Trackr: Easy Order Tracking , 186件のレビュー
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I thought i was the only one not getting any response from the developers. At least now I know I'm not crazy.
The application is fantastic and help us to reduce the amount of call asking for the status of the package, run very smoothly and fast, we received outstanding help from the support team and definitely we recommend the app to anyone who wants to avoid several emails and calls asking for status of their products
I use this application to have a very attractive tracking page within my site vs having my customers go to our couriers site which is lackluster. The App support team are excellent and the application is so easy to use and setup.
super quick and easy set up for your stores. Customers can easily find where to track their orders! Great app
Absolutely needed to give your customers and yourself peace of mind. It'll save you hours needed to respond to customer inquiries about the whereabouts of their order.
Useful tracking app, very responsive and helpful support. Had some questions with carriers matching, issue was solved the same day. Possibility to show products on tracking page. Thanks a lot!
Very good customer support, my problem was solved in less than 24 hours. Great application I recommend
Awesome app. A real time-saver!
Why it still shows package is in China if I selected "Hide Carriers"? Please let me know. Looking forward for your reply.
My Cervical,
Thank you for your question. We will be more that happy to take a deeper look and solve the issue.
Could you please check, if you got our support email on July 20th (sent from support@eoscity.com) with additional questions about the situation? If not - we kindly ask to check a spam folder.
We hope to solve this issue ASAP after your reply.
kind regards -
Trackr support
This is a great app with easy-to-use features for my customers. The support from the app developers is on point. They were so diligent in communications and follow-up.