciate your recommendation. If there's anything else we can do to improve your experience, please don't hesitate to reach out.

Best regards,
The TrackingMore Team

Bewerkt 8 juli 2020

Thanks for updating system to show 90-day order data for people who use Drop Shipping

Custer service went beyond normal to make sure the product worked properly. Mine was an unusual problem and they worked hard to resolve it.

wwwjcbling.com

JCBling
Verenigde Staten
3 maanden gebruiken de app
24 oktober 2023

Service very good und helpful

Coldkiller
Duitsland
2 dagen gebruiken de app
TrackingMore heeft geantwoord 27 oktober 2023

Thank you for your positive feedback! We're delighted to hear that you found our support easy to access, and we're pleased that you're enjoying the appearance of our tracker right from the start. Your review serves as a reminder of why we love what we do and motivates us to keep striving for excellence.

Best regards,

Trackingmore Team

12 maart 2020

superb app, is very good! work great, support explain your questions, in first i did not see estimated delivery time in mobile working, after send email, is working, also support aliexpress shippings!! for dropship this is essencial! also you can hide from tracking history the word "aliexpress" to never apeear also the courier of shipping (you do not want ppl see "aliexpress shipping" haha its rock!

TuaPrata
Portugal
2 maanden gebruiken de app
4 december 2022

I am gonna use this app to assist my online store. Ive done alot of research and this app is a perfect fit

RealWorldTek
Verenigde Staten
2 dagen gebruiken de app
TrackingMore heeft geantwoord 7 december 2022

Hello there!

Thank you so much for your support. That is a great motivation for us to provide better apps and services for customers like you ❤️🙆‍♀️
If you need help, please feel free to contact us on Live Chat anytime.
Best luck with your business!

Best Regards,
Chris | Trackingmore

18 april 2022

Great support from Chris who helped me sort out an issue with notifications. As a new merchant it wasn't straight forward but Chris sorted it out for me.

Little Bambini Boutique
Australië
Ongeveer 2 maanden gebruiken de app
TrackingMore heeft geantwoord 18 april 2022

Hello there!

Thank you so much for your affirmation! ❤️🙆‍♀️

We will do our best to make our functions better. Many customizations are coming, stay tuned!

If you need any further support, please feel free to contact us on Live Chat.

Best Regards,
Chris | Trackingmore

17 september 2020

This is a killer app. Probably the best on the market right now. It costs nothing for 50 orders a month and there's a lot of customizability. It lets you hide carrier or keywords like china (if you're dropshipping). And the overall layout is stunning. They even have a map! Great job guys! Incredible app for the price.

Vileep
Litouwen
2 maanden gebruiken de app
Bewerkt 11 juli 2020

A useful and smooth program, I am trying it now. I wish you more progress
Worth a try.............good

myskyw
Qatar
2 maanden gebruiken de app
13 oktober 2023

ok i did not use the app yet

Munas Store
Jordanië
Ongeveer een maand gebruiken de app
TrackingMore heeft geantwoord 16 oktober 2023

Thank you for your feedback and for choosing Trackingmore. Your satisfaction is important to us, and we're always looking for ways to improve.

If there are specific areas where we can enhance our service or if you have any suggestions, please feel free to share. We value your input and are committed to providing the best possible experience for our customers.

Best regards,

Trackingmore Team