리뷰 (189)

전체 평점
4.1
평점 수준당 개수
  • 평점의 68%가 별 5개입니다
  • 평점의 3%가 별 4개입니다
  • 평점의 6%가 별 3개입니다
  • 평점의 5%가 별 2개입니다
  • 평점의 19%가 별 1개입니다
2023년 3월 31일

I love this app it is fantastic! Since I installed it on my stores I have reduced my customer emails by 70% it is easy to use, intuitive ergonomic and reliable. This app clearly helps to add euros to my sales...Thanks to Maxim from customer support for his precious help, great app! great support!

Bébé Paradis
프랑스
앱 사용 기간 8개월
답글 Shark Byte, Inc개 2023년 3월 31일

Hello there Bébé Paradis

Thank you for this positive review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We are also happy that our customer service is helpful!

We'll keep on providing the best service and do our best to improve every day!.

Best regards,
Trackr Team

2020년 9월 2일

Even though my issue couldn't be solved, since the feature I was looking for is yet unable to achieve, I really appreciate the good customer care they provided to me. Fast responses and actually going after the issue I explained I had.
I have not measured the app's work in my live store yet, all this 5-stars is just particularly regarding the customer service.

Lil Chubbs
캐나다
앱 사용 기간 7개월
2018년 11월 15일

The app does what it promises - order tracking info is easily available to customers.
We had some problems with the initial setup but Marius offered an outstanding support to make sure the app runs smoothly on all our shops.

Scholl UK
영국
앱 사용 기간 7개월
2016년 4월 17일

Great App so far. Appreciate it. It's easy and can be translated. Amazing work!

Equina
영국
앱 사용 기간 7개월
2020년 3월 4일

This is a great app. It's easy to use and my customers love it, I highly recommend it to anyone, who's running an online store where customers would greatly benefit from and appreciate being able to track their items. I experienced some minor issues during the set up process of the Trackr app, where I had to place the Trackr link into my "track order" page. For some reason, the Trackr link wasn't working. However, I contacted the Trackr customer service. They got back to me very quickly. I was helped by Justas who was very helpful and resolved the issue no problem. Thank you!! :)

HyperDealy
미국
앱 사용 기간 6개월
2021년 2월 4일

The application is really well done. I want to report that I had a need and the development team helped me in no time. good guys

Bramay
이탈리아
앱 사용 기간 6개월
2018년 5월 16일

This app works perfectly! Very happy with it... and I am even more impressed with the level of support they offer on the back end. Extremely helpful with the questions I had about setting it up correctly.
thank you

General Mix
오스트레일리아
앱 사용 기간 5개월
2022년 1월 17일

Magic application, exactly what I was looking for. It's functional, allows you to hide dropshipping information manually and most importantly stays beautiful and uniform to your site, whether on mobile or PC. The support is very responsive and fixes layout issues quickly on demand.

Malinway
프랑스
앱 사용 기간 5개월
답글 Shark Byte, Inc개 2022년 1월 17일

Malinway,

Thank you very much for your time to leave a feedback! This inspires our team a lot. If you have any questions in the future - please contact us at support@parceltrackr.com. We’ll be more than glad to provide all needed help.

Best wishes,
Trackr team

2016년 5월 24일에 편집됨

So far so good, highly recommended and works a charm. Can't say enough, just get it.

One question only: what's the second-last status (pick-up) meaning? Shouldn't it be something like "out for delivery"?

Ciual
프랑스
앱 사용 기간 5개월
2020년 7월 14일

Such a fantastic app. The pricing is extremely fair, the interface is nice and easy to use and the customer service is top notch and friendly! I definitely recommend :)

SeekSilkSkin
뉴질랜드
앱 사용 기간 5개월