리뷰 (195)

전체 평점
4.3
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  • 평점의 69%가 별 5개입니다
  • 평점의 3%가 별 4개입니다
  • 평점의 6%가 별 3개입니다
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  • 평점의 18%가 별 1개입니다
2023년 10월 12일에 편집됨

APP IS . DOES NOT WORK! CANT TRACK ANYTHING

Precisiondecals
미국
앱 사용 기간 1년 초과
2024년 1월 6일

90% of orders do not get tracked. Every time I had to contact support which told me the supplier had to update something. Everytime almost! For Dropshipping is this not a really good approach. I could have flush the money in the toilet then at least I would have some kind of satisfaction with it.

PILAGA
독일
앱 사용 기간 대략 1년
답글 Shark Byte, Inc개 2024년 1월 7일

Hi PILAGA!

Please accept our sincere apologies for such a situation occurred. All the tracking numbers for your store has been updated already.
We've contacted you regarding ...

2022년 8월 28일

Used this app for months and then they decide to release a new update where half of the features of the app are broken. The update should make things better, instead it has ruined the entire system I already had in place and I have spent hours trying to fix these problems. Awful.

SwiftStyling
미국
앱 사용 기간 10개월
2020년 3월 25일에 편집됨

I used this app before and its was good, never faced any issue until now, Since a week customer tracking status do not change. It stays in "waiting". This causing lot of trouble to our customer service.
The worst is that is thaty even if we message Trackr , they even not replied, and hte problem is still not solved

Easy Shape Maker
프랑스
앱 사용 기간 8개월
답글 Shark Byte, Inc개 2020년 3월 26일

Dear Easy Shape Maker,

The problem is related to cjpacket carrier - they are facing technical issue providing tracking information to third parties, including Trackr app. ...

2018년 9월 13일

0 stars if possible... The page keeps on loading and loading and loading that I had customers e mailing me asking about their shipment status that our tracking doesn't work and I tested it and they are correct

Atleast if you charge, make sure it works.

soCheap
캐나다
앱 사용 기간 8개월
2018년 7월 13일

It never worked, this was a waste of money and time

Picnic Company
뉴질랜드
앱 사용 기간 8개월
2017년 5월 20일에 편집됨

If you're using e-packet or China EMS you will get many many expired tracking numbers with this system. We've gotten many chargebacks simply because the tracking doesn't update properly. Would recommend Tracktor since so far our expired tracking issues have been resolved.

Boho Wild Boutique
캐나다
앱 사용 기간 8개월
2017년 2월 24일

Terrible support, and app doesn't work. Doesn't automatically update Shopify's tracking URL so all tracking link from customer's shipping email goes to a 404 page.

Oz Spinner
오스트레일리아
앱 사용 기간 7개월
2022년 4월 4일

Ok app but it is sincerely lacking in the support that you can get from them.
I have written them over 6 times and asked them to place a text in the center right above the tracking window.
They have placed the text there but it looks horrible since it isn't centered and doesn't have any margin or padding from the sides of the window.
I have asked them repeatedly to fix it but I have not heard ...

Precovery
스웨덴
앱 사용 기간 7개월
답글 Shark Byte, Inc개 2022년 4월 11일

Hello Precovery Team!
I'm sorry that you have experienced difficulties with text editing on the Trackr page.
Let me inform you that the problem had been fixed about 12 days ...

2019년 12월 11일

there is a problem with the application.
it's not working right now i have a serious problem with my customers

Splendid Queen
스페인
앱 사용 기간 6개월
답글 Shark Byte, Inc개 2019년 12월 11일

Dear Splendid Queen,

Trackr app had temporary technical issue, but it's already solved. We've checked your tracking page - it's working. We are very sorry for this ...