리뷰 (189)

전체 평점
4.1
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  • 평점의 68%가 별 5개입니다
  • 평점의 3%가 별 4개입니다
  • 평점의 6%가 별 3개입니다
  • 평점의 5%가 별 2개입니다
  • 평점의 19%가 별 1개입니다
2019년 8월 17일

Muy buena atención al cliente y fundamental esta app en cualquier tienda. Los clientes ya no preguntan constantemente cuando llegará el pedido.

Gafeando
스페인
앱 사용 기간 4년 초과
2021년 1월 5일에 편집됨

Je mets 5 Etoiles, car tout simplement, c'est une SUPERBE Application !
Très Professionnelle pour le Suivi du Colis du Client, les Notifications de mises à jour du Cheminement de la Commande sont d'ailleurs envoyées (si on le souhaite) automatiquement au Client dans sa Boite Mail.
Franchement je n'ai pas trouvé meilleure Application que celle-ci.
En plus elle est vraiment simple à utiliser !
Aussi, leur Equipe est vraiment réactive et polie ! Ils répondent absolument à toutes vos questions et dans les plus courts délais.
D'ailleurs, je ne comprends pas trop les Notes avec 1 Etoile seulement... ?
En tous les cas personnellement, JE RECOMMANDE VIVEMENT ET SANS HESITATION cette Application !
Sans compter aussi le très bon Rapport Qualité-Prix !!!

VITIAMO
프랑스
앱 사용 기간 대략 4년
답글 Shark Byte, Inc개 2021년 1월 5일

Vitiamo!

Merci beaucoup pour votre temps et pour vos aimables paroles! Nous vous souhaitons le meilleur dans votre entreprise!

Trackr team

2020년 4월 1일

COOL APASDFASDFASDFSADFSADFSDAFASDFSADFASDFASDFASDFASDFASDFASDFASDFASDFASDFSDFSDFSDFDFSDFSDFSDFSDFSDFSDF

Marquise Glow
미국
앱 사용 기간 3년 초과
2021년 1월 20일

Great app and customer service. Not only it provides options for custom css, their team also helped me with custom edits.
- 6 stars

3D Laser Gifts
미국
앱 사용 기간 3년 초과
2018년 3월 21일

Not only is Trackr great (as are their other apps) but customer support is fast and super helpful, even for someone who can't figure out basics. I'm so glad I got this app for my store.

Kingsland Manor
미국
앱 사용 기간 3년 초과
2018년 8월 20일

Great app. Great price. Top notch customer service. Highly recommended!

Wing Chun Illustrated
핀란드
앱 사용 기간 대략 3년
2020년 10월 27일

J avais un souci avec le suivi de COLIS PRIVE et ils l'ont résolu en 24h. Super très content. Encore merci pour le service rapide.

smile-cats
프랑스
앱 사용 기간 대략 3년
2019년 8월 8일에 편집됨

This App is really good for finding the right carriers without doing anything, better than AfterShip, and a lot of other tracking apps I have tested, wich needs some help.

Trackr would be better if the tracking info was updated more often or faster, so the customers don't leave the tracking page before it finishes the status update. Sometimes the parcel is delivered in post office, but the info is not clear enough for customers.
The newest line should be Delivered or Delivered in Post Office and so on.. but it stands at the 3rd line for exemple.

The tracking details would be easier to read is there was not the First Letter Upcase At Each Word And City.

The translation to French can be much better, and easier to understand for most of the customers. Maybe Using Deepl or any other good translation API ?

Trackr is a really good App, with the possibility to add more info on the tracking page (helping customers for FAQ or Important notice).

It deserves a long life and a better place in the Tracking apps.
Good Job !

The Grand Warehouse
프랑스
앱 사용 기간 대략 3년
답글 Shark Byte, Inc개 2019년 8월 9일

Hello, The Grand Warehouse,

Thank you for your time providing valuable feedback about Trackr app. Customers insights are very important in our app's constant development process. And for sure we'll take into consideration your suggestions how to improve Trackr, user's experience and will work on needed enhancements.

We wish great success in your business!
Kind regards -
Trackr team

2019년 9월 29일에 편집됨

Thank you all the problem solved well. Need to check on some things to make sure that everything is in place. Great support even on the weekend.

Vardise.com
네덜란드
앱 사용 기간 거의 3년
2019년 12월 1일

This app is so much more simple to sue then other shipping apps, must say I love it, happy I made the change.

Bootsy Baby
오스트레일리아
앱 사용 기간 거의 3년